Renogy makes DIY off-grid solar gear for camper vans, RVs, and home backup, from LiFePO₄ batteries and panels to inverters and full starter kits. Need live setup help or want to order by phone? Call +1-909-287-7111 (Mon–Fri, 6 a.m. to 5 p.m. PT). If you're dealing with a return, a warranty claim, or anything that needs photos, email [email protected]. They'll get back to you within 24 hours. Got a quick question instead? The AI Assistant handles product, order, and shipping stuff around the clock. A real agent will jump in on the tougher ones during their operating hours.
You get 30 days from delivery to send a Renogy product back. So test your panel, battery, or charge controller early and don't let it sit. After 30 days, they won't take it unless it's defective. If you're returning something you changed your mind on, 10% to 15% of your refund goes to a restocking fee. That fee disappears if the item showed up defective, damaged, or wrong, and Renogy will cover return shipping too.
Shipping it back on your own won't work. You have to contact Renogy first and get a Return Material Authorization (RMA) number, or they'll just mail the item right back to you and skip the refund. The product also needs to be unused and in its original box with all parts and cables. Make sure to have your proof of purchase ready when contacting them.
Power your setup with an extra 9% off inverters at Renogy through the website or mobile app. The offer applies to eligible inverter models and related power accessories available online. Customers must apply the coupon code at checkout to receive the discount on qualifying purchases.
Optimize your solar setup with an extra 8% off charge controllers at Renogy through the website or mobile app. The offer applies to eligible charge controller models and related solar power accessories available online. Customers must apply the coupon code at checkout to receive the discount on qualifying purchases. Availability may vary by product model and stock levels.
How does Renogy cashback work?
Keep your power systems ready with an extra 8% off battery chargers at Renogy through the website or mobile app. The offer applies to eligible battery charger models and related charging accessories available online. Customers must apply the coupon code at checkout to receive the discount on qualifying purchases. Availability may vary by product model and stock levels.
Sign up for the Renogy newsletter to unlock 5% off your purchase on solar panels, batteries, inverters, and other clean energy gear. This signup perk is valid for new email subscribers only and applies once per household. Discount cannot be stacked with other promo codes, sales, or bulk pricing. Renogy reserves the right to adjust or cancel this offer at any time. Online redemption only, while stocks last.
Enjoy complimentary shipping on a selection of Renogy products. This offer applies to specific items only and cannot be combined with other offers. Online redemption is required. All changes are up to Renogy's discretion, and terms may be modified or cancelled at any time.
For the deepest savings of the year, plan your big purchase around Black Friday and Cyber Monday. From late November into early December, Renogy drops its lowest prices across panels, batteries, inverters, and full kits. If you miss that window, the December holiday sale is your backup, open to everyone with no qualifications.
The events below are worth watching, too. They just don't cut as deep.
1. Memorial Day (late May) The unofficial start of solar season. Markdowns hit batteries, charge controllers, and panels, usually by category rather than the whole site.
2. Prime Day window (July) Renogy tends to run its own deals alongside Amazon's summer event. Focus on bestsellers and power stations.
3. Labor Day (early September) A smaller late-summer round. Good for grabbing a single component you've been tracking rather than a full build.
4. Spring and Earth Day (April) Lighter seasonal markdowns and are often tied to specific collections instead of the full catalog.
Timing comes down to who you are. Most shoppers should wait for Black Friday and Cyber Monday and fall back on the December holiday sale. Military members, students, and teachers don't have to wait at all. Renogy's group discount runs year-round, and it stacks with sale items. And if you can't wait for the sale to come, don't worry. The sales page lists discounted panels, batteries, and kits all year, so check there before paying full price.
To join the membership, just make a Renogy account. It's free and you will get a 5% welcome coupon right away. Members enjoy exclusive pricing on hundreds of products and earn Renogy Rays on every order. You can trade your Rays for coupons or free gear. As you keep shopping, your tier will be bumped up for bigger perks. You also get 0% APR financing on qualifying carts, expert help on call, and early notice before sales go live.
For one-time buyers, consider a few things before you join the membership. Renogy also hands out 5% for a newsletter signup, and the military, student, and teacher discount gives 7% off. These don't stack, so if you've already claimed one of those, the membership coupon won't add a second discount on the same order.
The program pays off most for repeat buyers and anyone building a system in stages. Rays earned on your panels carry over to the batteries and inverter you add later. And the tier perks grow the longer you stay. Piecing a setup together over months means the points you've collected will keep cutting your later orders.
Adding a coupon code at Renogy takes a few seconds. Here's where the box lives and what to do when a code doesn't work.
On desktop and mobile web
Add your panels, batteries, or kit to the cart.
Click the cart icon and choose Checkout.
Find the box marked "Discount code or gift card" on the right of the screen. On mobile, scroll down to reach it.
Paste your coupon code and click Apply. Your total drops on the spot.
In the Renogy DC Home app
Tap the Store tab at the bottom and add items to your cart.
Tap the cart icon and start checkout.
Scroll to the "Coupons" section and enter your code before you pick a payment method.
If the coupon code won't apply
Most rejected codes come down to one of three things. The code expired, the cart misses a minimum spend, or the items are excluded. Double-check you copied the full code with no extra spaces. Logged-in members can also see active codes under COUPONS and Wallet in the personal center. We suggest confirming if the code is actually in your account before you retype it.
One coupon code per order
Renogy allows only one code per order. The same goes for member pricing and auto-applied sale discounts. Those count as the order's one discount, so a separate code usually won't stack on top of an item that's already marked down. During big sitewide events, sale pricing can't be combined with coupons or member prices. If you've got a 5% member coupon, a newsletter code, and a sale price all in play, you get the single best one, not all three.
A coupon code from another country's site
Codes are tied to the region they came from. A UK or EU code won't work on the US store, and the reverse is true as well. Renogy's own terms state that a code is valid only at the site that issued it. But one thing does carry across borders. For those using the same account everywhere, your Renogy Rays points pool into a single balance.
You can write a review for your approved transactions.