Little Words Project sells beaded word bracelets, charms, and bag accessories through its website and mobile app. Adriana Carrig started the brand in New Jersey in 2013.
For help with an order, email [email protected] or fill out the contact form with your order number and a brief note about the issue. You can also use the chat bubble or call them at +1-908-540-7150 from Monday to Friday, 10 a.m. to 6 p.m.
Exchanges are free at Little Words Project, but returns aren't. The rules also change based on what you bought. You have 30 days from delivery to start either one through the Loop portal.
Swapping a bracelet for a different size or word costs nothing. They cover the shipping both ways, which makes this the cheapest route by far. Asking for a refund instead means a shipping fee gets pulled from the amount sent back to your account, so you won't see the full purchase price return. Charms are a little different. There's no exchange option, only a refund, and the same shipping fee comes out of it.
Custom and engraved pieces are final sale, along with mystery bags, mystery bracelets, and sale items. Anything from a partner retailer like Mall of America has to go back to the original store, not Little Words Project.
A few ways to spend less on the return process:
Measure with their wrist guide (tape measure or paper strip) before ordering. Sizing is the top reason bracelets come back.
For charms, double-check the size and style at checkout to avoid a return-and-reorder cycle.
Get $15 off sitewide at Little Words Project, including bracelets, accessories, and gifts. Apply the promo code at checkout to receive the discount. Some products or collections may be excluded. This offer may change or end without notice, and all changes are up to Little Words Project’s discretion.
Take 10% off any order, featuring bracelets, jewelry, charms, and personalized accessories. Use the coupon code during checkout to redeem this offer. Cannot be used with any other promotional codes or offers. Certain products may be excluded.
Valid for U.S. customers using a Little Words Project discount code to receive free standard shipping on one qualifying order, with free shipping covering the base shipping charge only and excluding taxes, expedited shipping, route protection, and any oversized or special-handling fees. Not valid on prior purchases, and gift cards may be excluded from redemption. Limit one code per order and per customer, non-transferable, and not redeemable for cash or credit. Cannot be combined with other promo codes, referral credits, or promotions, and delivery times vary by location and carrier. Offer may change or end without notice and is void where prohibited.
Get $10 off a Word of the Month subscription from Little Words Project. The saving is applied automatically at checkout, so no code is needed. Little Words Project creates beaded bracelets stamped with meaningful words, and its Word of the Month subscription delivers a new bracelet to your door on a recurring basis to encourage kindness and connection.
The Little Loyalty Club is free to join, and for most shoppers, the only real payoff is the birthday gift. Every year, 150 points (about $15 in store credit) land in your account. Sign up at least 30 days before your birthday, as anything closer pushes the gift to the following year.
Past the birthday gift, the program rewards spending at 1 point (up to 1.5x) per $1. Points cash out at three set levels:
100 points for $10 off
200 points for $20 off
300 points for $30 off
There's also a use-it-or-lose-it rule. Points expire after a full year of account inactivity, so a member who doesn't shop or log in for 12 months loses whatever they've banked. The birthday gift on its own counts as activity each year, which keeps things ticking for casual members.
Connecting bracelets already in your collection adds 10 points each (up to 20 a year). Submitting a receipt, leaving a product review, and following on Instagram or TikTok each add small amounts. Stacked with the birthday gift, a member who never spends anything extra can still cash in on $10 off after a year or two.
The program also runs a three-tier system based on lifetime spend, but only the top tier delivers a clear dollar benefit. Reaching Gold requires $250 in lifetime spend and unlocks 10% off Bead Bar sessions at Little Words Project retail locations. Online-only shoppers don't gain much from that perk, since it only pays off in person.
The promo code field is labeled "Discount code or gift card" and appears on the checkout page across both the website and the mobile app. The flow is the same on both.
Add items to your cart and open the cart page.
Tap or click Checkout to start the checkout flow.
Fill in your contact and shipping details.
Find the "Discount code or gift card" field on the checkout page.
Enter the code exactly as written, including capitalization, then tap or click Apply.
The order total updates with the discount applied. Continue to payment.
A few rules to know before applying a code. They only allow one promo code per order, and the checkout won't combine two percentage discounts on the same order.
When a code won't go through, three things are quick to check. The cart can't contain sale or clearance items when the code applies to full-price products only. The code may have expired or hit a usage limit. Some codes are tied to a specific account, so logging in before checkout can resolve a sudden rejection.
You can write a review for your approved transactions.