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Frequently Asked Questions

Welcome to Coupons.com, your premier destination for saving money while shopping online or in-store! Our dedicated team of savings experts works tirelessly to bring you the latest discount codes, exclusive deals, and printable coupons from over 1500 stores. Whether you're shopping for groceries, clothing, electronics, or more, Coupons.com is here to help you stretch your budget further. Explore our comprehensive FAQ below to learn how to make the most of your savings experience.

We’re Coupons.com, powered by Global Savings Group. At Coupons.com, our mission is to be your top destination for the best deals and promo codes. With a team of over 40 savings experts, we're dedicated to finding you discount codes and deals for the best stores, restaurants, and days out to maximize your savings.

We earn a small commission from retailers when a shopper uses one of the offers featured on our website. That’s it. There is never any charge or cost to use the offers or features on Coupons.com.

Our Offers: Coupon Codes & Deals

A coupon code, also known as a promo code or discount code, is a unique code that customers can enter during the checkout process when making a purchase online. By applying a valid coupon code at checkout, shoppers can receive a discount on their purchase, such as a percentage off the total price, free shipping, or free gifts.

Deals are offers found on a retailer's website, which don’t require a code. Clicking “Get Deal” will take you straight to the retailer's site where you can find more information and continue shopping. Coupon codes aren’t always available, but we want our users to access all different types of savings when visiting our pages, so we collate every type of sale and deal that we can find.

  1. Click 'See Coupon' to visit the store in a new browser window or tab and reveal the code.
  2. Click ‘Copy Code’ to copy the code to your clipboard.
  3. Shop online as usual and add items to your cart.
  4. Proceed to checkout.
  5. Look for a box labeled “Promo code” or a prompt like “Do you have a promo code?” during checkout.
  6. Paste the coupon code in the box.
  7. See the savings applied to your total price.

If your code isn’t working, there are a few key details to check before proceeding to payment:

- Ensure it’s the correct code and not expired.
- Double-check the code’s terms and conditions, ensuring your order total meets any minimum spend requirements.
- Confirm that the items in your cart are eligible for the offer.

If you’re still having trouble, reach out to our support team. We test all our offers and only add verified working codes to our pages, but sometimes issues arise, and we’ll do our best to assist you.

We only add live, working codes to Coupons.com pages. In addition to scouring the internet for the best codes, we also provide exclusive codes, student discounts, teacher and healthcare discounts, and the latest sales for our retailer partners.

If you see an offer labeled as "verified," it means we've checked to ensure it's valid. You can trust that it works!

We guarantee the validity of our codes because we manually test each and every one. Our global shopping experts meticulously check each code before it's listed on our page and continue to monitor them daily thereafter.

We put the exclusive star on discounts that are only available on Coupons.com. These offers are negotiated directly with our retailer partners, especially for our users. Don't miss these specials because you won't find them anywhere else!

Simply search for the store you’re shopping for in the search box labeled “Find your favorite stores.” Can't find the store you're looking for? Click the magnifying glass to discover similar stores with fantastic savings offers.

Our Offers: Printable Coupons

Printable coupons are product-specific coupons that can help you save on your in-store grocery shopping. Coupons.com printable coupons are always free to use. Here's how it works:

- Choose from categories like Apparel, Beverages, Pet Care, Brands, Grocery Stores, and more.
- Browse through hundreds of offers from popular brands.
- Click the Plus + button to select a coupon.
- The coupon(s) you've clipped should print automatically to your default printer.
- Check your printer for the printed coupon(s).
- Bring your coupon(s) with you when you shop and receive your savings at checkout.

Manufacturers assign individual print limits to their coupons. Most coupons have a print limit of 1 or 2. If you’ve reached the print limit for a specific coupon, it becomes inactive and cannot be printed.

Most coupons have a print limit of one or two to ensure everyone has the opportunity to print coupons. If you received a "Limit Reached" message, it may be due to various reasons such as reaching the print limit, printer issues, or using the wrong printer. Unfortunately, we do not have the ability to reset print limits for individual users.

Our Offers: Rewards

You can get even more perks when you shop with us with Coupons.com Rewards. You'll get free gift cards when you buy from select retailers and stores. Simply sign up with a valid email address, complete your purchase through our website and meet the specific terms and conditions.

"Our terms and conditions that apply to all rewards are as follows:

  1. In order to receive the gift card, your basket total must meet the minimum spend before tax.
  2. Only discount codes promoted on Coupons.com can be used. Other cashback and discount codes are not eligible for this offer.
  3. To be eligible for the gift card, your purchase must be made online at Coupons.com using the provided link.
  4. If you leave Coupons.com and visit other links or websites before completing your online purchase, the gift card will be void.
  5. Phone transactions are not valid for this offer.
  6. Your transaction must be completed online during the promotional period.
  7. Transactions that are cancelled or returned will be considered invalid, and no gift card will be issued.
  8. You will receive notifications regarding any status changes at the email address registered with Coupons.com if you follow the terms and conditions.
  9. Only one gift card will be issued per person for each valid transaction.
  10. The transaction must be completed in US dollars (USD)."
  1. Click on the reward offer.
  2. Insert a valid email address on the reward registration form.
  3. Complete your purchase immediately after registering.
  4. OR click on "get reward" on your registration email to complete a purchase.

After signing up for a reward, you can expect to receive several emails from Coupons.com

  1. Confirmation email: Once you've registered, you'll get an email in your inbox verifying your registration.
  2. Purchase verification email: After making your purchase, you'll receive an email confirming that your transaction was successful and tracked.
  3. Gift card delivery: If you've checked all the boxes, you'll receive a gift card delivered to your inbox. Make sure to check your spam folders, too, so you won't miss it.
  4. Use it or lose it: If the gift card is not opened within 90 days of receiving the email, it will expire and cannot be issued again. Once opened, you can use the gift card whenever you want.

Sometimes we are not notified about your transaction because it was not successfully completed via our website. For example:

- You did not click on ""get reward"" on your confirmation email to complete the transaction.
- You clicked out of the retailer's website onto another site before completing the transaction
- Cookies were disabled on the browser.
- Adblocker was turned on.
- Another code or discount was applied.
- Another email address was used at any point in the transaction.

Reach out to our support team if you have any queries.

Can't wait to use your reward? You should prepare to wait around one to four months, depending on how long it takes for retailers to process cancellations and refunds. You should check the terms and conditions for exact wait times before you buy, but here are some past examples:

- Travel (e.g. Sixt, Expedia) - Depends on travel date & cancellation policy.
- Retail (e.g. The Home Depot, Shutterfly, Macy's) – 30 business days.
- Utility (e.g. AT&T, Xfinity) – 60-120 business days.

Your reward will come as an e-gift card. When you're ready to make a purchase, just copy and paste the gift card number into the gift card section during checkout, before you enter your payment details. Remember to open the gift card email within 90 days, so you can use it before it expires.

The Coupons.com Newsletter

You bet! Look for the newsletter sign-up box on the Coupons.com homepage. Add your information in the box, and click submit. Then, watch your inbox for the most up-to-date deals and latest coupons to save you money.

Signing up for our newsletter is the best way to hear about the latest sales and trending discounts. Let us search high and low for the best deals, while you wait for a perfectly curated list of your favorites to be delivered to your inbox.

You’ll usually receive one to two email full of the best deals per week.

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