
Enterprise is one of the largest car rental companies in the U.S. It offers a pick-up service for non-airport rentals, in which an employee will collect you from your home, office, or repair shop and drive you to the branch at no charge.
For help with a booking or pricing, use the contact options below:
Reservations & Pricing: 1-855-266-9289
Customer Service: 1-855-266-9565
Roadside Assistance (24/7): 1-800-307-6666
Live Chat / Email: via the "Contact Us" page
To lock in the best rates, many customers pick the "Pay Now" option. But watch out for cancellation fees on prepaid bookings.
Here's how it works.
Cancel more than 24 hours before pickup: Full refund minus a $50 fee
Cancel less than 24 hours before pickup: You lose the entire refund
No-show: Enterprise charges a $100 fee
If your travel plans are uncertain, we recommend choosing the "Pay Later" option. While the base rate might be slightly higher, it gives you the flexibility to cancel at any time without penalty, potentially saving you $100 if your trip falls through.
Up to 15% off with 10% off core, 15% off specialties.
Platinum members can earn 20% bonus points plus four free car upgrades, subject to membership rules. Upgrades depend on availability and may be limited by location, vehicle class, or rental length. Cannot be stacked with other promotions unless allowed.
How does Enterprise cashback work?
Hit the road for less on longer trips: enjoy up to 15% off car rentals of 3 days or more at Enterprise. This offer applies to qualifying multi-day rental bookings, perfect for road trips or extended travel. Customers must use the provided code at checkout to receive the discount on qualifying bookings. The offer may not be combined with other promotions or applied to taxes, fees, or excluded items, and availability is subject to vehicle selection, inventory, and promotional terms. Enterprise may modify or end this promotion at its discretion.
Members can receive up to four complimentary car upgrades per year, depending on their membership plan and rental eligibility. Upgrade benefits are subject to vehicle availability at the time of rental and may not apply to all vehicle categories or locations. Membership and upgrade terms may change at Enterprise’s discretion.
Eligible government leisure travelers can receive 5% off base rental rates with Enterprise on qualifying leisure rentals, subject to verification and the applicable government leisure program terms. Discount applies to the base time-and-mileage rate only and excludes taxes, fees, surcharges, refueling, optional products, insurance, tolls, and other add-ons. Offer is valid at participating locations and may require booking with an approved account number, code, or ID at reservation and pickup. Not valid on prior rentals and may not be combined with other offers or discounts unless explicitly allowed. Vehicle availability varies by location and date, and blackout dates or rate restrictions may apply. Enterprise reserves the right to modify or end this program benefit at any time.
Secure up to a 15% discount on your first vehicle rental simply by signing up for the official email newsletter. This introductory promotion is exclusively designed for new users and does not require a minimum basket size to activate the savings. Please understand that all changes are up to Enterprise's discretion, and you cannot stack this perk with other coupons or apply it to e-gift cards. Book your vehicle soon, as this offer is valid for a limited time only while inventory lasts!
Enterprise Plus Gold members can earn 15% bonus points on qualifying rentals. Bonus points apply to base points only, exclude taxes and fees, and cannot be applied to prior rentals.
Enterprise Plus is a points-based rewards program. You get 1 point for every $1 you spend on rentals. We love this program because your points never expire. You just need to rent a car once every 36 months to keep them active. Free rental day prices change based on the car and location. So, moving up the tiers helps you earn points faster.
Here's what you'd earn on a $500 spend at each tier:
Plus (Entry): 500 points
Silver (10% bonus): 550 points
Gold (15% bonus): 575 points
Platinum (20% bonus): 600 points
You only need 6 rentals to reach Silver. That's like getting an extra $50 in free spending credit on a $500 trip.
Enterprise offers lower base rates for weekend rentals starting on Fridays. But here's a secret. The longer you rent, the lower your daily rate drops. Always check the price of adding one more day to a weekend rental. Sometimes, going from 3 days to 4 days unlocks a cheaper weekly rate.
For example, a 3-day weekend special at $60/day comes to $180 total. But a 4-day rental at $40/day comes to just $160 total. By keeping the car one extra day, you save $20! Before booking, our team always suggests changing your drop-off date on the calendar to see if a longer rental gives you a lower daily rate.
Using an Enterprise discount code is a simple process. After you have selected your rental dates and locations, you can apply your savings by following these steps.
On desktop
1. Enter your pickup location and dates
2. Under the "Age" dropdown, find the "Corporate Account Number or Promo Code" field
3. Paste your code and click "Check Availability" to see your discount
On the mobile app
1. Tap "Reserve a Vehicle" and select your location and dates
2. Scroll down to the "Promo Code" section before tapping "Continue"
3. Enter the code to view your savings on the vehicle screen
You don't need to be a frequent traveler to get a discount. Over the past years, we've seen Enterprise send exclusive up to 15% off coupons and flash-sale alerts in our inboxes. These go straight to people who sign up for their "Email Extras" newsletter.
Many of these promo codes only work at non-airport neighborhood branches. But they're still great for weekend errands or local road trips. Just scroll to the bottom of the Enterprise homepage and enter your email. The best part is that you can use a promo code and enter your Enterprise Plus number. That way, you earn points on the discounted rate!
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