
Brooks Running is a Seattle-based company that has focused on running since the 1970s. The brand sells running shoes, walking shoes, sports bras, tops, bottoms, socks, and accessories for runners and walkers of every level.
To narrow your pick by cushion, support, and use case, try the Brooks Running Shoe Finder. It takes about five minutes. The Bra Finder, size charts, and live "Ask a Guru" chat can also help you avoid a return.
For order help, you can call Brooks Running at 1-855-427-6657 (1-855-4-BROOKS) on weekdays from 9 a.m. to 8 p.m. ET. You can also text 206-899-4101, email through the help center, or use live chat during business hours.
Brooks Running allows you 90 days to try gear bought from their official website. You can run in it, sweat in it, and still send it back. Returns are free, with no shipping or restocking fee. Worn shoes are accepted inside the 90-day window. Shoppers on Reddit and Google Reviews often call out the policy as one of the most generous in the running shoe market.
One quick sizing tip can help you skip a return altogether. Brooks Running notes that its shoes tend to run slightly shorter than those of other brands. The team suggests ordering a half size to a full size larger than your casual or dress shoe, with about a thumb's width of space between your longest toe and the front of the shoe.
To start a return, head to the Brooks Running Returns Center and print the free shipping label. If a defect appears outside the 90-day window, the Runner Experience team can review your case for a possible replacement.
Restrictions apply.
How does Brooks Running cashback work?
Members of the Brooks Run Club receive free standard shipping on eligible orders with no minimum purchase required. Shipping benefit applies automatically when logged into a qualifying account at checkout. Valid on standard domestic delivery only and excludes expedited shipping options, oversized shipments, prior purchases, and any items marked as shipping-restricted. Offer availability may vary by location and is subject to change without notice.
Brooks Run Club members can enjoy complimentary express shipping on eligible orders totaling $160 or more. Minimum purchase threshold is calculated after discounts and before taxes or additional fees. Offer applies to qualifying merchandise only and excludes oversized items, previous purchases, and destinations where express delivery is unavailable. Shipping timelines may vary depending on location and carrier availability.
Restrictions apply.
Restrictions apply, while supplies last.
In-stock items only.
The Brooks Run Club is a free loyalty program. Here is what Run Club members get:
Free standard shipping on every order, with no minimum.
Free express shipping on orders of $160 or more.
A 20% welcome discount code right after you sign up.
A birthday gift with purchase during your birthday month.
Access to member-only promotions, games, and early sale windows.
"Strides" reward points when you sync a fitness tracker or Strava, plus entries into monthly sweepstakes for $30 Brooks Running eGift codes.
We think it is worth joining even if you don't plan to shop at Brooks Running more than once. Joining costs nothing, and you get 20% off your first purchase and free shipping.
If you also belong to a separate Brooks Running discount group, such as Community Heroes, those orders do not receive the Run Club free shipping perk. The two programs do not stack in the same order. So, we suggest using whichever offer saves you more on that purchase.
We recommend following these steps to apply a coupon:
Add your shoes or apparel to the bag and head to the cart or checkout page.
Find the code field near the order summary. On mobile, tap to expand the order summary first.
Paste one code and click apply. Watch the total update before trying another offer.
If a code fails, check the fine print. Sale items, final sales, the Lifestyle collection, runDisney styles, and gift cards are usually excluded.
You can write a review for your approved transactions.