King Arthur Baking is an American baking company founded in 1790. It's based in Vermont, where it runs two baking schools and a café in Norwich. The company sells flour, mixes, tools, and appliances online.
For orders, returns, or account issues, contact customer service at (800) 827-6836 or [email protected]. They're open Monday to Friday from 9 a.m. to 7 p.m. ET, and weekends from 9 a.m. to 5 p.m. ET.
The Baker's Hotline is different. It's only for recipe questions, not orders. Call (855) 371-BAKE or email [email protected]. Hours match customer service, but the line closes on major U.S. holidays.
Free return shipping only applies when an item arrives damaged or stops working. For those cases, reach customer service first by phone, email, or chat before sending anything back.
King Arthur mentions a satisfaction guarantee on its customer service page, but it doesn't spell out the rules for change-of-mind returns. The return window isn't posted, and there's no clear answer on who pays for shipping. Plan to cover return shipping yourself unless customer service tells you otherwise. If you're unsure about an item, ask about return eligibility before you check out.
For an appliance still under the manufacturer's warranty, go straight to the brand. Most manufacturers handle repair or replacement themselves, often with no shipping cost to you.
Take photos of any damage before opening a case. Shoppers on r/KingArthurBaking report faster responses when photos are attached to the first message. Hold onto the original packaging too, in case customer service asks for the item back.
Save $100 on eligible Staub bakeware at King Arthur Baking. Customers should browse the designated collection and purchase a qualifying product through the retailer’s website. This promotion applies to selected bakeware items, with the applicable saving reflected on eligible purchases.
A $150 discount is available on the Staub Pumpkin Dutch Oven at King Arthur Baking. This offer applies to this cast-iron cookware piece, perfect for fall baking and roasting. The discount is applied automatically at checkout on qualifying purchases. This offer may not be combined with other promotions or applied to taxes, shipping charges, or excluded items, and availability is subject to product selection, inventory, and promotional terms. King Arthur Baking may modify or end this promotion at its discretion.
The Zwilling Four Star 8" Bread Knife at King Arthur Baking is available with up to 50% off. This offer applies to the premium German-made knife, designed for clean, precise slicing. The discount is applied automatically at checkout on qualifying purchases. This offer may not be combined with other promotions or applied to taxes, shipping charges, or excluded items, and availability is subject to product selection, inventory, and promotional terms. King Arthur Baking may modify or end this promotion at its discretion.
King Arthur Baking is taking up to 25% off select Emile Henry bread bakers. This offer applies to qualifying bread baker cookware featured in the collection, perfect for home baking enthusiasts. Customers can enjoy the discount automatically applied to qualifying purchases, which may not be combined with other promotions or applied to taxes, shipping charges, or excluded items. Availability is subject to product selection, inventory, and promotional terms, and King Arthur Baking may modify or end this promotion at its discretion.
All appliances at King Arthur Baking will ship for free. Find appliances from top brands such as Ankarsrum, Cuisinart and Breville. Not valid for baking classes and other services. No minimum purchase required. Expiration date is subject to change at any time. We recommend redeeming this offer as soon as possible. Retailer reserves the right to modify or cancel this offer at any time. Expiration date subject to change if the offer is extended.
Recipe bundles at King Arthur Baking are reduced by 10%, pairing ingredients and mixes for specific bakes. Known for flours, baking mixes, and tools, King Arthur applies the discount to qualifying bundles, with pricing shown as marked. No code is needed at checkout.
Save up to 20% on on-demand baking classes from King Arthur Baking, which offers recipes, ingredients, and guided instruction for home bakers. The exact saving varies by class, and the discount applies automatically at checkout, so no code is needed. The offer covers qualifying on-demand classes and access is subject to availability.
Sign up for the King Arthur Baking email list to take 20% off your first order. King Arthur Baking offers flours, baking mixes, tools, and recipes. The discount applies to an initial purchase after registration, with the saving reflected at checkout.
Save up to 30% on select sale items at King Arthur Baking, including eligible baking tools, ingredients, mixes, and more. Discount applies only to qualifying/marked items; savings vary by product. Inventory may be limited and selection can change. Best-before dates on many sale items may be sooner than on regularly stocked products.
Spend more at King Arthur Baking to save more. Take 15% off orders of $75 or more, or 20% off orders of $99 or more, based on merchandise total before tax and shipping. Known for flours, mixes, and tools, King Arthur excludes appliances and accessories, already-discounted products, Thermapen, Zwilling, Staub and Emile Henry bakeware, Gozney, gift cards, and Baking School classes. Valid online only, not combinable with other offers or past purchases.
Take $100 off the Staub Double Burner Griddle at King Arthur Baking, with the saving applied once the item is in your cart. Known for flours, baking mixes, and tools, King Arthur can't sell, transfer, or combine this with other offers, nor apply it to previous or pending purchases. Not redeemable for cash or credit.
Baker's Rewards is King Arthur Baking's free loyalty program. Anyone can join the Basic tier, and members who spend at least $200 a year auto-upgrade to Gold, which is the point where the program starts paying off. Below that mark, points may expire before you collect enough to redeem.
Both tiers earn 1 point per $1 spent, and 100 points turn into a $5 reward. Gold raises the earn rate to 1.25 points per $1, or 1.5 points per $1 once an order hits $150 or more.
A $200 Gold order earns 300 points ($15 in rewards), while the same order at Basic earns 200 points ($10). To hit the higher 1.5x rate, bundle your restocks into a single order over $150.
Gold also comes with three perks Basic doesn't have:
A 100-point welcome bonus on upgrade, double the 50 points Basic members get.
A doubled birthday bonus, 200 points instead of 100.
A once-a-year free standard shipping coupon, issued every January. This coupon is good on orders of $75 or more shipped to the contiguous U.S.
A couple of setup notes apply to either tier. Add your birthday to your profile at least two days before the date so the bonus lands on time. Also check your points expiration on the Rewards Dashboard, since points expire 365 days after your last qualifying purchase.
For shoppers spending $150 to $190 a year, one extra order to clear $200 turns the Basic earn rate into Gold for the rest of the calendar year. Anyone spending under $150 a year is better off staying on Basic and redeeming points within 365 days of their last order so they don't expire.
Apply your promo code on the cart page before moving to checkout. The field looks the same on desktop and mobile browsers. Here's how to do it:
Add your items to the cart.
Open the cart page.
Find the Enter Coupon Code field, located under the Order Summary tab.
Type in your code and click Apply.
Continue to checkout.
A few rules limit how codes work together. Codes can't be combined with other offers, and Baker's Rewards allows only one reward per transaction. So a sitewide percent-off code, a reward redemption, and the Gold free-shipping coupon can't share one order. The workaround is to spread them across separate orders, like using a percent-off code on one and redeeming a reward on the next.
When a code won't apply, check these four things:
It may be new-customer-only. The 20% welcome code works on a first order of $50 or more.
It may have expired. Welcome codes usually run out 30 days after they hit your inbox.
Your cart may have excluded items. Appliances, gift cards, and Baking School classes are often left out, but each promo lists its own.
Your cart may be under the minimum. Each code sets its own spending threshold.
You can write a review for your approved transactions.