Steep & Cheap Promo Codes in September 2026

Steep & Cheap is a clearance outlet run by Backcountry, based near Salt Lake City, Utah. They sell overstock and past-season outdoor gear at prices well below regular retail. You can find brands like The North Face, Patagonia, Smartwool, Black Diamond, Gorewear, Burton, and Outdoor Research.

For help, the store's product experts are called Gearheads. You can reach them by chat or by phone at 1-435-201-8959. They are available Monday through Friday from 8 a.m. to 8 p.m. MST, and weekends from 8 a.m. to 6 p.m. MST.

Steep & Cheap has two separate guarantees, and both help you avoid losing out if the price drops after you buy.

The first is the Price Match Guarantee. It matches a lower price on the same new item from another US retailer. That store must not be an auction site, and the item has to match in size, color, and model year. If you spot a better price after you have already made your purchase, you have 48 hours to request a refund of the difference.

The second is the Sale Price Guarantee. If your item drops in price within 30 days of your purchase, Steep & Cheap will credit you the difference. However, there is one condition. Your exact size and color must still be in stock when you ask. Since prices here change often, it helps to check your recent orders every week or so during that 30-day window. To claim either guarantee, call or email their customer service.

You have 30 days to return items, and they must be new, unused, and in original condition with tags and packaging. That window is useful for trying on the fit at home, which helps a lot when you are buying boots or a shell that you cannot try on first. Just keep in mind that returning gear is not free.

Start your return here or use the guest returns page if you did not create an account. The prepaid FedEx label costs $8.99, and that fee comes out of your refund. On a cheap item, that fee can eat a big chunk of what you get back. In that case, reselling it or passing it on as a gift might leave you better off than paying to ship it back. Another option is to take your refund as store credit instead, since that $8.99 fee will be waived. But this option is only worth considering if you already plan to buy from them again.

Big items are the trap here since they cost more to send back, and the amount depends on the item. Oversized products like bikes and large bike bags carry a flat $25 return fee that comes out of your refund. True freight items are a separate case. Kayaks, surfboards, SUP boards, cargo boxes, car racks, and indoor bikes have no set return price, and you have to call a Gearhead for a quote before you ship anything back. For comparison, freight returns at other outdoor retailers can run anywhere from $125 to $300. So make sure to double-check your order before you buy to avoid a bigger deduction than you expected on your refund.