Guardian Bikes is a pioneering company in the children's cycling industry, renowned for its commitment to safety and innovation. They are leading the market with their unique SureStop braking system, which enhances cycling safety for young riders. They provide high-quality children's bikes that prioritize safety without compromising on style or performance.
For any assistance with your purchase, their customer support is ready to help via email at [email protected] or by phone at 1-800-679-8728. Additionally, they offer an extensive online help center to address your queries and provide support every step of the way.
Guardian Bikes offers valuable free resources for bike owners, and parents helping their kids. Their "Learn" section includes helpful guides on:
Finding the right bike size for your child
Adjusting the seat and handlebars properly
Basic maintenance tips to extend your bike's life
Safety guidelines for young riders
Their blog features advice from cycling experts and parents. Videos show how to assemble your bike correctly. This saves you the cost of a professional setup. Check these resources before contacting customer service about problems. And of course, if you can't find your answer there, the customer service team is ready to support you.
Get a free lock and pump with an eligible Guardian Bikes bike purchase when you add the bike plus the qualifying lock and pump to your cart and apply an approved coupon at checkout. Valid in the United States only, online only unless otherwise stated, and limited to eligible items while supplies last, with exclusions that may include taxes, shipping, assembly or delivery fees, gift cards, and prior purchases. Limit 1 free set per order unless otherwise stated, cannot be combined with other coupons or promo codes, and the offer may change or end at any time.
After you've found the perfect bike at Guardian Bikes, transitioning from browsing to saving is a breeze. Here’s our step-by-step guide based on our experience:
Once you’ve added your chosen bike to the cart, move to the checkout page.
Amid your journey through the checkout process, keep an eye out for a box labeled "Discount Code."
Input your discount code in the designated field.
Before you complete your purchase, verify that your discount has been applied.
Remember, some discount codes are not combinable with other sale prices or discounts.
Guardian Bikes holds a lot of confidence in their products. They want to ensure that you love their bikes, but also understand that sometimes it just doesn't work out. So if there's any reason you're not satisfied with your order, they have ways to make it right:
One-year return window gives you time to ensure the bike fits your child
You can exchange the bike if it no longer fits your kid near the end of the year window
Enjoy free returns and exchanges
Free spare part replacement
Finally, their warranty covers local mechanic repairs for one year after you receive it. If the bike needs repairs during this time, take it to your local shop. You can then send the receipt, and they'll reimburse you for it.
You can write a review for your approved transactions.