Woom Bikes makes lightweight kids' bikes and bike accessories. The company started in Vienna in 2013. They were founded by two dads who wanted better bikes for their own kids. Today, Woom Bikes sells directly to US families through its online shop.
For help with an order, sizing, or a product question, you can use the live chat or call customer service at 855-966-6872. They operate from 9 a.m. to 6 p.m. CT, Monday to Friday.
Woom Bikes allows you 30 days to return a direct purchase for any reason, no questions asked. During the holidays, that window stretches to 90 days for bikes bought between October 1 and December 31. For US orders, Woom Bikes refunds the full product cost and pays for return shipping. You will receive your refund within 5 to 10 business days after they get the bike back. However, they do not refund the original shipping cost you paid up front. We suggest checking the fit and condition as soon as your bike arrives. Keep the box until the bike is built and your child has tried it. This will help make the return process simpler if the fit is off.
Receive a $25 discount on your transaction when your shopping cart reaches the required minimum spend of $300 before taxes and shipping fees are calculated. This is the perfect opportunity to purchase premium cycling equipment, but be aware that all changes are up to Woom Bikes's discretion. The retailer may update the qualifying product list or end the promotion entirely without prior notice, making this offer valid for a limited time only! You cannot stack this specific markdown with other available coupons, and it strictly excludes the purchase of online gift cards or heavily discounted clearance merchandise.
Get 10% off sitewide at Woom Bikes when you apply the coupon code at checkout. This offer applies to eligible purchases only and may not be combined with other discounts or promotions. This offer may change or end without notice, and all changes are at Woom Bikes’ discretion.
Enjoy free shipping on full-priced orders with this code. Offer not applicable with other promotions and is subject to availability. Terms may change without notice. Valid for eligible US customers ordering online.
Take advantage of 20% savings on qualifying accessories with a fully equipped bike purchase at woom. This offer applies to eligible accessories purchased alongside participating bikes from the retailer’s website. To receive the discount, add the qualifying accessories to your order.
Active duty personnel, veterans, and dedicated emergency responders can claim a 10% reduction on premium bicycles by verifying their occupational status through the designated digital portal. Once confirmed, you will receive a unique code to use during checkout. Please understand that all changes are entirely up to Woom Bikes's discretion. This specialized appreciation discount cannot be combined with other active site promotions. The brand reserves the right to cancel orders if eligibility requirements are not fully met.
Teachers can enjoy a 10% discount on their purchase at Woom Bikes with proof of eligibility. This exclusive offer cannot be combined with other promotions or discounts and requires online shopping. All changes are up to Woom Bikes' discretion, and the deal may be adjusted or cancelled at any time.
New Woom Bikes customers can receive a complimentary gift with their qualifying purchase of a kids' bike, helmet, or accessory. This welcome offer is reserved for first-time buyers only and applies while supplies last. Gift selection may vary based on availability. Cannot be combined with other coupons or active promotions. Woom Bikes reserves the right to amend or cancel this offer at its discretion. Limited to one redemption per household. Online orders only.
Pedal into savings with 10% off qualifying products during woom’s Labor Day Sale. This offer applies to eligible kids’ bikes, cycling gear, helmets, and other participating merchandise included in the promotion. Product selection, pricing, availability, and applicable exclusions or promotional restrictions may vary.
Enjoy 12% off the Ready Kids’ Helmet & Light Bundle at Woom Bikes. Offer applies to qualifying bundle purchases only, and exclusions may apply. Availability and pricing may vary based on product selection. This offer may change or end without notice, and all changes are up to Woom Bikes’ discretion.
Purchase a Woom Bikes e-gift card in values starting at $25 for use on eligible items wherever gift cards apply. Cards cannot be redeemed for cash except where required by law and may not be replaced if lost.
The Riders Club rewards you over time instead of cutting today's price. Most perks pay off later, so they matter most if you plan to keep riding with Woom Bikes:
Free warranty extension: When you join and register your bike, Woom Bikes stretches the warranty on aluminum frames, rigid forks, handlebars, stems, and cranks from 2 years to 10 years at no cost.
Members-only offers: You get access to deals that are not open to everyone.
Early access: Members can shop new products before they go public.
Birthday rewards: Your young rider can get a little something on their special day.
None of these perks lowers the price in your cart today. But if you expect to buy again as your child grows, the free warranty and members-only deals make joining an easy call. For a one-time purchase, the perks matter less, and a coupon from our page can save you money on the spot.
Kids grow fast, and a new bike is a real cost. The good news is that Woom Bikes gives you a few ways to spend less without giving up on quality. We dug into the official options so you know what is real and what is worth your time. There are two main paths here, and both come straight from Woom Bikes.
The woom WAREHOUSE is the brand's own discount shop. It sells two kinds of bikes. The first is past-edition bikes. These are brand-new bikes in older colorways or from a previous model run, sold at a lower price. The second is certified pre-owned bikes, which Woom Bikes inspects before reselling. Compared to buying new products, you can enjoy savings of up to 30% off.
Some of these certified pre-owned bikes come from the upCYCLING trade-in program. When a family trades in an older bike, Woom Bikes cleans it up, checks it over, and resells it at a discount. You can browse past-edition stock, certified pre-owned bikes, and discounted accessories in one place on the WAREHOUSE pages.
woom Exchange is their official resale platform. Its tagline says it all: "Cycle. Recycle. Repeat." You can buy a pre-loved bike from another family or list and sell the bike your child has outgrown. Woom Bikes calls this the best way to find a used bike because it is certified, safe, and hassle-free compared to a random online listing.
We've seen listings like a woom ORIGINAL 1 PLUS for about $188 against a $299 retail price and a woom ORIGINAL 4 with microSHIFT for about $431 against $599. Prices shift as families list bikes, so the exact savings depend on what is in stock that day.
Applying a code is quick once you know where to look. Here is how we do it:
Add your bike or accessories to the cart and head to checkout.
Find the discount box and enter your code before you pay.
On a phone, tap to expand the order summary if the code box is hidden.
Watch the order total update to confirm the discount applied.
Test one code at a time, because Woom Bikes limits stacking. A referral code, for example, cannot be combined with other promotions, except for free shipping. If the discount does not show before payment, pause and fix it before you place the order.
You can write a review for your approved transactions.