
FIGS is a medical apparel brand based in Santa Monica, California. They are known for their scrubs, lab coats, underscrubs, outerwear, footwear, and accessories built around their FIONx performance fabric.
You can reach customer service Monday through Friday, 5 a.m. to 8 p.m. PST:
Phone: 1-888-462-1901
Call or text: 424-500-8209
Send an inquiry through the Contact Us form
Live chat inside the FIGS Help Center
FIGS gives you room to change your mind. You get free US returns for a refund within 30 days, plus a longer 60-day window to exchange or take store credit. Just keep items unworn, unwashed, and tagged to stay eligible, since embroidered and Final Sale pieces can't go back.
Start by getting your size right, since reviewers across r/Figsscrubs and scrubs-review sites note FIGS runs small and fits differently across styles and even colors. For anyone between sizes or used to roomier scrubs, size up, and check the fit notes on each style before ordering. Getting it right up front saves you the cost of reordering and the wait on a return.
When something still doesn't fit, the free return window has you covered. Shoppers in those same communities mention exchanges can take a few weeks, and a size can sell out in the meantime. So when you need it fast, request a refund and reorder rather than waiting on an exchange. Start a return or exchange through the returns portal in the FIGS Help Center.
Get 15% off your first FIGS order when you sign up for email and text messages, then shop eligible items. Fill in the form with your email address and phone number to get the discount. Discount typically applies to first-time customers only and may require account creation and opt-in confirmation. Excludes gift cards and any items marked as ineligible. Offer valid online for U.S. customers only where applicable. One-time use per person or account. Cannot be combined with other promo codes. Terms may change or end without notice.
Get 15% off your first order as part of this promotional offer from FIGS, featuring medical apparel, scrubs, lab coats, footwear and healthcare essentials. Enter the coupon code provided during checkout on the website to apply the discount.
Trade in eligible non FIGS scrubs to earn $25 off your next qualifying FIGS order. Reward details vary by the program terms, and it usually excludes taxes, shipping, gift cards, and prior purchases.
The Women's Sale at FIGS brings up to 30% off, covering its range of comfortable, modern medical apparel. The discount varies by item, with the largest savings on select styles. Pricing is shown as marked, and no code is needed at checkout while stock remains.
Receive free shipping when your FIGS purchase is over $50 in one order, subject to eligible items and shipping options. Minimum threshold must be met after discounts and before taxes and additional fees. Offer is available online for qualifying U.S. shipping addresses, with possible exclusions for remote destinations. Not valid on gift cards or excluded products. Limited time and while shipping promotions are active. Cannot be combined with other shipping offers unless stated.
Refer a friend at FIGS to earn 20% off when your referred customer completes a qualifying order over $100, before taxes, shipping, and other fees, and keeps it beyond 30 days. Known for comfortable, modern medical apparel, FIGS limits eligibility to US residents aged 18 or older, one reward per referred customer. Rewards can't be combined with other offers, sold, transferred, redeemed for cash, or applied to past purchases, and expire 30 days after issue.
Experience 15% off orders as part of this promotional offer from FIGS, featuring medical apparel, scrubs, lab coats, footwear and healthcare essentials. Enter the coupon code provided during checkout on the website to apply the discount.
Claim 15% off everything as part of this promotional offer from FIGS, featuring medical apparel, scrubs, lab coats, footwear and healthcare essentials. Enter the coupon code provided during checkout on the website to apply the discount.
Get 15% off your first FIGS order when you sign up for email and text messages, then shop eligible items. Discount typically applies to first-time customers only and may require account creation and opt-in confirmation. Excludes gift cards and any items marked as ineligible. Offer valid online for U.S. customers only where applicable. One-time use per person or account. Cannot be combined with other promo codes. Terms may change or end without notice.
The FIGS student discount and military discount both take 15% off through ID.me, with no minimum order. There's no threshold to clear, so it applies to any size cart, which is rare among FIGS discounts.
You only need to verify once, then sign in at checkout to reapply your 15% on any future order. That's particularly useful for students restocking a piece or two at a time across years of school and clinicals, since those smaller orders are exactly what minimum-spend codes leave out. Student status lapses each school year, so you'll re-verify every fall. Military verification lasts much longer and works more like a one-time setup.
The 15% applies to eligible full-price items only, not sale, final sale, or collaboration pieces. FIGS allows only one discount per order, so you're choosing between this and any active sale price rather than stacking the two.
Verification happens through a link at checkout, not a code you paste. Select "Student or Military - Save 15%" at checkout and complete the verification process. You can also start from the Student Discount or Military Discount page on the FIGS site before you check out. The discount applies on its own once you're verified, so refresh the page if it doesn't show.
This is the way to go when no bigger sale is running. During events like Black Friday or Nurses Week, FIGS has run 25% off, which beats the 15%, so take the sale those weeks instead.
The FIGS referral program rewards both sides. Refer a new customer, and once they place their first order of $100 or more, they email you a 20% off code for your own $100+ order. Your friend also gets a welcome discount of the same value through your link.
The part most people miss is timing. The reward expires 30 days after it lands in your inbox, so only refer someone when your own order is close. One easy way to do that is to team up with your nursing cohort when you're all about to restock. They count as new customers, and you each come out ahead. Just aim a little above $100 when you build your cart, since the minimum is measured after taxes and shipping come off. The code also won't stack with other promotions or apply to sale and final-sale items.
New shoppers are where peer-shared codes come from. On r/Figsscrubs, nurses often post their referral links during clinical rotations. Use one and you get the first-order welcome discount. Stick to the most recent posts, since older links tend to be deactivated. And when a link won't apply at all, it's usually because you already have a FIGS account, not because the code is stale.
FIGS allows just one promotion per order, so the savings move is picking the single code that takes the most off your cart before checkout. There's no stacking, so check which discount you qualify for first, then apply only that one.
Follow these steps to apply your code:
Add your items to your bag and start checkout.
On desktop, find the "Discount code or gift card" box. On the mobile site or the FIGS iOS app, tap "Show order summary" at the top to open the code field.
Type or paste your code into the box.
Click or tap Apply, and the discount updates your total.
Not every discount is a code you paste, though. The student and military discount applies on its own after you verify at checkout, with nothing to type in, and it works in the iOS app too.
Keep in mind that codes don't work on final sale or embroidered items, and embroidered orders are always final sale. So a cart made up mostly of final-sale pieces may take off less than you expect, or nothing at all.
You can write a review for your approved transactions.