Chatbooks is a photo printing company based in Utah. The brand is most known for their Monthly Minis subscription, Classic Photo Books, Yearbooks, and Layflat books.
Need help? You can email them at [email protected] or chat with their team live on the support page. They do not list a public phone number, so email and chat are the only ways to reach them directly.
Chatbooks lets customers earn store credit through its Social Rewards program. Sign up on the Social Rewards page first, then share your purchase on Instagram or TikTok. You can get a $15 credit for an Instagram Reel or TikTok post featuring your order, or a $5 credit for an Instagram Story. Members may also get access to extra perks and promo codes that are not always listed on the main site.
The program is worth trying for frequent orders and for anyone comfortable posting on social media. For a one-time purchase, a 15% signup discount may be the easier way to save.
Get 50% off your first order at Chatbooks, with the discount applied at checkout on eligible products. This offer is valid for new customers only and applies to the first purchase per account. Excludes taxes, shipping fees, and any additional charges. This limited-time promotion may change or end without notice and cannot be combined with other offers unless otherwise stated. Availability may be limited, and all purchases are subject to Chatbooks’ standard shipping, return, and account policies.
Turn your favorite memories into keepsakes with $15 off qualifying orders at Chatbooks. The offer may be applied toward custom photo books, albums, prints, and personalized photo gifts. Use the promo code provided at checkout to receive the discount. Offer applies to eligible purchases only, and minimum purchase requirements may apply. Chatbooks may modify or end the promotion at its discretion.
Enjoy $15 off any order at Chatbooks. Apply the coupon code at checkout. Offer applies to qualifying purchases only, and restrictions may apply. This offer may change or end without notice, and all changes are up to Chatbooks’ discretion.
Preserve your memories with 20% off Classic Books as part of this promotional offer from Chatbooks, featuring photo books, albums, personalized gifts and custom memory products. Enter the coupon code provided during checkout on the website to apply the discount.
The discount applies to eligible purchases made through the website and may exclude subscriptions, shipping fees, taxes, gift cards, add-ons, rush services, and previous orders. Personalized products must be submitted correctly at checkout, and any changes after purchase could affect order eligibility or timing. Unless Chatbooks states otherwise, this offer cannot be combined with other promo codes, discounts, or promotional deals. Availability and redemption terms may change, and Chatbooks reserves the right to modify or end the promotion at any time without notice.
Save 20% on orders, featuring photo books, photo cards, and personalized photo products. Apply the promo code during checkout to receive the savings. Offer may not be combined with other coupon codes or promotional offers. Availability and exclusions may vary.
Get 20% off everything, including photo books, photo cards, and personalized photo products. Use the discount code during checkout to activate the discount. This promotion cannot be combined with other coupon codes or discounts. Some exclusions apply.
Capture your favorite moments with 20% off orders as part of this promotional offer from Chatbooks, featuring photo books, albums, personalized gifts and custom memory products. Enter the coupon code provided during checkout on the website to apply the discount.
Get 20% off classic books, including photo books and personalized memory books. Use the discount code during checkout to receive the savings. This offer cannot be combined with other coupon codes or discounts. Exclusions apply.
Sign up for emails and enjoy 15% off your first eligible order. Shipping and taxes are excluded, and this first order offer cannot be combined with other promotions.
Free standard shipping is available on qualifying purchases and applies automatically at checkout. Expedited delivery, gift cards, and taxes are excluded, and terms may change.
Create lasting memories with 20% off any order as part of this promotional offer from Chatbooks, featuring photo books, albums, personalized gifts and custom memory products. Enter the coupon code provided during checkout on the website to apply the discount.
Get 20% off qualifying orders when you use the promotional code at checkout. Select your preferred products, add them to your basket, and enter the code in the designated field before completing your payment. Once successfully applied, the discount will be reflected in your eligible order total, helping you enjoy instant savings on your purchase.
Access 20% off orders as part of this promotional offer from Chatbooks, featuring photo books, albums, personalized prints and custom photo gifts. Enter the coupon code provided during checkout on the website to apply the discount.
New customers can save 15% on their first order by entering an email and phone number in the pop-up. To subscribe, scroll to the bottom of the homepage and enter your email under "Get the Good Stuff," or wait for the pop-up to appear.
Subscribers may also receive better offers over time, including $5 off a monthbook and a first book order for only $1. These codes are not always posted publicly, so email is often the easiest way to catch them. Signing up before shopping helps ensure your code is ready at checkout, and waiting for a major holiday may lead to 20% off sitewide.
Chatbooks offers free returns if your book shows up damaged, misprinted, or has a quality problem. They'll reprint or refund your order at no cost, and return shipping is covered too. But since every book is custom-made just for you, they don't accept returns for "I changed my mind" reasons. That means reviewing your preview screen carefully before ordering is the best way to protect your purchase.
To request a reprint or refund, email [email protected] with your order number and a photo of the problem. If the book needs to be sent back, they will email you a prepaid shipping label, so you won't pay anything out of pocket. If only one page is blurry or off, asking for a reprint is often the better choice since it's faster and you still end up with a finished book at no extra cost.
How you can avoid return hassles
Since custom books aren't refundable for buyer's remorse, a few quick checks can save you from a wasted order. Before you hit submit, zoom in on each page of the preview to catch blurry photos, crooked text, or cut-off faces. It also helps to pick high-resolution photos from your camera roll, since low-quality images often print fuzzy. If you're ordering a gift, give yourself a few extra days in case you need a reprint before the big day. If something does go wrong, reach out to their team within a few days of delivery, while the issue is fresh and easy to document with photos.
Save on your monthly minis or yearbooks by using one of our promo codes at checkout. We've compiled some simple steps for you to follow on your desktop or mobile browser:
Finish editing your book and tap "Continue" to move to your cart.
Log in to your account or create one when prompted.
Move through the checkout screens until you reach the "Shopping Cart" tab.
Enter your code in the "Promo Code" box and click "Apply."
Your updated total appears immediately. Continue to checkout to secure your order.
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