Shopping Secrets You Need to Know

jeannette-pavini-better-tvIn order to get the best deals, it helps to know the best shopping secrets. Our household savings expert, Jeanette Pavini, went on the Better Show this week to talk about some of the best kept secrets of the holiday season. Read on or watch the video.

better-tv-graphicLive chat is for customer service. It’s not just for technical support. Think of it as your online customer service agent and use it to ask the same questions you would ask in store. Inquire about discounts, questions about sizing, or when an out-of-stock item might be back on shelves. Are you short a few dollars of the free shipping minimum? It never hurts to ask for an exception.

Signing up for email lists can save you money. When a retailer asks for your email address, it’s not just so they can spam your inbox. They may offer deals specific to your shopping habits or give you an additional discount when they notice you’ve loaded up and then abandoned your shopping cart. can clip coupons at the register. The mobile app has in-store coupons that can be scanned right from your phone. So no more forgetting the coupons at home. Right now you can use the mobile app to get 25% off one item in stores at Harry & David or $10 off your $50+ purchase at Office Depot.

It’s possible to shop and give back. More retailers are trying to integrate giving back opportunities into your shopping experience. At you can designate a charity to receive 0.5% back on your eligible purchases. JCPenney lets you round up your purchase to the nearest dollar and donate your spare change to their monthly partner, which is USO in December.

Receipts aren’t just for returns. It is so important to hold on to that receipt! If the price goes down, you can typically ask for a price adjustment. If you find a lower price elsewhere, you may be eligible for a price match. And don’t ignore those surveys at the bottom of your receipt. Sometimes you may get a percentage off your next purchase or get entered to win a prize. It’s worth a few minutes of your time.

Jeanette Pavini is a two-time Emmy Award winning on-camera consumer and investigative reporter who has produced over 8,500 news stories. She is currently an on-camera contributor to The Better Show, Hallmark Home & Family, the Wall Street Journal Digital Network and USA Today’s video network. In addition to her other roles as a documentarian, columnist and author, Jeanette is the official spokesperson for


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