Frances Valentine sells fashion accessories, shoes, and apparel through its website. Need help? Their customer service team is ready to assist through email at [email protected] or by phone at 1-845-478-8107. Support is available weekdays from 9.30 a.m. to 6 p.m.
Frances Valentine offers free returns and exchanges within 30 days of purchase. Once your return is received, refunds take about 10 to 14 days. An exchange also lets you switch to a different size or color without paying to ship twice. Keep in mind that final sale items are not eligible for return or exchange, so factor that in before buying discounted styles.
To keep the return free, the merchandise has to come back in new condition. That means the shoes cannot be worn, washed, or altered, and all tags must stay attached. The original shoebox counts too. It needs to come back in its original condition and inside the original packaging. Returning shoes in a damaged box, or without the box, leads to a restocking fee that reduces your refund. Items that are not in new condition will not be refunded at all.
A few simple habits protect the free return. Open your delivery carefully and avoid taping shipping labels onto the shoebox. Try the shoes on indoors on a clean surface so the soles stay unmarked. Keep the box and tags until you have decided the pair is a keeper.
Discover $50 off orders as part of this promotional offer from Frances Valentine, featuring handbags, shoes, accessories, apparel and fashion essentials. Enter the coupon code provided during checkout on the website to apply the discount. We tested the checkout flow in September 2026 and found the discount appeared only on eligible full-price items.
Get 30% off any order, including handbags, accessories, footwear, and women's apparel. Use the promo code during checkout to redeem this offer. May not be combined with other coupon codes or promotional offers. Some exclusions apply.
Use the promo code at checkout to unlock 20% savings on any purchase at Frances Valentine. The discount applies across handbags, footwear, apparel and accessories available online. This promotion cannot be combined with other discounts and Frances Valentine may modify or end it at its discretion. We tested the checkout flow in September 2026 and found the discount appeared only on eligible full-price items.
Sign up for emails to receive 15% off eligible online purchases. No minimum order is required, and the discount is available for a limited time. We verified in September 2026 that newsletter signup offers is an ongoing promotion for new customers.
Use the promo code at checkout to unlock 15% savings on any purchase at Frances Valentine. The discount applies across handbags, footwear, apparel and accessories available online. This promotion cannot be combined with other discounts and Frances Valentine may modify or end it at its discretion. We tested the checkout flow in September 2026 and found the discount appeared only on eligible full-price items.
Refer friends and they can receive 25% off their first order, while you earn a 25% off code for each successful referral. Referral program rules and account requirements may apply.
Enjoy free shipping on all purchases with no minimum spend needed. This sitewide shipping offer can be combined with other promo codes where allowed.
Elevate your accessories collection with 30% off sitewide as part of this promotional offer from Frances Valentine, featuring handbags, shoes, accessories, apparel and stylish fashion essentials. Enter the coupon code provided at website checkout to apply the discount.
Shop the Frances Valentine Warehouse Sale and save up to 75% on qualifying merchandise. This offer applies to select handbags, shoes, apparel, accessories, and other featured sale styles while supplies last. Product selection and availability may vary, and applicable exclusions or promotional restrictions may apply.
The FVIP rewards program lets you earn points on what you already plan to buy, which turns regular spending into future discounts. Members earn 1 point per $1 spent, up to 3x points per dollar, and 250 points redeem for $10 off.
This program is most useful for repeat shoppers. Points build over time and pay off across several orders, so someone who buys once may save more by using a larger coupon at checkout instead. Before you redeem, compare your points value against any promo code you plan to use, and if rewards cannot be combined with codes, use the bigger discount first and save the points for later.
You can also collect bonus points without spending anything, which speeds up your first reward.
Create an account for 50 points
Sign up for email for 100 points
Sign up for text for 100 points
Follow on social media for 25 points
Write a review for 25 points
Spending moves you through four tiers, and each tier improves your rewards with birthday gifts, early access to new arrivals, and more points to redeem for coupons.
Silver, spend $0 to $499
Gold, spend $500 to $999
Platinum, spend $1,000 and above
Diamond, annual spend above $5,000
Birthday gifts scale with your tier, ranging from $25 off to $100 off. The higher you climb, the more each order works in your favor, so join before you place your next order and start earning from the first purchase.
Copy the promo code from our page.
Add your items to the cart.
Open your cart and continue to checkout.
Enter the code in the "Discount code or gift card" box.
Click "Apply" and confirm the total drops before placing your order.
Frances Valentine usually allows one code per order so codes do not stack on top of each other. If you also have rewards points, you often cannot combine them with a promo code either. When that is the case, compare both discounts and use the larger one. Try the code on full-price items first, since most codes exclude sale and clearance products, and check that your cart meets any minimum order amount before you expect the discount to apply.
If the code will not work at all, run through the common reasons before giving up. The code may be expired, tied to a specific account, or limited to new customers. It may also be blocked by sale-item exclusions or a minimum you have not reached. Fix what you can, such as adding a qualifying item or switching to a full-price product, and if it still fails, fall back on your rewards discount so you do not leave savings behind.
You can write a review for your approved transactions.