Stio makes outdoor clothing and gear, sold straight to you with no middleman markup. The brand is based in Jackson Hole, Wyoming, and builds jackets, pants, and accessories for skiing, hiking, and everyday mountain life. You'll find options for men, women, and kids, all sold directly at Stio.com.
Got a question about an order, a return, or which jacket fits your trip? Stio's support team is easy to reach. Call 1-800-265-7846, email [email protected], or use live chat on the site. They're available daily from 8 a.m. to 6 p.m.
Stio gives you free returns and exchanges within 30 days of your order date. That takes the risk out of getting sale and clearance gear, since you can send anything back at no cost.
It also makes it easy to order two sizes of the same item, keep the one that works, and return the other. If you just need a different size, choose an exchange instead of a refund. Stio swaps it for free, which beats returning the item and rebuying it later at full price or finding it sold out.
Here's how the process works once you're ready:
Copy your order number from the confirmation email or receipt and open the online return portal.
After you start, drop the package at FedEx within 15 days, or it gets canceled. If that happens, just begin a new one.
Exchanging for a new size? Your replacement ships as soon as you hand the return to FedEx.
Make sure your items meet these conditions:
Clean, unworn, unwashed, and unaltered, with all original tags attached
Swimwear needs its tags and hygienic liner intact
Mail each order back separately, since combining them can delay your refund
Know these exceptions:
All Stio Second Turn items are final sale
Bought something at the store? Return or exchange it in person, because the online portal won't cover in-store purchases
Exchanges, gift exchanges included, can only ship to the same state where you bought the original.
Save 15% on all orders, including jackets, outerwear, shirts, pants, and outdoor apparel. Apply the promo code during checkout to receive the discount. Offer may not be combined with other coupon codes or promotional offers. Discount availability may vary by product.
Get 15% off any order, including outdoor apparel, footwear, outerwear, and accessories. Redeem this offer by entering the promo code at checkout. Cannot be used with any other promotional codes or offers. Some items may not be eligible for this promotion.
Receive 15% off everything, featuring outdoor clothing, jackets, pants, and performance apparel. Apply the code during checkout to enjoy the savings. Not valid in combination with other coupon or discount codes. Exclusions may vary.
Take 15% off sitewide purchases, featuring outdoor clothing, hiking gear, jackets, and accessories. Use the promo code during checkout to redeem this offer. Cannot be combined with other coupon codes or discounts. Certain brands or categories may be excluded.
Enjoy 15% off any qualifying order at Stio. This offer applies to eligible products purchased online through the Stio website. Apply the promotional code at checkout to receive the discount.
Save up to 15% on qualifying Stio purchases with this offer. Shop eligible merchandise online and enter the promotional code during checkout to redeem the savings. No minimum spend is specified.
Refer a friend at Stio to give them $75 off their first order, and earn $75 off your next qualifying order once they buy. Known for mountain-inspired outdoor apparel, Stio requires both orders to total $150 or more before the discount, with the reward emailed within 24 hours. Limit one per household, not valid on sale items, gift cards, Second Turn items, or third-party merchandise. Codes can't be combined with other offers.
This offer is available to all customers and offers up to 30% off select women’s jeans from The Rivet Collection. The discount applies only to marked styles and is valid for a limited time while inventory lasts. Exclusions may include new arrivals, limited-edition items, gift cards, taxes, shipping fees, and prior purchases. The offer cannot be combined with other promo codes, discounts, or special promotions unless otherwise specified. Product availability and pricing are subject to change without notice. Stio reserves the right to modify or discontinue this promotion at any time.
Save up to 40% on select Kids' Second Turn styles from Stio's second-hand collection. Discounts apply to eligible pre-owned apparel only and may vary by style, size, condition, color, and availability. Inventory is limited, and individual Second Turn items may not be restocked once sold out. This limited-time offer cannot be combined with other promotional codes, discounts, or special offers unless otherwise stated. Additional terms, exclusions, and eligibility requirements may apply.
Save up to 60% on select women's Stio Second Turn styles. Discounts apply to eligible pre-owned apparel only and may vary by item, condition, size, color, and availability. As Second Turn products are second-hand, inventory is limited and individual styles may not be restocked once sold out. This offer is valid for a limited time only and cannot be combined with other promotional codes, discounts, or special offers unless otherwise stated. Additional terms, exclusions, and eligibility requirements may apply.
Refer a friend to Stio and they get $75 off their first order. Once their order goes through, you get $75 off your next one. Keep in mind both orders need to reach at least $150 before the discount kicks in, so it pays to plan one bigger order instead of a few small ones.
Use both codes on full-price items you each really want. The discount won't work on sale items, gift cards, Second Turn gear, or third-party brands, so full-price gear is where you get the most out of it. And your friend needs to be a new customer at Stio.
Timing is worth knowing, too. Your reward doesn't show up the moment your friend clicks your link. It arrives by email within 24 hours after their order clears. So if you're both planning to shop a sale, leave a little room for that wait.
One last thing to watch. The offer is limited to one per household. Codes also get blocked if you and your friend share a shipping, billing, or IP address. That means you can't refer your roommate or partner to score both discounts. Save your link for a friend who lives somewhere else.
The process is nearly the same on desktop and mobile, with the code box in a slightly different spot.
On desktop:
Place the items you want into your bag and move on to the checkout page.
Look for the "discount code or gift card" box just above the subtotal on the right side of the page.
Type or paste in one code, then click "Apply."
Watch your total drop with the discount applied.
On mobile:
Drop your picks into the bag and tap the icon to view it.
Continue through to checkout. Here, expand the order summary to reveal the discount textbox.
Enter a single code and tap "Apply" to unlock your new total.
Keep in mind, only one code works per order, and codes won't stack with sale items or other offers. Still having trouble getting your code to apply? Reach Stio customer service by phone or text at 1-800-265-7846, and they can help sort it out.
You can write a review for your approved transactions.