Primally Pure sells skincare and personal care products, with a focus on tallow-based and natural-ingredient formulas. This includes face oils, body care, deodorants, and natural fragrances.
For help, you can reach them through their live chat tool during business hours (PST). You can also email them at [email protected] or check their FAQ page.
To start, head to their self-service returns portal on the website. Returns come with a full refund and free return shipping. For orders older than 60 days, you'll need to reach out to customer support, since those require manual review.
This policy is useful because real customer experiences with the brand are mixed. On Reddit, some shoppers say they love products like the natural deodorant for not causing breakouts and smelling great. Others have used the skincare for a couple of years and started off loving it, only to find their skin didn't see real long-term changes despite the high price. Since reactions can vary, this window gives you time to test whether a product works for you before committing.
For exchanges, the process has a few extra steps. In the returns portal, select "Return Item", choose your reason, continue with the return, then click "Shop Now." Be sure to select "Checkout without protection" for the store credit to apply correctly toward your new item.
Enjoy 15% off qualifying orders at Primally Pure. This offer applies to eligible products purchased through the Primally Pure website. Apply the promotional code at checkout to receive the discount.
Limited time offer, exclusions may apply.
Avail $10 off sitewide at Primally Pure, covering clean beauty products such as skincare serums, bath essentials and body care items. Add the promo code at checkout to apply the discount. This promotion is valid for online purchases and is reflected instantly in the order total. Verified as working on August 2026.
Save 10% at Primally Pure on deodorant, body butters, body wash, body oils and more. Customers must use the provided code at checkout to receive the discount while shopping through the website. The offer applies to qualifying sitewide purchases only and may not be combined with other promotions or applied to excluded products, gift cards, taxes, or shipping charges. Availability is subject to product selection, inventory, and promotional terms.
Refresh your natural self-care routine with 10% off orders from Primally Pure, featuring skincare, deodorants, body care, facial products and wellness essentials. Enter the coupon code provided during website checkout to apply the discount. This offer may be subject to product availability or restrictions. Primally Pure may modify or withdraw the offer at its discretion.
Valid on orders $50+ while supplies last. 1.7 oz Lemongrass Deodorant must be in cart before checkout to qualify. This promo code must be applied at checkout. Limit 1 free gift per order. Cannot be combined with other offers or Pure Points.
Save 15% on any serum, mask, cream or cleanser of choice when you purchase the Jelly to Milk Cleanser. Use this discount code to redeem the discount. Offer cannot be combined with other discounts or points.
Subscribe to Primally Pure emails to receive a 15% off code for your first qualifying purchase. Discount applies to eligible merchandise only and is calculated before taxes and shipping; exclusions may include gift cards, subscriptions, bundles, and prior purchases. One-time use per customer/account.
Free gift with purchase available while supplies last. Limit 1 per order, claim free gift in cart.
Orders of $65 or more qualify for automatic free shipping in the cart with no code required, valid for both new and existing customers. This offer can be combined with any other sale, promotion, or discount.
This sale is one of their biggest events of the year. Based on past trends we've tracked, the sale usually starts first in their mobile app in late November and runs through early December.
Here are some savings shoppers can expect:
20% off sitewide, often with free shipping
25% off bundles
Buy one serum, get the second 50% off
A free travel-sized gift on orders over $75
During the sale, Primally Pure usually disables Pure Points redemptions and other discount codes. That makes the sitewide discount the single biggest savings opportunity available, which is why it's the one sale worth planning your purchases around.
A one-day event held on July 13th. From past emails, we've seen them give 50% off eligible tallow-based products, like the Everything Balm and Whipped Body Butters.
The discount is much higher compared to what you'll find during other seasonal sales on the same products. However, Tallow Day is limited to a smaller selection of products that not all shoppers might be interested in.
For shoppers who use their tallow-based products, this is the sale to get everything you need. Add it to your calendar in advance to not miss it.
This program is a free, tier-based system. To join, create an account with your name and email.
Members earn one point for every $1 spent, with 100 points redeemable for $10 off. You can apply up to 400 points ($40) per order. The catch is that you can only use either a promo code or Pure Points on a single order, not both.
This program is most worth joining for shoppers who buy from Primally Pure at least a few times a year, since the points stack up faster across multiple orders. Points expire after 12 months, so casual or one-time shoppers may not earn enough to redeem before they reset. That said, even occasional shoppers get some value from the annual 100-point birthday bonus. This essentially gives you $10 off every year just for being a member.
Follow these steps:
Add the products you want to your cart.
Click on the cart icon and begin checking out.
On the checkout page, look for the empty field below the order summary.
Type or paste your discount code into the designated box. Click the "Apply" button.
The discount should immediately be reflected in your new total.
For any orders, including subscription orders, they will only allow one discount code per transaction. If it's not working, check that you haven't automatically qualified for a different percentage discount.
You can write a review for your approved transactions.