Boscov's is a family-owned department store chain that sells everything from home goods to apparel, shoes, and beauty. If you ever need help, their customer service team is ready to assist. You can use the contact form for questions about orders or delivery, or call 1-800-284-8155. Their hours are Monday through Saturday, 9 a.m. to 8 p.m., and Sunday, 10 a.m. to 7 p.m. EST.
Boscov's gives you 90 days from your purchase date to replace or exchange an item or get a refund. Even though the policy is generous on time, you won't get a free return label unless the item came damaged or wrong. Bringing it to a store is the move if you want to avoid paying anything. Here is what else we learned from the policy:
Items must come back in their original condition, with the packing slip and merchandise tags.
Refunds go back to your original form of payment. If the item was a gift charged to someone else's card, you get a Merchandise Credit Card instead.
Mattresses and box springs are not returnable, but they are covered by the manufacturer's warranty.
Mattresses get a 60-Day Comfort Guarantee. If you are unhappy after sleeping on it for 30 days, call their team by day 60 for a one-time exchange toward a mattress of equal or greater value.
Nectar beds can be returned if unopened within 7 days, and patio furniture only has a 30-day window.
In conclusion, the policy is shopper-friendly for clothing and everyday goods. But for bigger items like mattresses and furniture, check every detail before you buy. The exceptions and fees can surprise you.
New customers who subscribe to Boscov's email newsletter and text alert can receive 10% off their first qualifying order. The welcome savings apply to eligible merchandise after signup and may require use of the offer provided to the new subscriber. Exclusions may include gift cards, previous purchases, taxes, shipping charges, and select brands or departments that do not participate in promotional discounts. Offer is limited to one first-order redemption per eligible customer and cannot be combined with certain other promotions. Additional restrictions may apply.
Explore new-season fashion at Boscov’s with up to 67% off qualifying women’s new arrivals. This offer applies to select dresses, tops, pants, jackets, shoes, and accessories featured in the promotion. Product selection and availability may vary, and applicable exclusions or promotional restrictions may apply.
Get free standard shipping on qualifying Boscov's orders over $59 with no promotional code required. The purchase threshold must be met in a single transaction after applicable discounts and before taxes and shipping charges. Eligible merchandise must qualify for the retailer's standard shipping program, while oversized items, special-order products, expedited delivery, and certain destinations may incur additional charges. Gift cards, previous purchases, and excluded merchandise may not count toward the minimum. Shipping terms and eligibility are subject to change.
Qualify for up to 15% off eligible Boscov’s orders as a military member. This offer applies to qualifying purchases after meeting applicable military verification requirements, subject to product exclusions and promotional restrictions. Discount eligibility, participating merchandise, and offer terms may vary.
Discounts applied in-cart, not combinable with other offers.
Limited stock available.
Discounts applied in-cart, cannot be combined with other offers.
With our coupons, it is easy to save on household essentials, apparel, and more. Here is how we apply one at checkout:
Shop online and add your items to the bag.
Click the shopping bag icon, then choose "View Bag & Checkout."
Find the "Coupons & Offers" section above the subtotal.
Click it, then paste your code into the box and apply.
Boscov's rarely lets you stack multiple codes on the same order. Most offers say they cannot be combined. So if you are holding two codes, test both and keep the one that saves more. The good news is that a single code usually works on sale items, so you can often pair it with already-marked-down prices.
You can write a review for your approved transactions.