
Hanna Andersson was founded in 1983 and makes clothing, pajamas, and accessories for kids, adults, and pets. The brand is known for Swedish-inspired designs, organic cotton styles, and matching family pajamas.
For support, call 1-800-222-0544. Customer care is available Monday through Friday from 6 AM to 8 PM PT and Saturday from 7 AM to 3 PM PT. Live chat is also available through the help section on the Hanna Andersson website. You can also use the contact form on the website for help with orders, sizing, shipping, and returns.
Hanna Andersson takes $7.50 out of your refund when you send a return back with their prepaid label. Shipments from Alaska, Hawaii, an FPO/APO address, or a U.S. territory carry a $10 fee instead.
A $12 clearance tee leaves you with about $4.50 back after the fee, which usually isn't worth the trip to the drop-off. A $60 dress, and most full-price returns clear the fee easily.
The fee is per return shipment, not per item, so anything you can pack into one box only costs you $7.50 once. Order multiple styles in the same order so they come back together as a single return.
To start a return:
Go to the Hanna Andersson returns portal and enter your order number and email.
Items need to be unworn, unwashed, and sent back within 60 days of purchase.
Your refund goes to the original payment method, and your bank may take a few business days to post it.
Shopping the brand's resale site, Hanna-Me-Downs, comes with a catch: all sales there are final, and returns are not accepted.
This offer is available to new Hanna Andersson email subscribers only. You must sign up using an email address that has not previously been subscribed to the Hanna Andersson email list. After subscribing, you’ll receive a 20% off coupon code by email. The coupon code is valid for one-time use and cannot be combined or stacked with other promotions, discounts, or offers.
Semi-Annual sale, while supplies last.
How does Hanna Andersson cashback work?
Semi-Annual sale, exclusions apply.
Discounts apply on select Halloween merchandise.
Save up to 30% on select Hanna's Bedtime Stories Pajamas at Hanna Andersson for a limited time. The discount applies to eligible pajama styles only and may vary by collection, size, color, and availability. Certain new arrivals, limited-edition designs, matching accessories, or other excluded merchandise may not qualify unless otherwise stated. This offer is available while promotional pricing lasts and cannot be combined with other promotional codes, discounts, or special offers unless permitted. Additional terms, exclusions, and eligibility requirements may apply.
Sign up for Hanna Andersson text messages to receive an extra 20% off your eligible purchase. The discount is available to new SMS subscribers only and may require verification or confirmation of your subscription. The offer applies to qualifying merchandise and may exclude new arrivals, licensed collections, gift cards, clearance items, or other restricted products unless otherwise stated. This promotion is valid for a limited time and cannot be combined with other promotional codes, discounts, or special offers unless permitted. Standard message and data rates may apply. Additional terms, exclusions, and eligibility requirements may apply.
Enjoy free shipping on orders of $50 or more at Hanna Andersson, exclusively for rewards members. Offer applies to eligible purchases meeting the minimum spend requirement after any discounts are applied. Membership may be required and customers must be logged into a valid rewards account at checkout. Additional exclusions, shipping restrictions, and oversized item fees may apply. Cannot be combined with other promotions or discounts unless stated otherwise on the website.
Hanna Rewards is the brand's free loyalty program, and it pays back up to 8% on what you spend. You earn one point per $1, and every 125 points converts into a $10 reward to use at checkout. Twice a year or more shopping will work in your favor.
Points only count on the merchandise total. Shipping and tax don't earn, and spend rounds down to the nearest dollar ($49.75 order banks 49 points, not 50)
Points expire after 12 months of inactivity, so placing at least one order a year keeps your balance alive. Once-a-year shoppers risk zeroing out before ever hitting the 125-point redemption threshold
Once a $10 reward hits your account, you have three months to use it, and it applies in full $10 chunks.
Free shipping threshold drops from $100 to $50
100 bonus points the moment you join. That's 80% of the way to your first $10 reward before you've spent a dollar
Add the birth month for up to six kids to your account, and each child unlocks a separate birthday gift every year
Members get early access to major sales. Matters most during the January and July clearance events when size-limited pajamas and outerwear sell out fast.
Pro move: Save the reward for a cart larger than $10. Ideally, a higher-ticket item like outerwear or a dress during a sale event. So you're stacking the $10 off on top of a markdown instead of spending it on full-price basics.
Black Friday and Cyber Monday: Up to 50% off everything. This discount applies to new arrivals and current-season pajamas. Sign up for emails or texts ahead of time, so you'll get notified the moment the sale drops
Friends and Family events: Up to 40% off sitewide a few times a year. These land in spring, late summer, and again in early November ahead of Black Friday. The markdown applies across the full site and works alongside Hanna Rewards perks
End-of-season clearance: Markdowns from 50 to 70% off in January and July. Hanna Rewards members get early access. Clearance only covers leftover inventory, so new arrivals, character collabs, and current-season pajamas stay at full price
Post-holiday markdowns: Christmas pajamas drop up to 50% off between December 26 and early January. Valentine's pairs go on clearance in mid-to-late February, and Halloween styles markdown in early November. Buying a year ahead and storing the pieces is the lowest you'll ever pay on themed inventory.
The sale pages: Stay at 50 to 70% off year-round, and the Hanna-Me-Downs Pre-Loved site runs around half off retail or lower on resale items. Promo codes don't apply to either, but both are reliable savings options between the major sale events.
Only one promo code can be applied per order at Hanna Andersson. Codes don't combine with each other, but they do work on top of Hanna Rewards perks and any gift card you're paying with.
On desktop:
Click "My Bag" page, look at the right side under "Order Summary."
Find the field labeled "Add a Promo Code."
Paste your code and click "Apply" to see your new total.
On mobile browsers:
Tap the cart icon at the top right.
Scroll down past your items to find the "Order Summary" section.
Tap the drop-down arrow next to "Add a Promo Code."
Enter your code, hit "Apply," and check out.
Most Hanna Andersson promo codes skip clearance items (the ones priced ending in $0.79), gift cards, and select character collabs. Some codes carry a minimum spend, and welcome codes only work once per email on a first order.
If a code isn't going through, run a quick check. Adding one full-price item to your cart often unlocks the discount on the rest if clearance was the block. If the code still won't apply after that, call Hanna Andersson customer service at 1-800-222-0544 or use their live chat.
You can write a review for your approved transactions.