LoveShackFancy sells vintage-inspired apparel, home goods, and accessories. They operate online and through physical retail stores across the US. You can reach their customer service team by emailing [email protected] or calling 619-373-1543. Their team is available Monday through Thursday from 10 a.m. to 6 p.m. EST and Fridays from 9 a.m. to 1 p.m. EST. To contact them directly from the site, scroll to the bottom of the homepage and click "Contact" to fill out a support ticket.
The smartest way to shop at LoveShackFancy is knowing how to return the right way. One wrong move costs you $9 per online return in restocking fees, and there are a few easy ways to keep that money in your pocket. Just be quick, because you only have 14 days from your purchase date to initiate a return. Miss that window, and you lose your refund completely.
If you live near one of their 25 stores, returning your item in person is the best decision. You skip the restocking fee entirely, avoid paying for return shipping, and walk out with your refund settled on the spot. Only fall back on an online return when there's no store nearby, or when making the trip would cost you more in time and gas than the $9 fee saves you.
When you do return online, choosing store credit instead of a card refund is the trick that wipes out the $9 charge. This makes sense whenever you already know you'll be buying from LoveShackFancy again soon. The one time to avoid store credit is when you're not sure if you'll shop the brand again. Locking your money into store credit you may never use is a bigger loss than the $9 you'd save, so take the card refund and absorb the small fee instead.
Finally, steer clear of anything marked "Final Sale", including beauty products, fragrances, and bodysuits. These can't be returned or exchanged under any circumstances.
Sign up for emails to receive 15% off your first order sent directly to your inbox. You'll also get regular updates on the latest collaborations, new arrivals, and sales. We verified in September 2026 that newsletter signup offers are an ongoing promotion for new customers.
Enjoy 10% off any eligible LoveShackFancy order when you use the promo code provided at checkout. Apply the discount to qualifying products purchased online. The offer may not combine with other promotions unless stated. Available while supplies last. All changes to the offer are at LoveShackFancy’s discretion.
This pricing structure is valid for a limited time only and may exclude exclusive designer collaborations or limited edition drops. Any adjustments to the product pricing or catalog availability are up to LoveShackFancy's discretion. This is applicable to all shoppers and no minimum spend is required to browse the collection.
This pricing structure is valid for a limited time only and may exclude exclusive designer collaborations or limited edition drops. Any adjustments to the product pricing or catalog availability are up to LoveShackFancy's discretion. This is applicable to all shoppers and no minimum spend is required to browse the collection.
Enjoy free standard shipping on eligible orders of $250 or more at LoveShackFancy. The minimum purchase requirement must be met before taxes and applicable fees, and certain oversized, special-order, or expedited delivery options may incur additional charges. Shipping availability and delivery times may vary by destination. This offer applies to qualifying purchases only and cannot always be combined with other shipping promotions. This offer may change or end without notice, and all changes are up to LoveShackFancy's discretion.
Before you head to checkout, make sure you actually have a code ready. The welcome code from the email signup or your birthday offer is the easiest to redeem, so secure one of those first.
Add your items to your shopping bag and click "Checkout."
On a computer, look to the right side of the screen for a box labeled "Discount code or gift card."
On a phone, tap "Show order summary" at the top of the screen to reveal the same box. This field is easy to miss on mobile, so don't assume a code is broken just because you can't find where to enter it.
Type or paste your code in and click "Apply."
Your total will update immediately and you can proceed with the payment.
LoveShackFancy does not allow coupon stacking, so you can only use one code per order. That makes picking the right one important. Don't assume the biggest discount is the best deal. Percentage off codes can beat a flat dollar code on a large order, while a flat dollar code often wins on a small one. Do the quick math both ways and apply whichever takes more off your final total.
If your code won't apply, work through the usual reasons before giving up. Check that it hasn't expired, that your order meets any minimum spend, and that your items aren't excluded, since sale pieces often don't qualify. Make sure you haven't already used a one-time code like the welcome offer. A clean copy and paste with no extra spaces fixes a lot of these. If it still fails, the code has likely expired, so move on to the next best one.
You can write a review for your approved transactions.