Viator Promo Codes + Cashback
Browse our team's hand-picked selection of offers for September 2026



I'm Tyesha, your Coupons.com editor, and I research and work directly with the Viator team to find the latest info on the best ways to save on the experiences on their platform. A surefire way to save on an experience you’re about to book is to download the app. During a recent test I ran, I downloaded the app and started searching for activities in different cities and almost immediately got a popup notification about an app-exclusive coupon for 15% off my next experience.
Viator is a platform for finding travel experiences, like tours, tastings, and day trips. You can browse through experiences for your next vacation in any continent, country, or city.
For questions, booking changes, or questions, contact their customer service. They offer 24/7 support via phone at 1-888-651-9785 or by email at [email protected].
Every booking you make on Viator is backed by their Lowest Price Guarantee. Let's say you booked a Chicago river tour for $100 and found the same cruise on the same date for $75 on a different website, or the price dropped on Viator. You can submit a claim and get $25 back without having to rebook your tour or deal with cancellation fees.
Your window for filing your claim starts from the time of your booking up to 48 hours after your trip starts.
To be eligible for a refund, you must meet these requirements:
Your original booking was purchased directly on Viator’s platform.
Your experience costs at least $20 (or currency equivalent).
The new, cheaper experience is for the same date and uses the same currency as your original booking.
The lower price must be a retail or prepaid rate available to the general public (not a special group rate or exclusive discount).
If your booking meets all these conditions, follow these steps to file your claim:
Gather your Viator Booking Number (or Itinerary Reference Number) and proof of the lower price
Email [email protected] with the documents, your name, and your home address
Wait for Viator to review your information and contact you
For approved claims, you’ll receive a refund for the difference between the prices within 48 hours. Viator doesn’t clarify whether your refund is returned to your original payment method or a site credit.
Each experience on Viator has its own specific cancellation policy.
On desktop, you can view your experience's cancellation policy by scrolling past the Overview and Itinerary sections. It’s situated between Additional Info and Traveler Photos. It’ll look like a short summary, but you can click “Show More” to get the full details.
In the app, scroll down past the Overview, photos, and reviews to find the Cancellation Policy section, then click “Read More” to get all the details.
The main policy types you'll encounter can be classified four ways:
Free Cancellation: You can cancel your reservation up to 24 hours before your scheduled activity and receive a full refund.
Non-Refundable: Your booking won’t be refunded under any circumstances. Double-check your bookings that fall under this category, as changes or cancellations won't be compensated.
Moderate Cancellation: You can cancel your reservation up to 4 days in advance for a full refund. However, cancellations within 3 days of your activity date are non-refundable.
Strict Cancellation: You can only get a full refund when you cancel 7 or more days before the activity. You will receive a 50% refund for cancellations within 3 to 6 days. Cancellations made less than 3 days in advance will not be refunded.
The cancel option will not appear for non-refundable bookings since they cannot be canceled or changed. When your travel plans aren't set in stone, look for experiences with free cancellation policies to protect your money.
Follow these steps:
Go to your profile
Click “Bookings”
Select "Cancel for free by..."
Follow the instructions
Receive a confirmation email with refund details
Your refund request will process within 48 hours. Once you're approved, it will take five to seven business days for it to appear on your statement, depending on your financial institution.
Find Barcelona tours and excursions discounted by 5% to 33%. Examples include tours of Sagrada Familia, the Gothic Quarter, Gaudi highlights, and monasteries. Other excursions include food, tours, dance lessons, hikes, and walking tours. For example, we saw a Barcelona dance lesson for 5% off $65, a food tour that was 16% off $64, and a social event experience that was 33% off $24. Price as marked; to redeem, select date, and number of travelers, then book online. Expiration dates vary by tour. Standard Viator terms and conditions apply. We last verified these offer details on September 3rd, 2026.
Save 10% on this small-group Zion National Park highlights tour that leaves from Las Vegas. Regular-priced tickets cost $148, now discounted to $133.20. Price as marked; to redeem, select date, number of travels, then book online. Offer expires September 13th, 2026. Standard Viator terms and conditions apply.
