Ariat has been making tough, comfortable gear for work and the outdoors since 1993. Shoppers come back for the work boots and Western boots most of all, since they hold up to long days on the job and in the saddle. People also like that Ariat covers more than footwear, with denim and apparel that match the same rugged, everyday-wear quality.
Need help with an order? Call Ariat customer service at 877-702-7428. You can also send a message through the contact us form in the online help center. That's also where you'll find support hours and tools to check your order status, so it's a good first stop if you have a quick question.
Ariat gives free returns on orders for 90 days. Start with the three rules that decide whether a return actually saves you money:
Final-sale items can't be returned
There are no free size swaps
Your original shipping cost isn't refunded
A long return window is more than a safety net. A boot you bought on sale still has plenty of time to go back, so you don't have to rush the fit call or skip a markdown out of fear it won't work.
Stuck between two sizes? Since there are no free exchanges, order both at once if your budget allows, keep the winner, and send the other back. That's one return instead of a re-order plus a return.
Final sale prices are lower for a reason, so they only pay off when the fit is a sure thing. Trying Ariat for the first time or shopping for a gift? A full-price item you can return often beats a final sale price you're stuck with.
Ariat refunds the product price, not your shipping, so returns cost more when you've paid to ship. Unless you're an Ariat Insider, you get free returns all year.
To send something back, start your return via their return portal. You pay nothing to ship it back, and if you paid with a gift card, Ariat emails you a new one for the refund amount.
Plan on two waits for your money. Ariat sends the credit five to seven business days after the warehouse gets your box, and your bank can take up to 14 more business days to show it.
Military members, reserve members, veterans, and retired members can enjoy 10% off orders by verifying their status through the Ariat Insider program. To redeem this offer, log in to your Ariat Insider account or join the program by selecting either of the orange buttons at the top of the Ariat website. Follow the prompts to sign in or create your Ariat Insider account. Once you're logged in, navigate to your Ariat Insider Account page and select "Military Discount 10% – Get Verified." Complete the verification process as instructed to activate your military discount. This coupon is valid on full-price items only and excludes gift cards, taxes, shipping fees, and other offers. This offer was last verified on September 25, 2026.
Select men's clothing styles are marked down by up to 70% in the Ariat sale, with discounts varying by item and shown at the reduced price online. Sizes and styles are available while stock lasts.
Save up to 15% when you shop the Work Pack Bundles. Both new and existing customers can enjoy bundle savings by purchasing select items from the Work Pack collection.
Enjoy free shipping on eligible orders when you're an Ariat Insider member. Sign in to your member account before checkout to receive the shipping benefit where applicable. Additional exclusions or minimum purchase requirements may apply, and shipping availability may vary by location. All changes are up to Ariat's discretion.
Restrictions apply.
Save up to 30% on select Work Packs and Bundles at Ariat for a limited time. Discounts apply to eligible bundle offers only and may vary by product combination, style, size, and availability. Certain new arrivals, clearance merchandise, gift cards, or other excluded items may not qualify unless otherwise stated. This promotion is valid while sale pricing lasts and cannot be combined with other promotional codes, discounts, or special offers unless permitted. Additional terms, exclusions, and eligibility requirements may apply.
Save up to 50% on select men's work boots at Ariat for a limited time. Discounts apply to eligible work boot styles only and may vary by size, color, and availability. Certain new arrivals, premium collections, clearance merchandise, or other excluded products may not qualify unless otherwise stated. This limited-time offer is valid while promotional pricing lasts and cannot be combined with other promotional codes, discounts, or special offers unless permitted. Additional terms, exclusions, and eligibility requirements may apply.
Joining Ariat Insider is free. The shipping is free with no minimum, plus free returns, are the everyday perks that make it worth it. Non-members get neither, so those two alone tend to cover their keep fast, especially if you order more than once a year.
The points are a nice bonus, but here's the catch most people miss. They expire 31 days after they're issued. So don't join just to collect the 100 welcome points and let them expire. Sign up when you're actually ready to buy, and put those points to work right away.
From there, it helps to space out your perks instead of burning them all at once. Use the 10% off on your first order, then save your birthday coupon or points redemption for a later one.
One more planning tip for bigger hauls. You can only cash in up to 2,000 points, which is $100 off, per order. If you're sitting on a large balance and a big cart, split it into two orders so none of those points goes to waste.
Just sign up before you check out and stay logged in so every perk applies.
The steps are slightly different depending on how you shop. Whichever way you go, enter your code before you check out, and the discount shows up in your order total.
On desktop:
Add your items to the bag and open it.
Paste your code into the "Promo code" textbox located on the right side of the page.
Click "Apply," then look for the discount in your total before proceeding to the checkout page.
On mobile or the app:
Add your items and open your cart.
Scroll down to the "Use Promo Code" drop-down link, then click to expand.
Here, enter your code in the discount box and tap "Apply."
A few rules to keep in mind. Only one code works per order, and a code doesn't combine with the military or first-responder discount. It also doesn't apply to clearance items. So save your code for full-price buys where it actually saves money, and let the markdowns do the work on clearance.
One smart move before you start. Log into your Ariat Insider account first. Your member shipping perks stack right on top of your code, so you save on the items and the delivery at the same time.
You can write a review for your approved transactions.