How good is our currently highest available offer?
Comparing today's highest code against our internal data of 7 recent Grupo Xcaret coupons:
15%
Lower than usual
Typical 20%Keep an eye out
About Grupo Xcaret
Since 1990, Grupo Xcaret (formerly known as Experiencias Xcaret) has played a key role in putting Mexico’s Riviera Maya on the map as a must-visit destination for nature, culture, and adventure. What began as a single eco-archaeological park has grown into a collection of immersive parks, water attractions, and guided experiences that celebrate the region’s rich biodiversity and heritage.
Beyond the attractions, Grupo Xcaret also delivers dependable customer support. Guests can easily get assistance through WhatsApp, Messenger, or live chat. For direct inquiries, their support line is available at 1-855-326-0682, operating Monday to Friday from 7 AM to 12 AM, and on weekends from 7 AM to 10 PM (Quintana Roo time).
Cancellation policy overview
Planning flexibility is important, and Grupo Xcaret has a structured cancellation policy to keep bookings clear and consistent. Here’s what you should know:
Cancellations made more than two days before your visit date are eligible for a refund, minus a 10% administrative fee.
Cancellations within two days of the visit date (or no-shows) are non-refundable.
Date changes are allowed but may be subject to a price adjustment depending on availability and current rates.
Packages and Xperience Passports cannot be cancelled or refunded once booked.
Optional activities are also non-refundable, even if the main booking is adjusted or cancelled.
To request a cancellation, you’ll need to email [email protected] with a brief explanation of your reason. Their customer service team typically responds within 48 hours. Any approved refund will be processed back to the original payment method.
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6 active offers2 offers added last month
Best Offer
Verified
10% OFF
10% Off Ferry Tour Bookings
Enjoy 10% off select ferry tour bookings at Grupo Xcaret. Discount applies to eligible ferry experiences only and will be reflected at checkout. Offer is valid for online reservations while supplies last; availability may vary based on travel dates, schedules, and capacity. Additional restrictions or operational changes may apply depending on ferry routes and service conditions. This promotion cannot typically be combined with other discounts, promotions, or coupon codes unless otherwise stated. Grupo Xcaret reserves the right to modify or discontinue this offer at any time without prior notice.
Verified
$115 OFF
Bag $115 Discount On Xcaret Plus with Xel-Há All Inclusive and Xenses Package
Up to 6% Cashback
Up to 6% Cashback
All year round
How does Grupo Xcaret cashback work?
- To be eligible for cashback, you must begin your purchase with an empty shopping cart.
- Cashback cannot be combined with any coupon codes or deals.
- Cashback is earned on the qualifying purchase total after any discounts and before any fees, taxes, order protection, or shipping and handling are applied.
- Cashback is not eligible on the purchase of gift cards.
- Order details will be available in your account within 72 hours of purchase. This is an update to your account information only, separate from when you receive your payment.
- Cashback will be voided on canceled, returned, and/or partially returned purchases.
Verified
$5 OFF
$5 Off Select Xcaret Admissions
Ends in 8 days
Enjoy $5 off select Xcaret admissions, including eligible park tickets and participating attractions. Apply the promo code when purchasing your admission to redeem the savings. Cannot be used with other promotional codes or offers. Some admissions may not qualify for the discount.
Verified
$115 OFF
Get $115 Off Xcaret Plus with Xoximilco and Xenses Package
Enjoy $115 off the Xcaret Plus package with Xoximilco and Xenses at Grupo Xcaret. Discount applies to eligible bundled experiences and will be reflected at checkout. Offer is valid for online bookings only and subject to availability; travel dates, park capacity, and seasonal restrictions may apply. Package inclusions, including Xcaret Plus, Xoximilco, and Xenses, are subject to each park’s operational terms and conditions. This promotion cannot typically be combined with other discounts, promotions, or coupon codes unless otherwise stated. Grupo Xcaret reserves the right to modify or discontinue this offer at any time without prior notice.
