Brooks Brothers has been making clothes since 1818, which makes it the oldest apparel brand in the country. The pieces are made to last, so the prices run high. The good news is that we found several ways to bring those prices down. Our goal is simple. We want you to pay less for the same suit, shirt, or tie.
Need help with an order? Their main phone line is 1-800-274-1815, open Sunday through Saturday, 8 a.m. to 9 p.m. ET. You can also use live chat, found on the lower right of the website during those same hours, or email [email protected]. For points or account questions, use the Rewards line at 1-833-710-4847 instead.
Returns are not free for most shoppers, so know that before you order. Only cardholders get free return shipping. Everyone else should expect a return shipping deduction, so factor that in before ordering several sizes to try at home.
The upside is the window. Brooks Brothers accepts returns within 60 days as long as you have the receipt and the item is unwashed and unworn. That is a slightly longer window than many clothing retailers give, which we appreciate.
Custom orders are the exception. Made on Demand items carry their own flat shipping fee and stricter rules. So read those terms before you personalize anything.
Restrictions apply.
Open a new store credit card and enjoy a 20% reduction on your very first purchase when you use it at checkout. This exclusive financing reward is limited to a one-time use per newly approved account. Please remember that all changes are up to Brooks Brothers's discretion regarding credit approval and terms. The markdown excludes e-gift cards, special collections, collaborations, and already reduced merchandise. This offer cannot be stacked with other ongoing promotions. Standard retailer terms and conditions apply.
Join the official mailing list to receive a unique 10% discount on your next wardrobe update. Simply register a valid email address to have the savings delivered directly to your inbox for use during checkout. Because this is a welcome incentive, all changes are entirely up to Brooks Brothers's discretion. This introductory promotion is limited to a single use per customer and cannot be combined with other sales or coupons. The reward is valid for a limited time only.
My Brooks Brothers members enjoy complimentary standard delivery on every order within the United States, with no minimum purchase needed. This perk applies to eligible items only and is available while supplies last. Membership enrollment and verification are required to claim it. Brooks Brothers reserves the right to modify or cancel this offer at any time.
Get free standard shipping when you spend $200 or more on an eligible online order. The minimum spend must be met with qualifying products in the same order. The free shipping benefit will be applied automatically at checkout, with no promotional code required. Review the order summary before payment to confirm that the shipping charge has been removed.
Labor Day event, exclusions apply.
Limited time offer, exclusions may apply.
Restrictions apply.
The loyalty program is free to join, and you earn points that later turn into discounts. Once you hit 2500 points, you get a $25 reward. Points are worth about one cent each, so you need to spend roughly $500 as a starting Bronze member just to earn that first $25. So even though the program costs nothing to join, the payout is modest.
There are three tiers, and you move up based on how much you spend in a year. Everyone begins at Bronze, which earns 5 points per dollar. Spend $500 in a year, and you reach Silver, which earns 6 points per dollar. Spend $1000, and you reach Gold at 7 points per dollar. The jump from 5 to 7 points sounds nice, but you have to spend a lot to get there. We would not chase a higher tier just for the rate.
Of all the rewards perks, free standard shipping is the one we think actually earns its keep. Anyone can already get free standard shipping by spending $200 or more on a single order. That is not difficult to hit if you are buying a suit or a few bigger pieces. What Gold does is make it easier. Once you reach Gold, every order ships free, no matter how small. That is a nice, repeatable benefit, and it is why we rate it above the points themselves.
Your earned points do not expire, so you can build them up slowly. The deadline is on the reward certificates. Once your points convert into a certificate, you have three months before it expires. Brooks Brothers issues these on the 14th and 28th of each month in $25, $50, $75, and $100 amounts. This timing only favors frequent shoppers. If you buy often, you will have no trouble using the certificate before it expires. For those who shop once or twice a year, the tight window can pressure you to spend on something you do not really want.
We recommend you follow these simple steps:
Add the items you want to your shopping bag.
Go to checkout when you are ready to pay.
Fill out your shipping information and click "Continue to billing."
Scroll down and find the dropdown that says "Use promo code."
Type or paste your code into the box, and click "Apply."
Check that the discount shows in your order total before you proceed to the review page.
Most codes do not stack, as the site usually allows only one per order. So pick the single code that saves you the most. The discounts also do not apply to taxes, shipping, monogramming, or alterations, and they will not work on past purchases.
You can write a review for your approved transactions.