The Must-Know Holiday Return Policies This Season


Inevitably, you will have a couple of post-holiday returns to make. The good news is most retailers have extended holiday return policies, so you have a little extra time to do so. Always try to obtain a gift receipt or some proof of purchase. Otherwise you are likely to get store credit for the lowest amount the item has been on sale for. Considering just about everything goes on sale December 26, that could mean you get credit for a lot less than the gift giver paid. