Watchmaxx is a family-owned business that has sold watches online since 2004. Their customer care is available at 877-928-2469 and [email protected]. Support hours are Monday through Thursday, 10:00 a.m. to 6:00 p.m. EST, and Friday, 9:30 a.m. to 1:00 p.m. EST, with weekends and holidays closed. For urgent issues, make sure to plan around those short Friday hours and closed weekends.
Watchmaxx allows 30 days to return a brand-new item and 14 days for pre-owned or store-display pieces. Special orders and final sale items cannot be returned at all, so treat those as no-going-back purchases. Returns must be unworn, unaltered, in original condition, with the blue "Void if Removed" sticker intact. In plain terms, if you remove that sticker to strap it on, you may lose your right to return it.
To return, request it through My Orders, get an RMA number, then ship prepaid and insured via FedEx or UPS. Refunds arrive after inspection, minus any fee, so allow three to five business days.
The restocking fee depends entirely on how you paid, which is a detail that can quietly cost you money:
No fee: Amazon Pay, wire transfer, Zelle, certified check, or money order.
3% fee: PayPal, debit, Apple Pay, Affirm, Alipay, and Discover, MasterCard, or Visa credit cards.
7% fee: American Express.
Here is the insight to remember. Amex gives you strong buyer protection, but a returned $4000 watch bought on Amex could cost you $280 in restocking fees, versus $0 on a wire. For exchanges, orders over $350 ship free within the USA, while smaller orders mean you pay return shipping.
Enjoy $40 off orders of $4000 or more with a valid promotional code. Minimum purchase must be met in a single transaction after discounts and before taxes and shipping. Applies to eligible merchandise only and excludes gift cards, prior purchases, subscription items, and non-participating products. Limit one code per order. Cannot be combined with other promotions unless expressly permitted. Offer subject to change or termination without notice.
Receive $30 off orders of $3000 or more when a valid promo code is applied at checkout. Minimum purchase must be met in a single transaction after discounts and before taxes and shipping. Applies to eligible merchandise only. Excludes gift cards, prior purchases, subscription items, and non-participating products. Limit one code per order. Cannot be combined with other promotions unless expressly permitted. Offer subject to change or cancellation without notice.
Score an additional 25% off select Maui Jim sunglasses, including polarized sunglasses and related eyewear styles. Enter the discount code during checkout to receive the savings. Cannot be used with any other promotional codes or offers. Exclusions apply.
Upgrade your timepiece collection with $20 off select Raymond Weil watches at WatchMaxx. Customers must use the provided code at checkout to receive the discount while shopping through the website. The offer applies only to eligible Raymond Weil watch purchases and may not be combined with other promotions or applied to excluded models, gift cards, taxes, or shipping charges. Availability is subject to product selection, inventory, and promotional terms.
Enjoy a $15 markdown on your luxury shopping cart when your total reaches a minimum of $500 before taxes, perfect for acquiring premium brands with base values ranging from $500 up to several thousand dollars. Always consider that advertised prices are completely dynamic and represent the cost before any special offers are successfully triggered. This generous threshold reward cannot be stacked with alternative percentage-based coupons or utilized for purchasing e-gift cards. Because stock moves quickly, all changes are up to Watchmaxx's discretion, allowing the retailer to modify the minimum spend requirement without any notice.
Save an extra 10% on select Longines watches when shopping at WatchMaxx. This promotion covers eligible Longines watches available through the website. Use the promotional code at checkout for the additional savings to apply.
Add a timeless piece to your collection with $5 off select Citizen watches at WatchMaxx, featuring dress watches, sport watches, chronographs and classic timepieces. Enter the coupon code provided during website checkout to apply the discount. This offer applies to select Citizen watches and may be subject to availability or restrictions. WatchMaxx may modify or withdraw the offer at its discretion.
Receive $25 off select Oris watches from WatchMaxx when shopping online. Enter the promotional code during checkout to apply the discount on luxury timepieces, Swiss watches and designer accessories.
Explore $5 savings on select Suunto watches at WatchMaxx by entering the discount code at checkout. Shop durable outdoor watches and fitness focused timepieces through the website while using this offer.
Take $10 off select Hamilton watches, including field watches, aviation collections and automatic Swiss timepieces. Apply the promo code during checkout to receive the savings. Offer may not be combined with other coupon codes or promotional offers. Some models may not be eligible for the promotion.
Enjoy $50 off select Breitling watches, including aviation chronographs, dive watches and Swiss luxury timepieces. Use the discount code during checkout to redeem this offer. Offer may not be combined with other coupon codes or promotional offers.
Access $10 off orders of $500 or more as part of this promotional offer from WatchMaxx, featuring luxury watches, designer timepieces and premium accessories. Enter the promo code provided during checkout on the website to apply the discount.
Save $50 on orders when you spend $5,000 or more across luxury watches, premium timepieces and designer watch collections. Apply the coupon code during checkout to activate the discount. The minimum purchase requirement must be met before the discount applies. Certain purchases may not qualify for the promotion.
Secure an impressive $25 discount when purchasing from a curated selection of Baume & Mercier watches, with these sophisticated designs naturally carrying starting values of approximately $1,000 prior to any applied discounts. Shoppers must be aware that luxury retail pricing is fundamentally dynamic and constantly shifts depending on specific model features. This fantastic brand-exclusive deduction cannot be merged with overlapping seasonal sales or redeemed for monetary value. Please act quickly to secure your favorite style because all changes are up to Watchmaxx's discretion, and this limited-time promotion will eventually conclude once participating inventory vanishes.
We've listed the steps for you so you can save on your next purchase.
Add the watch you want to your shopping bag.
Open the shopping bag or cart page before checkout.
Find the code field and paste your coupon in.
Apply the code and confirm the discount shows in your order total.
Check the minimum spend if the code fails, since many Watchmaxx codes need $500 or more to work. Also, coupons generally will not stack, so test each of them and keep the one that gives you the best savings.
You can write a review for your approved transactions.