Tony Bianco is an Australian footwear and accessories brand founded in 1973. The label designs women's shoes, boots, heels, sandals, and handbags. They ship to the United States through their dedicated US storefront.
For order help, returns, or product questions, email [email protected]. This is the most practical option, since their support team is based in Australia and email lets you send your request outside their business hours without waiting on hold. You can also call +61-3-9069-5308, Monday–Friday, 9 a.m.–5 p.m. AEST. Keep the time difference in mind when planning your call.
Returns are accepted within 30 days of delivery, but your refund options depend entirely on whether you bought your item at full price or on sale. Understanding the rules before you buy is the key to avoiding surprises.
Refund option by item type:
Full-priced items: Eligible for a full refund or exchange. Must be unworn and in original packaging.
Sale items: Eligible for store credit or an exchange only. No cash refunds are offered.
Final Sale & made-to-order items: Cannot be returned or exchanged unless the item is faulty.
All returns must be initiated through the online Returns Center on their website. Tony Bianco provides a prepaid return label, but a $10 fee will be deducted from your refund to cover the shipping cost. For shoppers with an affordable carrier near them, ship it yourself. This way, you will get the full refund amount.
We recommend that shoppers start their return as soon as possible. Based on customer reviews on sites like Trustpilot, some shoppers report delays in communication from customer service. To avoid any issues with the return deadline, initiate it as soon as you decide to send it back, rather than waiting until the last minute.
Restrictions apply, online only.
Save up to $70 on select “Last Pairs” styles at Tony Bianco. Discount applies only to eligible, marked items; savings vary by product. Inventory is limited (last sizes/low stock) and items may sell out quickly; some styles may not be restocked once gone.
Save up to $50 on select Tony Bianco ballet flats. Discount applies only to eligible, marked styles; savings vary by item. Inventory may be limited and availability can change by size/color. Excludes taxes, shipping, gift cards, and prior purchases.
Up to 70% off on select styles.
Up to 60% off select styles, online only.
Elevate your footwear collection with up to 40% off qualifying heels from Tony Bianco’s sale selection. This offer applies to participating heel styles featured in the promotion, while product selection, sizes, availability, pricing, and applicable exclusions or promotional restrictions may vary.
Save up to 35% on select Tony Bianco mules. Discount applies only to eligible, marked styles; savings vary by item. Sizes/colors and inventory may be limited and subject to availability. Excludes taxes, shipping, gift cards, and prior purchases.
Step out in style with up to 30% off sale items at Tony Bianco, the Australian footwear label known for luxe leather heels, boots, and sandals with an effortlessly chic edge. The discount applies directly to eligible sale styles through the Tony Bianco website, with savings automatically reflected at checkout. The offer cannot be combined with other promotions and excludes taxes and shipping fees. Tony Bianco reserves the right to modify or discontinue this promotion at any time.
Restrictions apply.
Create a Tony Bianco account and opt into the TB Insider program to claim $20 off. Valid only on orders with a minimum spend of $150. This one-time welcome offer typically cannot be combined with other discount codes or used on Final Sale items.
Restrictions apply.
Restrictions apply.
Reach a $150 order total and free ground shipping applies automatically in your cart, with taxes and fees excluded. Open to both new and returning shoppers and may pair with eligible discount codes. Tony Bianco can modify or cancel this offer anytime.
Once your cart reaches $350, free express shipping is applied automatically, excluding taxes and fees. The deal is available to new and existing customers and may work alongside eligible discount codes. The retailer may adjust or end this offer without notice.
Save $90 on the Tony Bianco Flex Black Suede Boot (eligible item/SKU as marked). Discount applies only to the specified product and is subject to availability (sizes may be limited). Excludes taxes, shipping, gift cards, and prior purchases.
Save $100 on the Tony Bianco Zuri Espresso Suede Boot (eligible item/SKU as marked). Discount applies only to the specified product and is subject to availability; sizes may be limited. Discount amount and promotional pricing may change without notice. Excludes taxes, shipping, gift cards, and prior purchases.
Step into Tony Bianco’s flats sale with up to 30% off qualifying styles. This offer applies to select flats, ballet shoes, loafers, and slip-on footwear featured in the sale collection. Product selection and availability may vary, and all changes to pricing, eligibility, and offer terms are up to Tony Bianco’s discretion.
The program is Tony Bianco's free loyalty tier system, with rewards that scale based on how much you spend in a calendar year. There are four tiers, each giving progressively larger rewards plus added perks like free shipping and full-price discounts.
For shoppers who only plan to make one purchase, make sure to sign up. The $20 welcome reward and $10 birthday reward are good values. However, reaching the $1200 Concierge threshold on your own usually means buying six to eight pairs of shoes in a single year, which is a lot for most shoppers. We don't recommend overbuying just to qualify. Instead, we recommend using your account to shop for your friends or family members.
You can write a review for your approved transactions.