Lacoste is a French apparel brand founded in 1933, known for the polo shirt and its crocodile logo. It sells clothing, footwear, and accessories for men, women, and children online and in boutiques.
If you need help, reach customer service at 1-800-452-2678, every Monday to Sunday, 9 a.m. to 7 p.m. EST. You can also use the live chat feature or email form from their Contact Hub page.
You've got 30 days from delivery to return unworn items with the hangtags still attached. That's a comfortable window to make sure your purchase is right. Here's how to make the most of it:
Nail your size the first time. Lacoste doesn't offer online exchanges, so a size swap means a full return and a brand-new order. Ordering true-to-size up front saves you the back-and-forth and the cost of paying shipping twice.
Factor in non-refundable shipping. Your original shipping charge won't be refunded when you return, so build that into your decision before you check out.
Buy final-sale items with confidence. Underwear and fragrance can't be returned, so treat those as commit-now purchases and order only what you're sure about.
Access 15% off everything through the app as part of this promotional offer from Petco, featuring pet food, supplies, toys, grooming products and pet care essentials. Enter the coupon code provided during checkout on the app to apply the discount.
Shop up to 50% off sale items at Lacoste, including select apparel, footwear, accessories, and seasonal styles. Offer applies to marked sale products only, and some items or collections may be excluded. This offer may change or end without notice, and all changes are up to Lacoste’s discretion.
Receive 15% off your first order when you subscribe and apply the provided promo code at checkout. Discount applies to eligible full-priced items only and may exclude select styles, limited editions, collaborations, and sale merchandise. Offer is limited to one-time use per customer and cannot be combined with other promotions, discounts, or coupon codes.
Registered members enjoy free shipping on eligible orders with no minimum spend required. Bulk purchases may be excluded, and standard delivery timelines still apply.
This offer may exclude new arrivals, select collections, gift cards, taxes, shipping fees, and previous purchases, and it usually cannot be combined with other promotions unless Lacoste states otherwise. Selection may vary by style, size, color, and stock level, some sale items may be final sale, and all changes are up to Lacoste's discretion.
Save up to 50% on select styles during Lacoste’s End of Season Sale for a limited time, with discount amounts varying by eligible item and current listed prices changing before any promotion is applied. This offer may exclude new arrivals, select collections, gift cards, taxes, shipping fees, and previous purchases, and it usually cannot be combined with other discounts unless Lacoste states otherwise. Selection may vary by size, color, and stock level, some items may be final sale, and all changes are up to Lacoste's discretion.
Save up to 40% on select underwear and lounge styles at Lacoste for a limited time, with discount amounts varying by eligible item and current listed prices changing before any promotion is applied. This offer may exclude new arrivals, gift cards, taxes, shipping fees, and previous purchases, and it usually cannot be combined with other discounts unless Lacoste states otherwise. Selection may vary by size, color, and stock level, and all changes are up to Lacoste's discretion.
Become a Le Club member for free, and get 15% off your second purchase. You'll also get free shipping with no minimum spend and club-only seasonal collections.
You earn 10 points for every $1 spent, and the more you earn, the faster you'll reach a new tier. That said, make sure to log in for every purchase so your points actually count. There are three levels, and each gives you new perks:
L1 (0-999 points): Private sales, exclusive products, and paperless returns in-store
L2 (1000-4999 points): Birthday offer and personal shopping appointments in boutiques
L3 (5000 points+): Free gifts with purchase and a more premium birthday offer
Points don't expire, so you don't have to keep buying just to hold onto your status. There's nothing to lose by joining, since the program is free for anyone. Best of all, the free shipping kicks in on your very first order, instantly saving you the $5.99 standard rate.
The sale section runs up to 50% off and refreshes regularly, so it's the most reliable discount when no promo code is live. Staying flexible on style or color is where the biggest savings tend to land. You can simply browse and choose whichever on-sale items you like. Some core styles have reached the full 50% off, so check back often as stock and markdowns change.
A few things to know before you check out:
Don't bother hunting for a code to stack on sale items. Sale prices are already marked down, so no coupon is needed, and no further discount applies. The sale also can't be combined with any other offer or promotion.
Spot a true sale price by the tag. Marked-down items end in $0.99, which makes it easy to tell a genuine sale price from full-price stock as you browse.
Check that your pick is actually included. A handful of items are excluded from the sale, including personalized polos, so don't assume everything in the catalog is discounted.
Watch your total against the free-shipping line. Because sale prices can drop you under the $75 free-shipping threshold, it's worth keeping an eye on your cart total or logging in as a Le Club member, since members ship free at any order size.
Follow these steps on desktop or mobile web:
Click the bag icon to go to checkout.
Scroll down and click "Apply a promo code" to expand the box.
Enter your code in the "Promo code (Optional)" field.
Click "Apply" and check that the discount appears in your order total before you pay.
Keep in mind that only one promo code works per order, though Le Club perks like free shipping and points still apply on top of a code. Always enter your code before paying and confirm the total drops. If it doesn't, the code likely excludes the item in your cart.
Lacoste runs seasonal sales all year round, so waiting for one is the smart move when your item isn't urgent. Here are some of the offers we've seen in the past:
Up to 50% off select styles. This is the highest discount of the year, including the Semi-Annual Sale, Cyber Monday, Labor Day, and the email-only Secret Shop event.
Up to 40% off select styles. Look for these at the Black Friday Preview and Memorial Day events. Memorial Day tends to bring the best spring pricing, since the 50% sales don't come back around until late fall.
Once a sale is live, the markdown is the discount itself, so there's no code to add, and sale prices can't be combined with other offers. Signing up for emails is also how you catch the Secret Shop event, which isn't promoted publicly.
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