BOOST OF THE DAY
Hostinger
Up to 60% Cashback
About Cotton On
Cotton On started in Australia in the late 1980s and has grown into a global name with stores in around 20 countries. Shoppers come back because the prices stay low without the clothes feeling cheap. The basics hold up wash after wash, the fit is easy, and there is always something fresh to rotate into your closet.
Got a question about an order? The US support team is ready on their contact us page for live chat enquiries, or email them at [email protected]. If your question is about the loyalty program, email [email protected] for help with your account and points.
Your guide to Cotton On returns and refunds
Cotton On gives you free returns with no deadline. There's no rush to send anything back. Just mail in your online or return in-store for free, and your refund goes back to your original payment method in about 10 days. The only catch is that you have to return items in the same country where you bought them.
Want your cash faster? Skip the mail and head to a store instead:
Bring the item, your receipt, and the card you paid with
You'll get an instant refund right at the register
Need a different size or color? Exchanges only happen in store, never by mail
Keep the tags on until you're sure, or you could lose your refund. A few things can't come back at all:
Underwear, earrings, and cosmetics
Third-party brands and charity items
Seconds or samples, customized items, and gift cards
Swimwear is fine to return, but only if the hygiene sticker and swing tags are still attached. Pull one off and you're stuck with it. When you're ready, start your return via the return portal.
Shipping fees won't come back, so plan ahead. The delivery charge you paid at checkout is gone once you return an item. The only exception is a faulty product, and even then you'll only get the shipping cost back if you return the whole order and show proof of what you paid.
People who shop here also love these brands:
Top-rated stores we trust and recommend:
.jpg)
13 active offers12 offers added last month
Best Offer
50% OFF
Shop Select Sale Items for Up to 50% Off
Ends in 2 days
Refresh your wardrobe with qualifying styles from Cotton On’s sale collection and enjoy savings of up to 50%. This offer applies to select apparel, accessories, and other featured sale merchandise. Product selection and availability may vary, and applicable exclusions or promotional restrictions may apply.
50% OFF
Kids Sweats BOGO 50% Off
Ends in 17 days
Buy one eligible kids’ sweat item at Cotton On and get a second qualifying item for 50% off. This coupon applies only to items listed in the featured collection, so kids’ sweats outside that selection may not qualify for the promotion. The offer is automatically applied when you click on the coupon, with the 50% discount applied to the lower-priced eligible item when applicable. Product selection, pricing, and availability may vary, and Cotton On may modify or end the promotion at any time.
30% OFF
Shop Men's Jackets at Up to 30% Off
Ends in 16 days
Save up to 30% on select men's jackets at Cotton On for a limited time. Discounts apply to eligible jacket styles only and may vary by collection, size, color, and availability. Certain new arrivals, limited-edition items, clearance merchandise, or other excluded products may not qualify unless otherwise stated. This offer is valid while promotional pricing is available and cannot be combined with other promotional codes, discounts, or special offers unless permitted. Additional terms, exclusions, and eligibility requirements may apply.
20% OFF
Get 20% Off Orders for Students
Ends in 2 days
Students can enjoy 20% off eligible purchases at Cotton On after completing the required student verification through UNiDAYS. This offer applies to qualifying merchandise, subject to applicable exclusions and promotional restrictions. Product selection and availability may vary, and student eligibility must be confirmed before the discount can be used.
BUY 2 FOR $35
Buy 2 Kids Rompers for $35
Ends in 17 days
Restrictions apply.
BUY 2 FOR $25
Kids Essentials Starting at 2 for $25
Ends in 17 days
Restrictions apply.
BUY 2 FOR $50
Two Swim Separates for $50
Ends in 17 days
Restrictions apply.
BUY 2 FOR $30
Two Tops for $30
Ends in 17 days
Restrictions apply.
BUY 2 FOR $25
Kids Essentials at 2 for $25
Ends in 17 days
Restrictions apply.
BUY 2 FOR $50
Men's Tees at 2 for $50 Offer
Ends in 17 days
Restrictions apply.
BUY 2 FOR $50
Two Activewear Pieces for $50
Ends in 17 days
Restrictions apply.
BUY 2 FOR $40
Buy 2 Sleepwear for $40
Ends in 17 days
Selected styles only, while supplies last.
BUY 1 GET 1
Graphics BOGO 50% Off
Ends in 17 days
Buy one eligible graphics item at Cotton On and get a second qualifying item for 50% off. This coupon applies only to products listed in the featured collection, so graphics items outside the collection may not qualify. Click on the coupon to activate the offer, and the discount will be automatically applied to eligible items at checkout. The 50% discount is typically applied to the lower-priced qualifying item. Product selection and availability may vary, and Cotton On may modify or end the promotion at any time.
Frequently asked questions about Cotton On
How Cotton On Perks rewards work
Cotton On Perks is free to join, and the moment you sign up, you get 20% off your first online order. That alone usually beats a one-time promo code, which makes joining worth it before your first order. Your welcome code arrives by email and applies to full-price items only, so spend it on something that isn't already discounted.
After that, you earn points as you shop. Every $1 you spend is one point. Once you hit 50 points you unlock a $5 Payday voucher. The nice part is your points add up across seven brands, including Cotton On, Cotton On Body, Cotton On Kids, Rubi, Typo, Supré, and Factorie. So bouncing between stores still counts toward the same rewards.
A couple rules to keep in mind:
Vouchers expire 45 days after you get them, so plan a $20-plus order before that window closes
You won't earn points on sale items, gift cards, donations, or shipping
Ready to cash in a voucher? Just drop it into the promo box at your bag or checkout. Perks pay off most for shoppers who hit Cotton On more than a couple of times a year, since the points and welcome discount stack up over time.
How to apply a Cotton On promo code
Applying a promo code is quick, and you can use one code per order. Just note that codes usually won't work on sale or clearance prices, so they're best saved for full price items.
On desktop:
Add your items to the cart, then open the "My Bag" page.
Look on the right side of the page for the "Enter code here" box.
"Apply" your code here to lock in your savings.
On mobile:
Add your items to the cart, then open the "My Bag" page.
Scroll down until you see the promo code box, just below the delivery method.
Type or paste your code, then tap "Apply" to unlock your discount.
One thing that trips people up. The $75 free shipping minimum is based on your total after the code comes off. So a discount can quietly drop you back under $75 and cost you the free shipping you thought you had.
The fix is simple. Apply your code first, then look at your new total. If you're just short, adding one more item can get you back over the line and save you the $8 shipping fee.
Ready to express your opinion about the seller?
You can write a review for your approved transactions.