FTD Flowers Promo Codes + Cashback

Yes, AARP members can get 25% off standard retail prices on flowers, plants, and gift baskets across the FTD website. There's also a curated AARP Choice Collection, where members can use a special promo code to save 30% off the original prices.

To use the discount, log in to your account on the AARP member benefits portal and click the direct link to FTD. You can also place an order over the phone by calling FTD's dedicated AARP toll-free line at 1-833-814-2277. Provide them with your membership details to access the discount.

Contact FTD's customer service to request a replacement or refund. Their satisfaction policy guarantees fresh flowers and plants for seven days after delivery, so it's important to act quickly. Here's a step-by-step guide on what to do:

1. Document the issue right away. Before anything else, take clear photos of the arrangement. Capture the wilting, damage, or how the bouquet looks compared to the product photo on the website. This proof will make the claim much easier to handle.

2. Contact FTD customer service. Reach out within seven days of delivery to stay eligible for a fix. Have the order number and the recipient's last name ready to speed things along.

3. Explain the problem and say what outcome is preferred. Be specific. Instead of saying "the flowers look bad," say something like "three of the roses were wilted on arrival, and the arrangement was smaller than the deluxe version I ordered." Clear details lead to a better resolution.

FTD provides two options for shoppers. The first is a replacement, where a new bouquet of equal or greater value is sent at no extra cost. The second is a refund, which can be full or partial and goes back to the original payment method.

If the first option isn't a good fit, it's fine to ask for the other one. Plus, there's no need to return the original flowers, since they're perishable.

Yes, tax-exempt orders are allowed, but the exemption can't be applied at online checkout. Approval has to be handled ahead of time through the finance team, which means submitting the proper legal documents before placing an order.

For tax-exempt groups like churches, schools, and non-profits that place bulk orders often, this step is worth the effort. State sales tax rates vary by location. On a $500 order, the savings could land between $20 and $45 depending on the state. Over a year of regular bulk orders, that can add up to a few hundred dollars.

To request the exemption, have a digital copy or printout of the state-issued Sales Tax Exemption Certificate or 501(c)(3) determination letter ready. Documents can be faxed to 630-724-6019. For groups without a fax machine, reach out through the phone number or support email on their customer service page. The current finance contact will send back a direct upload link or an email address to submit the paperwork.

Once the group is approved, the tax exemption will apply to future qualifying orders on its own.