Steelcase Promo Codes in September 2026

They don't have a minimum order requirement. Eligible small orders that weigh less than 150 pounds will get free FedEx Ground shipping. This applies to the contiguous US. For orders that weigh more, a standard delivery fee is charged at a rate of 15% of the order subtotal, with a minimum fee of $99.

Once they receive and inspect your return, a refund is typically issued back to your original payment method. Their FAQ pages confirm that this can take within 7 to 10 business days. For “change of mind” returns on most items, they apply either a 25% restocking fee or a flat return fee. Plus, the original shipping charges are non-refundable. This means shoppers should carefully confirm their purchase before ordering to avoid extra costs.

They provide a warranty that covers defects in materials and workmanship under normal use. Coverage applies to key components such as:

• Chair frame

• Mechanisms

• Foam

• Casters

The length of protection also varies by part. The warranty does not cover normal wear and tear, accidents, abuse, or the use of non-Steelcase parts.

They accept returns for items purchased directly from their website within 30 days of receipt. The products, however, must be in new and unused condition with their original packaging. Note that they will not refund shipping and handling fees. A restocking fee of 15% is applied to returns of non-ergonomic chairs.