About ALPAKA
ALPAKA is a Melbourne, Australia-based brand that sells backpacks, sling bags, and tech-carry accessories directly to shoppers worldwide, including the US.
For customer service, ALPAKA handles support in writing rather than by phone, so there is no number to call. You can reach the team two ways. You can email them at [email protected] or fill in the contact form. For questions about order tracking, shipping, returns, warranty, and loyalty, start with the Help Center, which sorts its articles by topic.
Return policy
If you bought something from ALPAKA and you're not happy with it, no worries. You can return it for a full refund within 45 days of fulfillment. Just make sure the item is unused, in brand new condition, with all the original packaging and tags still attached. Please note that items marked as "Final Sale" Outlet items, and replacements can only be returned if there's a defect.
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5 active offers1 offer added this month
Best Offer
Verified
10% OFF
Take 10% Off Your Next Order with Email Signup
All year round
Join the ALPAKA community and receive 10% off your next order of premium tech-organizing bags and everyday carry essentials. Sign up with your email in the box provided on the website to receive your code, then apply it at checkout to activate the reduction. This offer was last checked on September 3, 2026.
30% OFF
Save Up to 30% During ALPAKA's Anniversary Sale
Ends in 4 days
ALPAKA's Anniversary Sale brings up to 30% off selected full-priced items, spanning its range of tech-focused bags and everyday carry gear. The discount varies by item, with the largest savings on select pieces. Pricing is shown as marked, and no code is needed at checkout while stock remains.
40% OFF
Up to 40% Off Outlet Sale
Ends in 18 days
The Outlet Sale at ALPAKA brings up to 40% off, covering its range of tech-focused bags and everyday carry gear. The discount varies by item, with the deepest savings on select pieces. Pricing is shown as marked, and no code is needed at checkout while stock remains.
15% OFF
15% Off Your First In-App Orders
Get 15% off your first ALPAKA in app order when you place a qualifying purchase through the ALPAKA app and apply the offer as instructed at checkout. Valid for first time in app orders only and limited to one use per customer or account. Discount applies to eligible items only and may exclude outlet items, pre orders, gift cards, limited edition items, and other exclusions as determined by ALPAKA. Not valid on prior purchases and cannot be combined with other promo codes, discounts, or offers unless explicitly stated. Taxes, shipping, duties, and any applicable fees are excluded. Offer valid for a limited time and subject to change or cancellation at any time; ALPAKA standard terms and policies apply.
FREE SHIPPING
Free Shipping on $95+ Orders
All year round
Get free standard shipping when your ALPAKA order reaches $95 or more. The discount applies automatically at checkout, subject to stock, and this shipping offer is available for a limited time.
Missed these coupons?
Our team has found the below offers to no longer be valid
$10 OFF
Refer a Friend and Get $10 OffRefer a friend and earn 200 loyalty points worth $10 once their qualifying purchase is verified. Referrals must be new customers using your unique link. Points hold no cash value and cannot be combined with other discounts unless stated.
40% OFF
Up to 40% Off Sling BagsSling bags at ALPAKA are reduced by up to 40%, part of its range of tech-focused bags and everyday carry gear. The discount varies by style, with the largest savings on select bags. Pricing is shown as marked, and no code is needed at checkout while stock remains.
15% OFF
Military Members and First Responders Save 15%Active and former military members and first responders get 15% off eligible purchases once verified through VerifyPass or GOVX. Excludes gift cards, taxes, shipping, and already-discounted items. For personal use only, with one verified account per person.
Frequently asked questions about ALPAKA
Earn rewards without spending a dime
By joining the ALPAKA Rewards program, you can earn points through simple actions. You get 10 points just for joining and earn 1 point for every $1 spent. Every 200 points earns you a $10 off coupon code. You can also earn extra points by:
Following on social media (5 points)
Writing a review (10 points)
Subscribing to the newsletter (10 points)
Referring a friend (200 points)
There are three tiers: Silver, Gold (unlocks at $150), and Platinum (unlocks at $300). Each tier includes a special 15% birthday discount. When you reach Gold or Platinum, you get extra perks like early access to sales and a special year-end discount.
Special discounts for heroes
They proudly offer a 15% discount for military members, first responders, government employees, medical staff, and teachers. To get this deal, just verify your status through GovX ID or VerifyPass. Each platform gives you a single-use promo code, and you get a new one each day!
How to use a discount code at ALPAKA
ALPAKA takes one code per checkout, so a discount code and a gift card can't both apply to the same order. Follow these steps below to add a discount code:
Add your items to the cart and open checkout.
Enter your code in the "Discount code or gift card" field.
Click Apply and confirm the discount shows on the order total before you pay.
Fill in your shipping and payment details, then place the order.
Decide upfront which code to use. A gift card pays down your balance, while a promo code lowers the total, so using the promo code now and saving the gift card for a later order keeps more money in your pocket.
If a code won't apply, email their customer support with your cart contents and the code before you resubmit. That keeps a single-use code from being spent on a failed checkout.
Ready to express your opinion about the seller?
You can write a review for your approved transactions.