Started in 1986, Gymboree creates high-quality clothes for children. Do you have a question? Call them at 1-877-752-2387, they're available weekdays from 9 a.m. to 5 p.m. EST. You can also use the contact form on their website for help.
Gymboree gives you 45 days to return your purchase, and its policy comes with a hidden $7 catch that can be avoided once you know how the rules work. The best option is to return your items in-store since it's completely free.
Mailing a return, on the other hand, triggers a $7 deduction that comes right out of your refund. On a $30 outfit, that is more than 20% of your money gone just to send the package back. The only real reason to mail a return is convenience, and that convenience costs you $7.
There is still a way around the fee for anyone who cannot make it to a store. For any online return under $260, choosing merchandise credit instead of a cash refund waives the deduction entirely. So for shoppers who plan to buy from Gymboree in the future, taking the store credit keeps the full value of the refund intact. Very low-value items can work in your favor as well, since items under $7 aren’t eligible for mail returns but can be returned in-store at no cost.
First-time subscribers unlock 30% off their first order by opting into email and text updates, with no minimum purchase required. Valid for online checkouts only and cannot be layered with other promo codes or applied to e-gift card purchases. We verified in September 2026 that the newsletter and text signup offer is an ongoing promotion for new customers.
Gymboree app shoppers receive complimentary standard shipping on any sitewide order, with the discount automatically applied at checkout once signed in. Free shipping covers contiguous U.S. addresses only; expedited methods and deliveries to Alaska, Hawaii, or U.S. territories may incur additional charges. App download and account login are required for redemption. Cannot be combined with other shipping promotions. Gymboree may revise or remove the perk whenever needed. The offer is valid for a limited time only while supplies hold. We verified in September 2026 that this app offer is an ongoing promotion for all customers.
How does Gymboree cashback work?
Avoid standard delivery fees completely when you assemble an online order that reaches the required $40 minimum spend threshold. This generous shipping promotion is uniquely flexible because it allows you to combine it with other active coupon codes for maximum value. Please note that all changes concerning delivery methods and promotional thresholds are exclusively up to Gymboree's discretion. Expedited shipping options are typically excluded from this offer and it may not apply to previously processed or delivered merchandise.
My Place Rewards gives about 5% back, and the credit card pushes that closer to 10%, which makes loyalty a real savings tool for anyone who shops at Gymboree more than once a year.
The free program earns its keep the more you shop, and the perks add up beyond the points themselves.
- A $5 reward for every $100 spent, which is where the roughly 5% return comes from.
- A birthday discount of up to 25%.
- Bonus-point events that temporarily raise your return and mark the best moment to make a planned buy.
Who should join comes down to how often you buy. If you shop there regularly, sign up before your next order. You can use the signup discount now while also earning points for future savings. The three tiers, Insider, Stylist, and Icon, reward you more as your spending grows, which makes the program stronger the more loyal you are. The card makes sense only for shoppers who buy often and pay in full every month, since interest charges wipe out that 10% return fast.
Our honest recommendation is to time your purchases around the program. Spend each $5 reward before it lapses, plan a buy around your birthday offer, and save bigger orders for bonus-point events. For a one-time small order with a better coupon in hand, skip the sign-up and just use the coupon.
Here's what you need to do to redeem your savings at Gymboree:
Add all desired items to your shopping bag
Click the bag icon in the top right corner
Find the "Rewards & Offers" section
Look for the box labeled "Enter Coupon Code"
Type in or paste your coupon code in the box
Hit the "Apply" button and complete your payment
What to do if the code isn't activating? Check the usual blockers first, including minimum spend, item exclusions, expiration date, and new-customer limits.
Gymboree typically allows only one promo code per order, so a welcome code, referral, or sitewide discount usually will not combine with another code. What does layer on top is your My Place Rewards and a gift card, since rewards act like earned credit and a gift card is a payment method, not a discount.
You can write a review for your approved transactions.