Nanit is a New York-based baby tech company that makes smart baby monitors. The camera mounts above the crib for an overhead view and pairs with the optional Insights membership to track your baby's sleep.
For assistance, you can email the team at [email protected] or call 1-866-MYNANIT (1-866-696-2648). Their Family Support team is available from 11 a.m. to 6 p.m. ET on weekdays, Monday through Friday, excluding holidays.
Nanit offers a 30-day satisfaction guarantee. This is a fair window to test their monitor in your daily life, and the process is clear once you have your RMA. Items must come back in their original packaging with all parts.
However, there is a restocking fee of $15 on orders with a camera or stand and $10 on other orders, including gift cards and partner products. Shipping charges are not refundable, and you carry the risk of loss if the package is damaged on the way back. But Nanit does provide a prepaid return label once you have your RMA.
On timing, expect Nanit to verify your return in 3 to 5 business days. And the returned product must reach Nanit within 10 days of getting your RMA number. They will issue the refund 5 to 7 business days after that.
Every Nanit product bought from an authorized retailer comes with a 1-year limited warranty. The keyword is authorized. Buying from the official website or a verified seller will provide this coverage. While a third-party marketplace deal could leave you without it. Even if the listing might be cheaper there, it is not worth losing a year of protection on electronics that run all night. Also, the coverage is only valid if you buy and use the product in the US, Canada, the UK, or Australia.
This promotion is available to customers who place a qualifying order on Nanit’s website during the promotional period using a valid promo code at checkout. Customers can save up to $50 off their order, depending on the total purchase amount and eligible products. Discount value will be applied when qualifying conditions are met. This offer cannot be combined with other discounts, promotional codes, bundles, or special offers unless explicitly stated by Nanit. The offer is valid for a limited time only and may end without prior notice. Nanit reserves the right to modify or discontinue the promotion at any time.
Restrictions apply.
Get 20% off an eligible online order when you apply the promotional code at checkout. No minimum purchase is required to qualify for the discount. This offer applies to eligible products available on the retailer’s website, subject to any excluded items or categories. The code must be successfully entered before completing your purchase.
Sale and clearance at Nanit reach up to 50% off. We’ve seen baby monitors, stands, travel cases, sleeping bags, and more included. No minimum purchase amount is necessary to claim this deal. Offer valid for all eligible customers, whether new or existing. Returned items may affect the total promotion value. Offer valid on website only; not valid in-store. Multiple uses allowed per customer during promotion period. Expiration terms may be updated by the retailer at any time.
Restrictions apply.
Orders totaling $35 or more before tax and fees qualify for free standard shipping on eligible items, though oversized products, expedited methods, or select destinations may be excluded. This offer allows one per order and applies to orders within the US.
Offer valid on selected items only.
Sign up for the Nanit newsletter to receive 20% off an eligible Smart Baby Monitor System. The discount applies to marked products only and excludes prior purchases, gift cards, subscription items, taxes, and shipping fees. Limit one offer per customer. This offer is valid for a limited time only. All changes are up to Nanit's discretion, and it may be cancelled without notice.
Get 15% off eligible Nanit bundles available on Nanit.com. This discount is reflected in the listed bundle price, so no minimum spend or promo code is required. Shop the eligible bundles online and add your preferred bundle to your cart to receive the offer.
Restrictions apply.
Select Nanit accessories are available at up to 30% off, applied automatically at checkout. Savings vary by item and availability is limited while stocks last.
We test discount codes often so you can get the lowest price. Here is how to apply one on a computer or a phone:
Pick your monitor or accessories, add them to the cart, and then click "Checkout."
On desktop, look on the right side, under your item list. You will see the "Discount code or gift card" box.
On mobile, tap "Show order summary" at the top of the checkout page. This opens the hidden code field.
Paste your code and tap "Apply."
Make sure the subtotal drops before you pay.
In our tests, Nanit allows only one code per order. So do the math first. Pick the one that takes the most dollars off your cart.
You can write a review for your approved transactions.