Verified
15% OFF
15% Off Parks & Tours
All year round
Receive 15% off parks and tours featuring eligible Xcaret attractions, tours, and park experiences. Apply the promo code when purchasing your tickets to receive the savings. Offer may not be combined with other promotional offers. Certain attractions or tours may be excluded.
Verified
15% OFF
Get 15% Off Sitewide
Ends in 2 days
Enjoy 15% off sitewide at Grupo Xcaret when you book through the app. This offer is available for new app users only and applies to eligible experiences and packages. Discount will be reflected at checkout upon use of a valid promotion code or in-app offer. Offer is valid for online bookings only and subject to availability; travel dates, park capacity, and seasonal restrictions may apply. This promotion cannot typically be combined with other discounts, promotions, or coupon codes unless otherwise stated. Grupo Xcaret reserves the right to modify or discontinue this offer at any time without prior notice.
Missed these coupons?
Our team has found the below offers to no longer be valid
50% OFF
50% Off 2 Days Xel-Ha ExperiencesEnjoy 50% off the 2-Day Xel-Há Experiences package at Xcaret. Customers must use the provided code at checkout to receive the discount while booking through the website. The offer applies only to eligible 2-day Xcaret and Xel-Há experience packages and may not be combined with other promotions. Availability is subject to participating packages, travel dates, booking eligibility, and promotional terms.
50% OFF
50% Off 2 Days Xel-Ha Adrenaline & Nature ExperiencesExperience more adventure for less with 50% off the 2-Day Xel-Há Adrenaline & Nature Experiences package at Xcaret. Customers must use the provided code during checkout to receive the discount while booking through the website. The promotion is valid on eligible Xel-Há and Xplor package bookings only and may not be combined with other offers. Availability is subject to travel dates, package eligibility, capacity, and promotional terms.
20% OFF
20% Off Xel-Ha, Xplor, Xenotes & Xichen AdmissionsEnjoy 20% off admission to Xel-Há, Xplor, Xenotes, and Xichén (Classic & Deluxe) during the Xcaret Summer Sale. Customers must use the provided code at checkout to receive the discount while booking through the website. The offer applies only to eligible park admissions and is valid for qualifying bookings made during the promotional period. Availability is subject to participating experiences, travel dates, booking eligibility, and promotional terms.
Frequently asked questions about Grupo Xcaret
Your shortcut to savings & coupon codes
Want first dibs on the best deals? Signing up for Grupo Xcaret’s newsletter is an easy way to stay in the loop. Just enter your email on their website, and you’ll start receiving the latest discount updates straight to your inbox, including exclusive offers, limited-time deals, and the occasional coupon code to help you save on your next adventure.
It’s a simple step that can lead to meaningful savings, especially if you’re planning ahead. Plus, you’ll be among the first to hear about new experiences, seasonal promotions, and special packages across their parks.
Browse the promotions page for the latest deals
If you’re looking to stretch your budget, the promotions page at Grupo Xcaret is a great place to start. It brings together their latest offers in one spot, including bundle deals, limited-time discounts, and the occasional promo code to help you save more on park entry and experiences.
You might come across offers like free tickets with select purchases, discounts on popular parks and tours, or a promo code for added savings on top of existing deals. It’s also where seasonal highlights appear. Think Black Friday, Cyber Monday, and holiday specials, often paired with an extra promo code for even better value.
Since the page is updated regularly, it’s worth checking back before you book. Some promotions are available to all visitors, while others may apply to specific packages or groups. Pair a current deal with a valid promo code or early booking discount, and you could unlock even more savings for your next visit.
Steps to apply your discount
Start by choosing your preferred activity or park, then select the number of tickets and your desired visit date. If there’s an automatic deal available, the discount will be applied instantly
Once you’re happy with your selection, add it to your cart and review your booking details
Before checking out, take a moment to look for any available discount code on this page. You might be able to unlock extra savings
Proceed to your cart and click on the option that says “I have a discount code” located near the order summary
Enter your discount code in the provided field and click “Apply” to see the updated total with your savings reflected
Double-check that your discount code has been successfully applied, then complete your payment and get ready to enjoy your upcoming adventure.
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