Pair Eyewear makes it easy to switch up your glasses without paying for a brand new pair each time. The company started in 2017 and got its big break on Shark Tank, and its magnetic Top Frame system is still what sets it apart. You buy one base frame, then snap on different magnetic tops whenever you want a new color or style.
Need help with an order or have a question? The support team is easy to reach. You can fill out the online contact form, call 646-389-9692, or send an email to [email protected]. To get answers right away, live chat is open during business hours.
You can send your glasses back for free within 30 days of the day they arrive. Pair puts a prepaid USPS label right in your order, so you pay nothing to mail them back.
Starting a return is quick. Look for your seven-digit order number in your confirmation email. Head to the returns portal, type in that number and your email, and you are set.
A couple of things to know first:
When you return a pair, Pair sends back your money or gives you store credit. It does not do a straight trade. So if the fit or look is not right, just place a new order for the pair you actually want
Framed Finds are Final Sale, so you cannot return or exchange them
Want to avoid the hassle of a return altogether? Try Pair's free Virtual Try-On before you buy. Just point your phone or computer camera at your face and see how each Base Frame looks on you. That way, you can pass on shapes that do not work for you early. It shows style well, but for a true fit, check the frame measurements listed on the page too.
Upgrade your vision and style by taking a generous $30 discount off your total order when you meet the minimum purchase requirement of $200 before taxes and shipping fees are added. This fabulous promotion is valid for a limited time only and cannot be stacked with other ongoing site promotions or previously placed orders. Available for all online shoppers wanting a fresh look. All changes to the order threshold are up to Pair Eyewear's discretion.
Enjoy $20 off your purchase of $100 or more at Pair Eyewear. To redeem this offer, apply this promo code at checkout. Minimum spend requirement must be met in a single transaction before taxes and shipping. Discount applies to eligible merchandise only and excludes gift cards and other restricted items as determined by Pair Eyewear. Limit one redemption per customer. Pair Eyewear reserves the right to amend or cancel this promotion at any time without prior notice.
Receive $20 off when you spend $100 or more in a single order at Pair Eyewear. To redeem, apply this discount code at checkout. Minimum purchase requirement must be met before taxes and shipping fees. Discount applies to eligible items only and excludes gift cards and select products unless otherwise specified. Limit one use per customer. This offer cannot be combined with other promotions or promo codes. Valid for a limited time and while supplies last. Pair Eyewear reserves the right to modify or withdraw this promotion at any time without prior notice.
Customers who spend $200 or more in a single transaction at Pair Eyewear are eligible to receive one free Top. To redeem the offer, apply this promo code at checkout. Minimum spend requirement must be met after discounts and before taxes and shipping fees. Offer applies to eligible products only and excludes gift cards and select items unless otherwise stated. Limit one free Top per qualifying order. This promotion cannot be combined with other discount codes or offers. Valid for a limited time and while supplies last. Pair Eyewear reserves the right to modify or discontinue this offer at any time without prior notice.
Sign up for the Pair Eyewear email list and receive a free top with your order. This offer is available exclusively to new email subscribers and requires the use of a valid email address that has not previously been used to subscribe to the Pair Eyewear newsletter. Existing subscribers or previously used email addresses are not eligible for this offer. Additional terms, exclusions, and purchase requirements may apply. Pair Eyewear reserves the right to modify or end this promotion at any time.
Paireyewear offers 20% off everything featuring customizable eyewear, prescription glasses, sunglasses, frames, magnetic toppers and lens options available through the website. Apply the promo code at checkout to receive the discount on your purchase.
Enjoy 15% off orders, including prescription glasses, sunglasses, frames, and eyewear accessories. Use the code at checkout to redeem this offer. Cannot be used with other coupon offers. Some items may not be eligible for this promotion.
Rewards Members who reach 1,000 points qualify for $100 off a single purchase of $175 or more before taxes and shipping. Applies to eligible merchandise only and cannot be combined with other discounts unless stated.
Standard shipping is free on qualifying online eyeglasses orders sent to an eligible US address. Expedited options or special handling may be excluded. This offer may change without notice; taxes and other fees may still apply.
Enjoy up to 20% off sitewide at Pair Eyewear during the Labor Day sale, including select eyewear, frames, and accessories. Offer applies to eligible purchases only, and some products may be excluded. This offer may change or end without notice, and all changes are up to Pair Eyewear’s discretion.
Unlock $20 off first order for app users as part of this promotional offer from Pair Eyewear, featuring customizable glasses, sunglasses, prescription eyewear and optical accessories. This offer applies to first orders placed through the app and may exclude certain products, sale items, bundles, or promotional collections as determined by the retailer.
Receive 15% off sitewide as part of this promotional offer from Pair Eyewear, featuring customizable eyewear, frames and accessories. Enter the coupon code provided during checkout on the website to apply the discount.
Take $15 off any eligible order at Pair Eyewear, with the discount applying to qualifying frames, accessories, or lens purchases while some items or services may be excluded. Cart minimums may apply depending on current promotion settings, this deal is valid for a limited time only, and all exclusions, pricing changes, or offer updates are up to Pair Eyewear's discretion.
Pair+ membership costs $30 a month, and that fee comes back to you as store credit. Buy a new frame or Top Frame every month or two, and the credit and perks add up in your favor. Order just once or twice a year, and the fee will likely outpace what you get back.
Members get:
15% off every item
Free shipping on all orders
Early access to new drops and sales
No minimum spend to use your points, and no cap on how many you redeem per order
One thing to know at checkout. The 15% member discount won't combine with a promo code. Your cart automatically applies whichever discount is higher, so there's no choosing or missing out on the better deal.
Want to try it risk-free? The first month is free, and nothing is charged until day 30. A smart move is to time a bigger order during that free window, since you'll get 15% off the whole cart and free shipping without paying the fee yet. You can pause or cancel anytime from your account dashboard.
On desktop:
Add your base frame, lenses, and Top Frames to your bag, then move on to the checkout page.
Look for the "Discount Code or Gift Box" box just above the subtotal on the right side of the page.
Type or paste in one code, then click "Apply."
Watch your total drop with the discount applied.
On mobile:
Drop your picks into the bag and continue through to checkout.
Tap the "Order Summary" dropdown at the top to reveal the discount box.
Enter a single code and tap the arrow to unlock your new total.
Keep in mind, only one code works per order, and codes won't stack with sale items or other offers. Holding more than one? Compare them first and use whichever saves you the most.
Still having trouble getting your code to apply? Reach Pair Eyewear customer service by phone at 646-389-9692 or email [email protected], and they can help sort it out.
You can write a review for your approved transactions.