YETI sells premium coolers, drinkware, bags, and outdoor gear, along with apparel, dog bowls, cargo boxes, and camp chairs. Their hard-sided Tundra and Roadie coolers are the brand's best sellers, known for keeping ice for days on end. Shoppers can get help through their live chat or by calling 1-833-225-9384. Their business hours are from 7 a.m. to 7 p.m. on weekdays and from 9 a.m. to 6 p.m. on Saturdays.
YETI offers free returns on unused, non-customized items within 30 days, as long as the item is in its original packaging. Skip customization if you think you may need to return the item later, since personalized gear can't be sent back.
How to start a return:
Head to YETI's Return portal.
Enter your order number and email address.
Select the item(s) you want to return and choose a reason.
Print the free pre-paid UPS label included with your confirmation.
Pack the item in its original packaging and drop it off at any UPS location.
Refunds post within 10 business days after YETI receives the return.
YETI's warranty is free and can save you the cost of replacing a defective item. Coverage varies by product:
5-Year Warranty:
Hard coolers (Tundra, Roadie)
Trailhead camp chairs
Rambler drinkware (tumblers, bottles, mugs, jugs)
3-Year Warranty:
Bags (Camino carryall, Crossroads, Panga, etc.)
Most accessories (MagSlider lids, ice packs, dog bowls)
What's covered: Manufacturing defects from normal use, like a cracked lid hinge, a failing zipper, or a MagSlider that stops sealing.
What's not covered: Scratches, punctures, normal wear, or damage from third-party modifications.
How to file a claim:
Head to YETI's Warranty Information page.
Click "Make A Warranty Claim."
Complete the Warranty Claim Form with your order details and a description of the defect.
Attach clear photos of the damage, this helps if you want a full replacement instead of just a replacement part.
Trustpilot reviewers often praise YETI for fast warranty turnarounds. One wrote, "Yeti truly honors its warranty. When my bottle was having issues the customer service representative was quick to find a solution." But on r/YetiCoolers, some owners say YETI shipped a replacement part (like a gasket) when they expected a full unit. If you want a full replacement, send clear photos of the defect and reference the warranty terms.
YETI takes Klarna and Affirm at checkout. Klarna's "Pay in 4" is interest-free over six weeks. Affirm has a short interest-free option, plus 3, 6, or 12 month plans that may charge 10–36% APR based on your credit. Use this for a planned larger order only if the offer is interest-free and the payment schedule fits your budget. Skip it if paying in full helps you avoid extra fees or impulse spending.
Receive up to $30 off select YETI best sellers, with savings varying by product and reflected in the marked price. Offer applies to eligible merchandise only and excludes taxes, shipping, gift cards, customization, and prior purchases. Selection may change during the promotion and limited quantities may apply. Subject to stock availability.
Sip in style with up to 30% off qualifying YETI Straw Mugs. This offer applies to select participating mug styles included in the seasonal promotion, while product selection, colors, availability, pricing, and applicable exclusions or promotional restrictions may vary.
Teachers can receive 25% off qualifying YETI orders through the eligible educator discount program. This offer applies to qualifying drinkware, coolers, bags, outdoor gear, and accessories for verified teachers. Product selection and availability may vary, and all changes to pricing, eligibility, verification, and offer terms are up to YETI’s discretion.
Discover up to 20% off mugs at YETI, including select drinkware styles and designs. Offer applies to eligible mugs only, and some products or collections may be excluded. This offer may change or end without notice, and all changes are up to YETI’s discretion.
Orders above $50 qualify for free shipping from YETI. Available to all shoppers unless otherwise stated. Valid online only; in-store redemption may vary. Please note that this promotion may exclude gift cards. Offer can be used together with any other coupons.
All orders qualify for free shipping from YETI. Available to all YETI account holders unless otherwise stated. Valid online only; in-store redemption may vary. Please note that this promotion may exclude gift cards. Offer can be used together with any other coupons.
Offer only applies to Venom products and does not apply to Skala Hiking Packs, customization fees, licensed products, or other colors. Because limited quantities are available, this offer is subject to availability. Not valid on previous purchases and may not be combined with other discounts or offers. Offer only available on purchases to be delivered within the United States or purchased in a YETI retail store. The brand reserves the right to change product eligibility, discount and/or prices at any given time without prior notice. YETI has the right to end or modify any offer at any time.