How does Viator cashback work?
Find Barcelona tours and excursions discounted by 10% to 20%. Experiences include Segway tours, e-bike tours, walking tours, and cooking classes. For example, we saw a lakefront and museum campus Segway tour that was 10% off $70, a Chicago pier fireworks Segway tour that was 15% off $80, and pasta making classes that were 20% off $75. Price as marked; to redeem, select date, and number of travelers, then book online. Expiration dates vary by tour. Standard Viator terms and conditions apply. We last verified these offer details on September 3rd, 2026.
Enjoy 15% off a tour of Chichen Itza, Cenote, and Valladolid in Cancun, Mexico. Discount only applies to "Hotel Pick Up" option and "Meeting Point" option. The "Meeting Point" option's regular price is $49 for adults, and with this discount it comes down to $41.65. There are also discounted rates for kids with 25% off tickets for children ages 4 to 11, and infants are 100% free. 15% discount is already applied; no code necessary. Book by September 5th, 2026. Standard Viator terms and conditions apply. Offer details last reviewed on August 25th, 2026.
Save 15% on a food tour in Aix-en-Provence. Adult tickets are regularly priced at $70.11, and with the 15% discount, you save $10.52, spending only $59.59 per person. Discounted rates for kids with children up to 12 receiving 11% off and youth from 13 to 17 receiving 5% off. 15% discount automatically applied at checkout, no code necessary. Gratuities, transportation to and from meeting point, and personal expenses, not included. Must book by September 10th, 2026 and travel between August 15th and September 11th, 2026. Standard Viator terms and conditions apply. Offer details last reviewed on August 25th, 2026.
These Chicago Segway tours cover the Chicago lakefront and museum campus. Regularly priced at $70 per person, they have been discounted 10% to $63 per person. Price as marked; to redeem, select date, number of travels, then book online. Offer expires September 17th, 2026. Standard Viator terms and conditions apply.
Save 15% on this Emerald Cave and Black Canyon kayak tour. Offer valid through August 31, 2026. This 3-hour small-group tour includes a guided kayak tour to Emerald Cave, all necessary kayak equipment, a professional guide, hotel pickup and drop-off from select Las Vegas Strip hotels, National Park fees, snacks, bottled water, and gratuities. Confirmation is received within 48 hours of booking. Maximum of 12 travelers per tour. Requires some athletic ability but good for all skill levels. Not wheelchair accessible. Operates in all weather conditions. Swimsuits, layers, and closed-toe water shoes are strongly advised. Personal gear such as dry bags and water shoes is not included and may be available for purchase before the tour. You can cancel up to 24 hours in advance of the experience for a full refund. Viator reserves the right to withdraw this offer without prior notice. Standard Viator terms and conditions apply.
Save 10% on this full-day small group tour of the Blue Mountains from Sydney. Valid until August 28. The tour runs approximately 10 hours and includes Scenic World rides (Skyway, Cableway, Railway, and a rainforest walk), Sydney Zoo entry, national park fees, a professional local guide and driver, and a ferry back to Circular Quay, where the tour concludes around 5pm. Offered in English. Pickup is from three meeting points only (Darling Harbour, Circular Quay, and Pitt Street); no hotel pickup or drop-off. Discounted rates available for children, who must be accompanied by an adult. Lunch is at your own expense. Not wheelchair accessible; wheelchairs, walkers, prams, and luggage are not permitted. Maximum 20 travelers. Peak period pricing applies December 26 to January 6. Free cancellation up to 24 hours before the start time. Reserve now and pay later available. Standard Viator terms and conditions apply.

Download the app before you book your next experience to get app-exclusive coupon codes. On a recent visit to the app in June 2026, we were researching deals on experiences in Chicago and got a popup for an in-app-only coupon code for a 15% discount on our next experience.
