Boot Barn is a western and workwear retailer founded in 1978, with over 555 stores nationwide and an online store at bootbarn.com. It sells cowboy boots, work boots, workwear, western apparel, hats, and accessories. Customer service is available Monday to Saturday from 9 a.m. to 8 p.m. CST via live chat or call 1-888-440-2668. You can also email them at [email protected] for assistance.
Boot Barn accepts returns within 60 days on unworn items in original condition with the receipt, both in-store and by mail. In-store returns are processed immediately and mail returns take seven to ten business days.
Return in-store whenever possible. Mail returns cost you a $10 return shipping fee, and Boot Barn doesn't refund original shipping unless the return was their error. In-store returns skip both costs and post the refund to your card faster.
Watch the boot box. Boot Barn charges a restocking fee if you tape shipping labels directly onto the boot box or return it without its original packaging. Always place the boot box inside the original shipping bag or an outer box before sending it back.
New email subscribers can get 15% off a first eligible order. Select brands or gift cards may be excluded, and this offer usually cannot be combined with other discounts. We verified in August 2026 that newsletter signup offers is an ongoing promotion for new customers.
Use the promo code provided for free shipping on eligible $25+ Boot Barn orders. Minimum spend usually applies before taxes, and some large or restricted items may not qualify. This code was last verified on August 17, 2026.
Save up to $75 off select womens boots. Prices and availability may vary by style/size/color and can change without notice. Excludes non-qualifying items; other exclusions may apply. Not valid on prior purchases.
Save up to 60% off select boots. Discount applies only to eligible styles (including belts, backpacks, boots, caps, and other marked items). Prices and availability may vary by style/size/color and can change without notice. Excludes non-qualifying items; other exclusions may apply. Not valid on prior purchases.
Save up to 20% off select items during Boot Barn’s Summer Sale. Discount applies only to eligible styles (including belts, backpacks, boots, caps, and other marked items). Prices and availability may vary by style/size/color and can change without notice. Excludes non-qualifying items; other exclusions may apply. Not valid on prior purchases.
Take an extra 25% off clearance boots, clothing, and accessories at Boot Barn, a retailer of western and work wear, footwear, and gear. Valid online only, the saving applies to qualifying clearance items and can't be combined with other offers. Additional exclusions may apply, with pricing shown as marked.
Save up to an extra 30% off clearance clothing and accessories.
The savings apply automatically to qualifying styles at checkout and cannot be combined with other coupons, employee discounts, or loyalty offers. Excludes clearance, gift cards, and previously purchased items. Available while supplies last. This offer runs for a limited time only and any modifications remain at Boot Barn's discretion.
You can get a 15% off coupon for your first order by signing up for Boot Barn's newsletter. We suggest registering soon to receive your discount and kick off your savings. Head to their site and enter your email in the pop-up. If it doesn't appear, scroll to the bottom of the page and enter your email under "Be the first to know."
Boot Barn only allows one promo code per order, so the savings strategy is in what you stack, not how many codes you try. Use this order at checkout:
If you're a new customer, claim your 15% first order discount before shopping
Then add items to your cart, click "Checkout," and enter the code in the "Promo Code" field above the order summary on the payment step.
On the Boot Barn mobile app, the promo field appears at the bottom of the cart screen before you tap "Place Order."
Apply credits in the "Rewards" section of the same checkout page. Boot Barn requires you to choose how many credits you want to use.
The most common reason a Boot Barn code fails is a brand exclusion since welcome codes and most sitewide codes exclude premium brands. If your cart clears the exclusion list, check the minimum spend on the code, confirm the item isn't already on sale (many codes exclude sale-priced items), and verify the expiration date.
Boot Barn ships all boots free with no minimum, no matter the order size or your account status. Standard shipping otherwise runs from $7.95 to $29.95, depending on your order total and the delivery speed you pick. Expedited shipping sits at the top of that range and is rarely worth the cost unless you need the order by a specific date. For most shoppers, standard delivery is the only option that protects the savings you stacked from coupon codes or rewards credits.
Our page features free shipping codes that lower the minimum order requirement to as little as $25. This makes it easier to get free delivery for smaller apparel or accessory purchases.
Base B.Rewarded members get free standard shipping on orders of $75 or more. Gold members hit the same perk at $50, and Black members ship free on every order with no minimum.
Ship-to-store pickup is another easy way to avoid shipping fees. Select "Ship To Store Pickup" as your delivery method during checkout for free shipping to a store near you. Boot Barn sends an email when your order is ready, and you can either stop in or call ahead for curbside service.
Boot Barn's free loyalty program, B.Rewarded, rewards you with $15 for every $250 you spend. Base members earn 1 point per $1. Gold members earn 1.25 points per $1 after spending $500 in a calendar year. Black members earn 2 points per $1 after spending $1000 in a calendar year. You earn points on all eligible purchases, even when you use a promo code. Points don't expire as long as your account has at least one qualifying transaction within the previous 12 months.
Members also receive an Anniversary Surprise (bonus points), a Birthday Gift, and exclusive offers by email. Each tier also unlocks lower free-shipping thresholds.
Rewards credits have a weekly maximum of $1000 (250,000 points) per week and will expire after 60 days. You also have the power to select how many rewards you want to use on your purchase.
Use B.Rewarded when buying boots more than once a year, and link your B.Rewarded number to your bootbarn.com account so points post automatically. Do not enroll in the program, if your total spend will stay under $250 within 12 months, since the $15 credit won't trigger.
You can write a review for your approved transactions.