Rover is one of the top resources for finding trusted pet sitters and dog walkers. Since it launched in 2011, they have made it easy for pet owners to connect with reliable care in their area. We love that you can book overnight boarding, dog walking, drop-in visits, day care, and house sitting through a network of vetted caregivers, all in one place. Wherever you live, they make it simple to find a caregiver with verified reviews who matches your pet’s personality and needs.
For those new to Rover, we recommend contacting their support team, which is available 24/7. Visit their website, head to the Help Center, and click “Contact Us” for assistance whenever you need it. You may need an account to get in touch, so make sure you're logged in first.
The Rover guarantee includes up to $25,000 for vet care on eligible claims, free of charge. Plus, their 24/7 support means you’re never alone. We've compiled some specific details of their coverage for you:
Property damage to the pet owner’s home
Out-of-pocket medical costs for 3rd party injuries
If a pet experiences any issues while under a sitter’s care, Rover covers vet costs beyond $250 for up to 30 days. We hope you never have to worry about this, but just in case, we urge you to familiarize yourself with their guarantee.
Rover requires all booking payments to be made through its secure platform. It protects your credit card and personal information using industry-standard encryption protocols. Paying outside of their app is against its terms of service because it removes the platform’s protections, including secure messaging and coverage under the Rover Guarantee. For this reason, we recommend entering payment details at checkout and applying any promo code before finalizing your booking.
You should never pay a sitter in cash or through external payment apps such as Venmo or Zelle. Off-platform payments void the Rover Guarantee, including access to 24/7 support and potential veterinary reimbursement. For tipping, the charges are handled separately and usually becomes available after the service is completed.
Share your Rover referral link to give friends $20 off their first booking. Earn a $20 credit when they join as a pet parent or $50 when they join as a sitter or walker.
Sign up for emails to take $10 off your first Rover order when you place a qualifying first booking or purchase. Valid for new subscribers only, limited to one per person. Taxes, service fees, tips, gift cards, and prior bookings are excluded. Availability varies by location.
Restrictions apply.
Refer a friend to Rover and earn $20 in credit when the referral qualifies. The credit is available for eligible referrals and may require the referred customer to complete a qualifying booking or other action. Referral eligibility and credit requirements may vary. Offer details, qualifying activities, and referral terms may change at Rover’s discretion.
Refer your friends and family to Rover and you'll both receive $20 in Rover credit when they book an eligible pet sitter through your referral link. No promo code is required—simply share your referral invitation to earn rewards. This offer applies to qualifying bookings only and is subject to the Rover referral program terms.
When you sign up for their newsletter, you'll get $10 off your first order. In our experience, this could equal up to 50% off your total, depending on the price of the service. Also, when we subscribed to their newsletter, they sent us tips on finding the exact sitter for our needs. For example, they once sent an email with a curated list of sitters, based on our specific preferences from previous services.
You can write a review for your approved transactions.