MERIT Beauty is a clean beauty brand that sells makeup and skincare essentials, including foundations, lipsticks, brushes, and minimalist everyday products. For customer support, email [email protected]. The team is available Monday to Friday, 9 a.m. to 5 p.m. You can also fill out the form on their Contact Us page.
Based on their posted policy on their FAQ, you have 30 days from delivery to start a return. Shipping charges are not refunded.
To start a return, click on "Refund Policy" and follow the "How do I start a return?" link. The process is fully online since MERIT doesn't have a customer service phone line.
That said, customer feedback shows the process can move slowly. According to a Trustpilot reviewer, they require a return request to be reviewed by email before approval, and the response time can take up to 3 business days or longer. Another shopper even reported that they had to fill out the same form submission after waiting.
The moment you decide a product isn't working for you, start the refund. Don't wait days to test or give it another try, since slow review times can leave you cutting it close to the deadline. Make sure to also document your initial email and any follow-ups so you have proof of when the request was first submitted.
In-stock items only.
In-stock items only.
In-stock items only.
In-stock items only.
In-stock items only.
Valid for new and existing customers. May be combined with eligible codes. Subject to stock availability. MERIT Beauty reserves the right to modify or cancel this offer at any time. No minimum purchase required. Discount applies to eligible items only.
Restrictions apply.
In-stock items only.
Save 25% on select fragrance items at MERIT Beauty USA for a limited time only, with discount pricing applied to eligible products and final savings based on current site prices before any promo codes or extra offers. This promotion may exclude bundles, gift sets, e-gift cards, limited-edition items, and previous purchases, and it usually cannot be combined with other discounts. Availability is subject to stock on hand, and all changes or early end dates are up to MERIT Beauty USA's discretion.
Available starting 09/10.
Receive up to 20% off select MERIT Beauty complexion sets, with savings varying by set and shown on the product page or in-cart. Discount applies to eligible set purchases only and excludes taxes, shipping, gift cards, and prior purchases. Offer may not apply to items already discounted and sets may be available for a limited time. Subject to stock availability.
Restrictions apply.
Restrictions apply.
Save up to 10% on select MERIT Beauty eye makeup items, as marked. Discount varies by product and is reflected in the promotional price or at checkout. Offer applies to eligible merchandise only and excludes taxes, shipping, gift cards, and prior purchases. Selection may be limited and certain bundles or limited editions may be excluded. Subject to stock availability.
Save 10% on the MERIT Beauty Intro Set Bundle, which may include Bronze Balm, Flush Balm, The Minimalist, and Brush No.1. Discount applies only to the eligible bundle (or qualifying versions of the bundle) as marked and is subject to availability. Excludes taxes, shipping, gift cards, and prior purchases.
Save 10% on the MERIT Beauty Five Minute Morning Bundle, which includes The Minimalist, Flush Balm, Shade Slick, Brush No.1, Day Glow, Brow 1980, and Clean Lash. Discount applies only to the eligible bundle (or qualifying bundle variations) as marked and is subject to availability. Excludes taxes, shipping, gift cards, and prior purchases.
In-stock items only.
Enjoy free shipping on eligible online orders over $45 after any discounts are applied and before taxes, with shipping charges waived at checkout when the minimum purchase requirement is met. This offer is available for a limited time only and may not apply to expedited delivery, gift cards, or certain restricted items. It cannot usually be combined with other shipping promotions, and all changes are up to MERIT Beauty USA's discretion. Availability may vary by order and destination.
Receive a free Summer 2026 baseball cap with qualifying MERIT Beauty orders of over $100 (minimum typically calculated on merchandise subtotal before taxes/shipping unless otherwise stated). Gift available while supplies last and may be added automatically at checkout or require adding to cart as indicated.
Restrictions apply.
Exclusively at Meritbeauty.com.
For shoppers who don't mind waiting, hold off on shopping until late November. That's when MERIT runs The Sale, their biggest savings event of the year. Based on posts from MERIT's official Instagram, past sales have offered shoppers:
20% off sitewide
Up to 30% off eligible sets
Free gifts like a Shade Slick Gelée and a Signature bag
Before The Sale goes live, build a wishlist of the items you want so you're ready to check out the moment it starts. Since this sale only happens once a year, keep an eye out in your inbox during this window so you don't miss the announcement email.
However, for shoppers who can't wait a few months, we recommend giving their sets a look. They usually cost less per item than buying products one by one, and you can split them with family to cut down on separate orders.
The program is built around a tiered points system. Members earn one point for every $1 spent, with progressively better perks as you climb tiers, such as:
Level One: A birthday gift each year.
Level Two: Anniversary gift and free ground shipping.
Level Three: Early access to sales and dedicated email support.
The points themselves are redeemable for free gifts like their Baseball Cap and The Compact.
This program is most valuable for shoppers who already buy from MERIT regularly. For one-time buyers, the birthday gift is a good perk, but it's hard to justify spending $100 just to get a free Mini Flush Balm.
Just follow these steps:
Add your favorite makeup, skincare, or tools to your cart.
Click the shopping bag icon, then click the "CHECKOUT" button.
On the next page, find the box labeled "Discount code or gift card" just below your list of products.
Type or paste your code into the box and click "Apply."
Your total should update to reflect the discount.
Since they only allow one code to be applied per order, compare the savings before you check out. If it then tells you to enter a valid code instead, this usually means that the discount code has already expired.
You can write a review for your approved transactions.