
Ann Taylor has dressed women in polished, timeless style since 1954. The brand is known for workwear, sharp suiting, and classic staples that shoppers reach for again and again. You can shop online or in stores nationwide, along with its sister brand LOFT. Regulars also love the Ann Taylor sale section, where those same staples turn up at a lower price.
Need help with an order, return, or sizing? Reach the customer service team at 1-800-342-5266 or start a live chat on their website. Note that phone support runs on weekdays until 10 PM EST and at weekends until 9 PM EST.
Ann Taylor takes back unworn, unwashed, or defective items by mail or at any Ann Taylor store. Just keep in mind that online purchases cannot be returned at LOFT, LOFT Outlet, or Ann Taylor Factory locations.
Within 30 days with proof of purchase: Full refund to your original payment method
After 30 days with proof of purchase: Item's current selling price back as merchandise credit
No proof of purchase: Refund according to the current selling price, which may be lower than what you paid, in the form of merchandise credit
To return by mail, print your return label, pack the items in their original condition with your invoice, and attach the return label. Using the prepaid label means $9.95 comes out of your refund, so dropping items at a store is the way to go to skip that fee and get your money back faster. You will get an email once the return is processed.
One last thing before you buy. Anything marked "Final Sale" is sold as is and cannot be returned or exchanged.
Apply 60% off when you purchase 2 or more styles as part of this promotional offer from Ann Taylor, featuring women’s clothing, dresses, workwear, accessories and timeless wardrobe essentials. Enter the coupon code provided during checkout on the website to apply the discount.
Discover 25% off sitewide as part of this promotional offer from Ann Taylor, featuring women’s clothing, dresses, workwear, accessories and timeless wardrobe essentials. Enter the coupon code provided during checkout on the website to apply the discount.
Unlock 20% off orders over $125 when you pay with Apple Pay through this special promotion from Ann Taylor, featuring women’s clothing, dresses, workwear, shoes and accessories. Enter the coupon code provided during checkout and complete your purchase using Apple Pay to apply the discount.
Enjoy 10% off orders as part of this promotional offer from Ann Taylor, featuring women’s clothing, dresses, workwear, accessories and timeless wardrobe essentials. Enter the coupon code provided during checkout on the website to apply the discount.
This 10% off offer is available for your first Ann Taylor order after subscribing to the email list. Complete the newsletter sign-up before placing your first purchase to receive a welcome coupon code. Once subscribed, use this code at checkout to apply 10% off your qualifying first order. Make sure you enter the code before completing checkout, as the offer is specifically intended for the first purchase following email sign-up. This offer was last verified on August 20th, 2026.
Maximize your wardrobe savings with an extra 50% off qualifying sale styles at Ann Taylor. This offer applies to participating discounted clothing, accessories, and other eligible merchandise included in the sale selection. Product availability, brand or item exclusions, pricing, and applicable terms may vary.
Build polished looks with 40% off qualifying tops and sweaters at Ann Taylor. This offer applies to participating styles featured in the workwear sale, including eligible wardrobe staples for professional and everyday outfits. Product selection, availability, pricing, and applicable exclusions may vary.
Cardholders enjoy free shipping once the $75 minimum is met before taxes and fees. Oversized or expedited shipping may be excluded, and online redemption only applies. This offer may not be paired with other shipping promotions.
Open and use an Ann Taylor credit card to get 20% off a first qualifying order. Approval is required, exclusions may apply, and returns could affect the discount.
Bring home your favorite products for 30% less on qualifying orders. This offer is available for eligible online purchases, with savings applied to participating orders.
Unlock additional savings of 15% on eligible orders totaling $200 or more. Shop qualifying products online to receive the extra discount on your purchase.
Pay with your Ann Taylor Credit Card on the first Tuesday of each month to save 15%. Gift cards and prior purchases may be excluded, and your account should be in good standing. Cannot be combined with other offers.
StyleRewards is free to join and earns you 2 points for every $1 you spend, with every 500 points turning into a $5 reward. The real advantage is that your points stack across both Ann Taylor and LOFT. So every order at either brand builds the same balance and gets you to a reward faster.
The program has two tiers based on how much you spend in a year:
Insider (up to $499 a year): $10 birthday reward and one free-shipping certificate
VIP ($500 or more a year): $15 birthday reward and two free-shipping certificates
Members also pick up a 500-point bonus each quarter, which is an easy way to close in on your next $5 reward without extra spending.
Signing up makes the most sense for shoppers who shop more than once or twice a year. For a single purchase, it matters less, since it takes $250 in spending to earn that first $5 reward.
The steps are slightly different depending on your device.
On desktop:
Add your items and open your shopping bag.
Here, you'll need to look for the "Promo code or gift card" text box on the right side of the page.
Paste your code and click "Apply."
On mobile:
Once you've added your items, head to the shopping bag section.
On this page, you'll need to scroll down and look for the "Add promo code or gift card" drop-down link.
Enter your code in the "Promo code or gift card" box and tap "Apply."
A few things to keep in mind so your code goes through. Only one promo code works per order, and codes usually can't combine with sale or clearance prices. Enter it before you pay, since it can't be added once the order is placed. If a code won't apply, check its terms, since many only work on full-price items.
You can write a review for your approved transactions.