Skechers is a prominent footwear company that has grown to become the third-largest footwear brand in the country. For any questions about your shoes, orders, or anything else, the FAQ section is a great place to start. You can also reach out to them through their live chat or send an email using their contact form. Or, call them directly at 1-800-746-3411 during weekdays from 6 a.m. to 7 p.m. PT or on Saturdays from 7 a.m. to 4 p.m. PT.
Skechers gives guest orders 45 days to return, and Skechers Plus members get 90 days. Return postage is covered, so sending something back does not cut into the money you already spent. Many retailers charge for return shipping, so this keeps more of your refund intact.
An online return is especially convenient if you ordered online, bought multiple sizes to compare, or do not live near a store. As long as you return the item within the applicable window, there is no return postage cost.
An in-store return is the better choice when you want your money back fast and skip the shipping wait. Dropping items off in person removes mailing delays and confirms the return on the spot. It also works well when you plan to buy something new on the same trip.
Keep items unworn and in original packaging, act inside your time period, and pick the return method that fits the situation. That protects both your refund and the discount that made the purchase worth it.
Join the Skechers email and text list and receive 20% off your next purchase. After completing your subscription, a unique promo code will be sent to your inbox for use at checkout. The discount applies to full-price items order only and may exclude selected products, gift cards, or other restricted items. This offer cannot be combined with other coupons, discounts, or promotional offers. Skechers reserves the right to modify or end this promotion at any time. We verified in October 2026 that the text and newsletter signup offer is an ongoing promotion.
Online only, exclusions apply.
Online only, exclusions apply.
Join Skechers Plus as a new member and receive $5 off your first eligible purchase. This welcome offer is available exclusively to first-time Skechers Plus members and may require account registration before checkout. The discount is valid on qualifying merchandise only and may exclude gift cards, select collections, prior purchases, and other restricted items. The offer is available for a limited time and cannot be redeemed with other promotional codes or discounts unless otherwise stated. Additional terms and membership conditions may apply.
Skechers Plus members receive free standard shipping on eligible orders when signed in. Excludes expedited delivery, oversized shipments, or select destinations. Enrollment may be required. Cannot be combined with other shipping promotions unless stated.
Limited time offer. Valid on online orders only.
Valid online only. Must be logged into a Skechers Plus account to qualify. Discount is automatically applied at cart. Offer excludes sale styles, website premieres, select accessories, prior purchases, test styles, gift cards, and applicable taxes. Additional exclusions may apply. Not redeemable for cash. Valid in the U.S. only. Skechers reserves the right to modify or cancel this promotion at any time without notice.
Restrictions apply.
Add your desired shoes and apparel to your cart
Then click on your shopping bag to begin checkout
Find the "Promo Code/Gift Card Code" box above your order summary
Paste your coupon and click "Apply" to enjoy your savings.
When it comes to stacking codes, you can only use one per order. There may be times when you can stack coupons with sitewide sales. But, for the most part, you can only use one.
If a code never works, start by checking the simple reasons. Confirm it has not expired. Make sure your cart meets the minimum spend. Check that your items are not excluded. If nothing works, the code is likely dead or not meant for your order.
Sign up for the free Skechers Plus rewards program to get all sorts of perks, including exclusive Skechers coupon codes. Members earn 10 points for every $1 spent, and signing up adds 1000 points right away, which works out to an instant $5 reward.
Frequent shoppers, families buying several pairs a year, and anyone who replaces shoes regularly can get more value from the program. Each purchase earns points toward future rewards, so the more often you shop, the more you can save. For a one-time order, though, a welcome code will usually offer better savings.
The best value comes from stacking rewards with other discounts. If you can earn points while using a promo code or buying an item on sale, you get savings now and rewards for later. Check the terms before checkout to make sure rewards can be combined with other offers.
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