Fandango lets you compare showtimes across AMC, Regal, Cinemark, and other chains in one place. It sells tickets for tens of thousands of U.S. screens, so you can pick your movie, time, and seat in a single checkout instead of hopping between each chain's own site. That comes in handy when a new release is playing at more than one theater near you and you want a specific showtime or seat.
Need help with an order? You have a few ways to reach support.
Phone: 1-800-326-3264 (1-800-FANDANGO), open 24/7
Live chat through Fandango's Contact Support page
Email through the support form, with a reply in about 72 hours
For FanClub or FanRewards membership questions, call the dedicated line at 1-866-857-5191.
Every Fandango ticket carries a convenience fee, and you only get it back one way. Choose exchange when your plans change, and Fandango returns the full amount as credit, fee included. Choose refund, and that fee stays with Fandango for good.
A few habits keep that convenience fee from disappearing:
Open a free account before you buy: Exchanges are for account holders only. Guests can refund, but never exchange. A 60-second signup is all that stands between saving the fee and losing it.
Split up uncertain guests: Fandango won't refund one seat from a group order, so a single no-show on a five-person purchase freezes everyone's fees. Separate orders keep every ticket cancelable on its own.
Cancel early, not last-minute: Most theaters take refunds and exchanges right up to showtime. Galaxy Theatres closes the window an hour early. Marcus and MJR close it 30 minutes early. Handle it the morning of your movie, and you avoid the parking-lot scramble.
To make the swap, open the Refund/Exchange Ticket link on the site or app, then enter the email and confirmation number from your order.
One more point to keep in mind. Say the theater cancels or oversells the show, or your order shows a "not found" or system error. Now Fandango owes you a full refund, fee included, and no deadline applies. The same goes when a theater manager sends you back to Fandango to sort it out. Ask for the full amount. Don't settle for the ticket price alone.
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Redeem $5 off The Uprising movie tickets through this special promotion from Fandango, featuring movie ticketing services, theater reservations and entertainment experiences. Enter the coupon code provided during checkout on the website to apply the discount.
Catch The Fix with free movie tickets from Fandango Movie Tickets. Enter the coupon code provided during the redemption process to claim the offer. This promotion applies to The Fix movie tickets and may be subject to ticket availability, theater restrictions or other limitations. Fandango Movie Tickets may modify or withdraw the offer at its discretion.
Every Wednesday, apply this coupon and pay with Apple Pay to take $5 off movie tickets at Fandango, a service for booking cinema tickets online. Redeem by purchasing one or more tickets on Wednesdays. Quantities are limited, with the code activating the saving on qualifying orders.
Buy 3 or more tickets to Practical Magic 2 through Fandango and apply the code to get up to $20 off one additional ticket for the same showtime, equal or lesser value. A service for booking movie tickets online, Fandango requires an account login, with the code entered at checkout. US only, one-time use, non-transferable, not valid with other offers, and any cost above the discount is payable. This offer is valid from August 12 through October 4, 2026.
Buy at least one ticket to Insidious: Out of the Further through Fandango to receive a post-purchase email with a code for $5 off the pre-order of the Insidious 6-Movie Collection to stream. A service for booking movie tickets and streaming, Fandango requires an account login, valid in the 50 US states, DC, and Puerto Rico. One-time use, non-transferable, not combinable with other offers. This offer is valid from August 21 through October 5, 2026, with the code redeemable by October 10.
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A 10% discount is available on A24 products with the purchase of Onslaught movie tickets at Fandango. This offer applies to a selection of merchandise from the film studio. The discount is applied automatically at checkout on qualifying purchases. This offer may not be combined with other promotions or applied to taxes, shipping charges, or excluded items, and availability is subject to product selection, inventory, and promotional terms. Fandango may modify or end this promotion at its discretion.
Buy a ticket to Spider-Man: Brand New Day through Fandango to receive an emailed promo code for $5 off the pre-order of the Spider-Man 4-Movie Collection on Fandango at Home. A service for booking movie tickets and streaming, Fandango requires you to log in and buy between July 31 and September 18, 2026, then redeem by September 23, 2026.
Earn 125 FanRewards points on qualifying ticket purchases, and get a $5 reward when you reach 500 points. Account login is required, and rewards may exclude certain fees, purchases, or locations.
Buy one or more tickets to It Ends through Fandango and apply the code to get up to $20 off each of three additional tickets for the same showtime, up to $60 off total. A minimum of 4 tickets is required, with the code entered at checkout. A service for booking movie tickets online, Fandango requires an account login, valid in the 50 US states, DC, and Puerto Rico. One-time use, non-transferable, not valid with other offers, and any cost above the discount is payable. This offer is valid from August 18 through September 4, 2026.
Promotional discount applies to ticket purchase.
New FanStore customers can take 15% off their first order and save on officially licensed merchandise from their favorite teams and events. The offer may apply to apparel, hats, collectibles, accessories, and fan gear across eligible collections. Use the promo code provided at checkout to receive the discount. Offer valid for first-time FanStore orders only, and Fandango may modify or end the promotion at its discretion.
Choosing the right Fandango membership comes down to simple math based on how often you go to the movies. If you go twice a month or more, the paid FanClub membership easily pays for itself. If you go once a month or less, stick to the free FanRewards program.
Here is exactly how to maximize the value of both programs, since joining FanClub automatically gives you all the free FanRewards perks, too.
This program works like a digital punch card. You earn 125 points for every ticket you buy, and once you hit 500 points (four tickets), you unlock a $5 reward.
It's free to join, but two strict rules need managing.
The clock is tight: Once 500 points earn you a $5 reward, you have 21 days to claim it. After that, you have 60 days to spend it on a movie ticket or an at-home rental. Casual moviegoers risk losing the reward before getting to use it.
The fee still applies: FanRewards doesn't waive Fandango's per-ticket convenience fees. Earn a $5 reward, then buy two tickets that each carry a $2.50 fee, and the whole reward vanishes just covering those fees.
The paid membership solves the convenience fee problem. It permanently waives the ticketing fee on every purchase, no matter how many tickets you buy.
The $9.99 cost is easy to justify because Fandango drops a $10 promo code into your account every month. Buy one ticket a month with that code and the membership has already paid for itself. You also get a separate $10 monthly credit for the FanStore to spend on movie merchandise.
The annual plan saves more. For year-round users, the $99 annual option runs cheaper than paying monthly. It saves $21 over the year and still delivers the monthly $10 ticket credits.
A promo code takes money off your ticket price, and you enter it right before you pay. The steps are the same on the website, mobile site, and app. Here's the order to follow.
Pick your movie, showtime, and seats, then start checkout.
Find the Promo Code box near your order total.
Type or paste the code, then tap Apply.
Check that the discount shows in your total before you pay.
A few things trip people up. You can use only one code per order. A promo code won't combine with a FanRewards $5 code, so compare the two and enter whichever saves more. Codes come off the ticket price, not the convenience fee, so expect that fee to stay on your total.
One more thing to know. A Fandango code only works on the store it was made for, so a ticket code won't apply to streaming rentals or FanStore merch. The merch checkout even labels the field "Discount code" instead of "Promo Code." When a code won't apply, check that you're on the right store first.
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