Find answers to Frequently Asked Questions (FAQs)
How do I install the Coupon Printer?
Why am I repeatedly prompted to
install the Coupon Printer?
Why does my computer not recognize
that the Coupon Printer is installed?
Why won't my coupons print from
work or the public library?
Why does my antivirus software
warn me when I download the Coupon Printer?
What can I do if I am behind a
firewall and unable to install the Coupon Printer?
How do I install the Coupon Printer?
To install the Coupon Printer for Windows:
- Click here to download the Coupon Printer installer
- Click "Run" to start the installation process in Internet Explorer. Click "Save" in Firefox, then run the install file once the download completes
- Read and agree to the license agreement to begin installing the Coupon Printer
- Once you see "Installation Successful", your coupons will be sent directly to your system's default printer
Why am I repeatedly prompted to install the Coupon
Printer?
The Coupon Printer may have been disabled in your browser. Check to see that the
Coupons, Inc browser add-ons are Enabled.
In Internet Explorer 6.0 or higher:
- Click "Tools" and select "Manage Add-ons" (in version 7 select "Enable or Disable Add-ons")
- Under "Toolbars and Extensions", select "Show: All Add-ons" (in version 7 select "Add-ons that have been used by Internet Explorer")
- Under the Name column, the "cpbrkpie control" extension by "Coupons, Inc." must be Enabled
- If it is Disabled, right-click the entry and select "Enable", or click the "Enable" button at the bottom-right corner
- Close the Manage Add-ons window and print your coupon
In Firefox 2.0 or higher:
- Click "Tools" and select "Add-ons"
- Under "Plugins" both plugins for "Coupons, Inc." should be Enabled
- If they are Disabled, click the Enable button on the right to enable them
- Close the Add-ons window and print your coupon
Windows 8 operating system in Metro mode will not be able to print coupons from our site. The Coupons.com Coupon Printer utilizes an ActiveX control that has been disabled by Microsoft in Windows 8 Metro mode. You will have to switch to classic mode to be able to print coupons. From the Metro mode start screen, navigate to your desktop, open your browser of choice, visit our site to select and print coupons as you normally would.
Why does my computer not recognize that the Coupon
Printer is installed?
If you are using Internet Explorer, the ActiveX control for the Coupon Printer may
have been disabled during installation.
- Please look for the ActiveX bar (also called the Windows Information Bar) which may appear across the top of the web page if you're using Internet Explorer 7.
- The Windows Information Bar may show this message: "The previous webpage might require the following add-on: 'Couponprinter.ocx' from 'Coupons Inc.". Click here to allow it to run..."
- Click on the Windows Informtation Bar and select "Install ActiveX". This will allow the Coupon Printer in Internet Explorer to print coupons.
Windows 8 operating system in Metro mode will not be able to print coupons from our site. The Coupons.com Coupon Printer utilizes an ActiveX control that has been disabled by Microsoft in Windows 8 Metro mode. You will have to switch to classic mode to be able to print coupons. From the Metro mode start screen, navigate to your desktop, open your browser of choice, visit our site to select and print coupons as you normally would.
Why won't my coupons print from work or the public
library?
If you are trying to print coupons at work, the library, an Internet cafe or University
computer lab, you may not have administrative permissions required to download and
install programs onto the computer you are using. This may be true even if you've
downloaded and installed other files or programs onto this computer. If you are
unable to print coupons from a shared computing environment, please contact your
system administrator for more information. If you have a home computer, you may
find it easier to access and print our coupons there.
Why does my antivirus software warn me when I download
the Coupon Printer?
It may be that your antivirus settings are too high and blocking the installation.
Please rest assured that we do not deliver viruses, trojans, malware, or adware
with our download. You can verify that our software has been approved by TRUSTe
on their Coupon Printer 4 validation page.
The Coupon Printer is a software program that enables you to send coupons to your printer with the click of a button. It is user-friendly and completely safe for you to download. If you find you are being blocked, you can disable your antivirus protections temporarily, install the Coupon Printer, re-enable your antivirus protections and then print coupons.
Additionally, our optional toolbar (CouponBar) might be erroneously flagged as adware because it maintains a list of additional offers available to the Coupon Printer, but it does not put any advertisements on your computer and it is also an optional feature that can be declined during the installation process.
If you've already successfully completed the installation and are unable to print coupons, you may simply have to enable the Coupon Printer plugin manually in your web browser.
In order to improve our user experience please let us know if you have encountered this problem. Providing us with the software title, edition, and version information will allow us to contact the publisher and work with them to update and improve their definitions.
What can I do if I am behind a firewall and unable
to install the Coupon Printer?
When you attempt to print coupons from a work environment, or a work laptop, your
company firewall may block you. While installing the Coupon Printer you may see
a message similar to this: "The request is being blocked by...", "Access Denied",
"Error", "Page cannot be displayed", etc. If you are unable to install at work please
contact your network administrator about allowing you to access the download from
our site. If you have a home computer, you may find it easier to access and print
our coupons there.