Gear up for your next adventure with YETI’s select seasonal offers, featuring up to 30% off qualifying products. This offer applies to eligible coolers, drinkware, bags, outdoor gear, and accessories included in the promotion. Product selection and availability may vary, and all changes to pricing, eligibility, and offer terms are up to YETI’s discretion.
Enjoy free customization during YETI's Back-to-School Sale on eligible Rambler Drinkware and Barware, Yonder Bottles, Silo Jugs, and Boomer Dog Bowls purchased on YETI.com from August 4 to August 11, 2026. All sales are final, and YETI may end or modify the offer at any time.
YETI Rescues is the brand's outlet for returned and refurbished gear, items that are practically like new but can't be sold as first-quality. Items on this page are discounted up to 50%, which makes it one of the clearest ways to spend less on the brand.
Real savings examples:
Tundra 45 hard cooler: $275 (discounted 15% from $325)
Crossroads 22L carry on backpack: $130 (discounted 35% from $200)
A user on Reddit’s r/YetiCoolers said they purchased three Camino bags through Yeti Rescues over the past year, noting that all arrived in excellent condition and have held up well with regular use. Overall, the community consensus is that Rescues products tend to be more “lightly used” than truly damaged. Some buyers mention that certain items may arrive missing smaller accessories, such as drain plug caps or sliding lids, which can be purchased separately from YETI.
Even with the cost of a replacement part, the savings still come out ahead. For example, a Tundra 45 through Rescues runs about $275 (down from $325 retail), and a replacement drain plug costs $6, bringing your total to $281 and saving you about $44 compared to buying a new one.
The Rambler Buy Back program gives eligible shoppers a $5 discount on orders above $25 after they trade in used Rambler drinkware at a participating location. That is a 20% discount on the minimum qualifying spend. Use this when you need a replacement. Skip it if you are not near a participating location.
How to trade in your gear:
Bring any used Rambler drinkware (maximum 10) to a participating YETI-owned flagship store.
Hand it to a store associate at checkout or the customer service counter.
Receive your $5 coupon (maximum $50) on the spot, redeemable in-store on a purchase of $25 or more.
What qualifies:
Any YETI-branded Rambler drinkware, even if scratched, dented, or no longer functional.
The item must be a genuine YETI product. Third-party or knockoff drinkware isn't accepted.
What doesn't qualify:
Non-Rambler items like coolers, bags, or accessories.
Add eligible items to your cart.
Open your shopping bag and click "Checkout."
Find the "Add Promo Code" field in the order summary.
Paste the code and select "Apply".
Check that the discount appears before you pay.
It's the same on desktop and mobile web. If the code does not work, check the item exclusions, minimum spend, expiration date, and whether the offer is limited to account holders or verified groups. YETI allows only one code per order, compare the dollar value before you choose which code to use.
Signing up for YETI emails unlocks free standard shipping on every order plus a one-time free-customization code worth about $5 on your first personalized Rambler. Subscribers also get early access to new color drops and limited releases, which often sell out within hours.
This is perfect for anyone planning to buy at least ast one YETI item this year. The free shipping alone saves $10 per small order, and the customization code covers the personalization fee.
YETI's ID.me program gives verified members a 20% discount on eligible items. The discount applies automatically in your cart after verification. It can't be stacked with promo codes. That makes ID.me most valuable when shopping hard coolers, which rarely drop past 20% off even during Black Friday. It's also the easiest way to save 20% any day of the year when no sale is running.
Who qualifies:
Active military, veterans, retirees, military spouses, and family members
First responders (police, fire, EMT)
Medical providers and nurses
K–12 and college teachers and school staff
Federal, state, and local government employees
The fine print most articles skip:
Annual cap of $10,000 in discounted purchases per calendar year. Orders over this may be canceled.
Personal use only. Reselling or sharing your account can get you banned.
You may need to re-verify each year.
New releases, seasonal colors, and limited editions are excluded.
U.S. orders only.
How to use it:
Add items to your bag.
Expand "Verify with ID.me" on the cart page.
Log in to your ID.me account.
Eligible items show strike-through pricing right away.
You can write a review for your approved transactions.