The popup showed the discount, the terms, and a button labeled “Explore Experiences.” After clicking the button, we could see which experiences were eligible for the discount. We tested whether the code worked on the website, and entering it on the site returned an error message, while in the app it worked perfectly.
To get the Viator app, download it for free from the App Store or Google Play Store.
Viator Rewards is useful to keep track of if you’re a repeat Viator user. You are automatically enrolled once you create a free Viator account and sign in. As a Rewards program member, you'll earn money back on your travel bookings. Book an experience through Viator, and 24 hours after it starts, you'll receive a site credit in your account to use toward your next one.
Not every experience is eligible for earning rewards. Here are some exclusions:
Experiences booked through a travel agent, partner site, or affiliate site or link
Bookings made in a different currency than your existing rewards balance
Bookings made using a promo code at checkout
When earning rewards, it’s important to know:
You only earn rewards when you book directly through Viator’s website or app.
You’ll see how much you’ll earn in rewards during the booking process before you confirm.
Rewards are tied to your booking date, not your travel date. So, you can book a trip for next year using rewards that expire this month.
Rewards expire 180 days after becoming available.
When redeeming rewards, you should know:
Your available rewards automatically apply at checkout. However, you can choose not to use them by switching them off.
You can never pay 100% of a booking with rewards. There has to be a minimum remaining payment amount of at least $1 after rewards.
You can't redeem rewards and use a promo code at the same time.
Since you can’t combine rewards with a promo code, you should compare the promo code savings versus your available rewards balance before booking.
For example, if you have a $5 reward balance and a 15% off promo code, a $100 tour would result in $95 using your rewards, but only $85 using the promo code, making the promo code the better option. On the other hand, with a $30 rewards balance, using that would save you more than the $15 you’d save with the promo code on the same tour.

Many experiences give discounted rates for children. Based on the bookings we’ve seen in 2026, these discounts typically range from 10% to 65% off adult prices.
You won’t find these discounts on every tour or activity:
On desktop, if they’re available, you’ll see a green "Discounted rates for children" tag placed directly under the price at the top of the experience’s page. Click it, and a pop-up will show you what discounts the operator is offering for different age brackets.
In the app, there is no way to see that rates are discounted until you’re adding travelers to your booking and can plainly see the price difference between adding adults and children.

There isn’t a sitewide policy for children's prices, so every operator approaches it on their own terms. Age categories and cutoffs will vary by experience. Some tours classify 13-15-year-olds as either children or adults depending on the operator.
As of 2026, we’ve seen these age breakdowns most often:
Infants (ages 0-2) often tour for free
Children (ages 3-15) receive percentage discounts
Adult rates typically begin around ages 13-16
For example, when we looked at some bus tours, children aged 3-12 received up to 65% off, while some museum tours gave 25% off for ages 5-15. A Chicago architecture river cruise offered discounted rates for children, where travelers aged 13 and up were charged adult rates, ages 3-12 were charged the child rate of 48% off, and infants aged two and under could attend for free.
Using a Viator promo code is a little different between the app and the website.
On desktop, you can follow these steps.
Choose the experience you want to book.
Select the date and number of travelers.
Pick your time slot, then click “Book Now.”
On the Checkout page, locate your booking summary on the right.
Beneath your summary, you will see a button labeled "Enter Promo Code".
Click the button to open the text box.
Paste your promo code into the box.
Click the "Apply" button.
In the app, follow these steps:
Choose the experience you want to book.
Tap “Check Availability.”
On the next screen, select your date, add the number of travelers, and choose a time slot.
Once you’re done, tap “Select” to go to the Checkout page.
Beneath your booking details, find the "Enter Promo Code" button.
Tap it to reveal the text box.
Enter your promo code and tap “Apply.”
If the promo code successfully applies, you’ll see a note for how much money you saved. If it doesn’t work, you’ll get a red error message stating that your promo code may be expired or invalid.
Viator does not permit stacking multiple coupons on a single purchase. However, they do allow you to use a coupon on experiences with discounted rates.
You can write a review for your approved transactions.