RTIC Outdoors is a brand known for its durable hard and soft coolers, insulated drinkware, and outdoor gear.
If you need help, RTIC's customer service team is available daily from 8 a.m. to 5 p.m. CST. You can call them at 1-855-527-6993 or email [email protected]. For quick answers, check out the Help Center on their website, or start a conversation through the Live Chat.
If a product fails due to a defect, they will repair or replace it, which can save you the full cost of buying a new one. The catch is, you have to cover the return shipping cost. Make sure to factor that into your decision before filing a claim. Coverage length depends on the product category:
Hard cases come with a limited lifetime warranty.
Hard and soft-sided coolers are covered for one year.
Ultra-light coolers and bags are covered for one year.
Day coolers, drinkware, and accessories for 90 days.
The warranty applies only to defects in materials and workmanship. It does not cover accidental damage, normal wear and tear, or issues from misuse. That means a dented cooler from a drop or a scratched tumbler from daily use won't qualify for replacement.
Valid on select clearance items only; discount reflected in marked prices (no code required unless stated). Excludes taxes, shipping, gift cards, and prior purchases. Clearance inventory is limited and subject to availability; colors/sizes may vary. RTIC may change or end the promotion at any time; additional exclusions may apply.
Save up to 30% on select RTIC bags and duffels; discounts are reflected in marked prices. Valid on eligible styles/sizes/colors only; selection may be limited. Excludes taxes, shipping, gift cards, and prior purchases. Cannot be combined with other promo codes/offers unless explicitly stated.
Save up to 25% on select RTIC hard coolers; the discount is reflected in marked prices. Valid on eligible hard cooler models/sizes/colors only; selection may be limited. Excludes taxes, shipping, gift cards, and prior purchases. Cannot be combined with other promo codes/offers unless explicitly stated.
Sign up for RTIC emails and texts to take 10% off your first order with a $50 minimum. This stacks with current sales but not other promo codes, one code per email.
Get free shipping when your order subtotal is $35+ (before taxes; after discounts unless stated). Valid on eligible items only; exclusions may apply for oversize/heavy items, freight shipments, or remote-area surcharges. Applies to qualifying shipping methods and destinations.
Receive a free Travel Bowl (stated value $12.99) when you purchase eligible RTIC bottles and jugs, as specified by the promotion. Offer valid on qualifying bottle/jug SKUs only; selection may vary. Free gift may be added automatically or may require adding the Travel Bowl to your cart, as indicated. While supplies last. Limit one free gift per order/customer unless stated otherwise.
Get 15% off sitewide, featuring coolers, drinkware, outdoor gear, and related accessories. Use the coupon code during checkout to receive the discount. Cannot be used with any other promotional codes or offers. Discount availability may vary.
Savings are up to $55 and vary by cooler model/size and eligible products included in the promotion. Discount reflected in marked prices or applied at checkout (as stated on-site). Excludes taxes, shipping, gift cards, customization, and prior purchases. Inventory may be limited; availability may vary by color/size.
To claim this discount, click the "Verify with ID.me" button at checkout and complete the one-time verification. Once you're approved, the 10% off automatically applies to all future orders tied to your account, including recurring purchases.
Eligible groups include:
Active duty military and their spouses
Law enforcement officers
Firefighters
Emergency medical technicians (EMTs)
However, shoppers should note that veterans are not eligible for this particular discount.
If you belong to one of these groups, you can use this discount year-round. This way, you don't have to wait for a sale to happen before you shop. But since sale discounts can go as high as 40%, if value is what you are looking for, we recommend waiting for the sales instead.
Your friend gets a 10% off coupon for their first order, and once they complete a purchase, you receive a $20 off coupon to use on a future order. To get started, get your unique referral link from the "Refer a Friend" page on the RTIC website and share it with friends or family.
The coupon delivers the most value on smaller orders, where it represents a bigger percentage of your total. For larger orders over $200, a percentage-based coupon or a sitewide discount will usually save you more. Make sure to compare it to other promotions. Since you can only use one coupon at a time, before redeeming your reward, check if a better sitewide promotion is available that would save you more on your specific order.
Follow these steps:
Add the gear you want to your cart.
When you're ready to check out, open your shopping bag.
Find the "Have a Promo Code?" section under your order summary.
Enter your promo code in the text box.
Once applied, you'll see your discount reflected in your order total.
Based on our testing, you can often apply a promo code on top of items already marked down in the clearance or sale section. Check the terms and conditions before you use it.
The RTIC Black Friday Sale typically runs through November and includes discounts across most of their product categories. Based on previous years' emails, here's what shoppers have seen:
Up to 10% off Ultra-Light and Ultra-Tough Hard Coolers, often bundled with a free tumbler or jug with purchase.
Up to 35% off on individual items like tumblers, water bottles, and accessories.
To get the best value possible, focus on the hard cooler bundles. The percentage discount on these coolers is smaller, but since Ultra-Light Coolers and Ultra-Tough Hard Coolers can go as high as $500, you'll still be able to save up to $50. Plus, the free tumbler or jug adds another $20 or so in value on top.
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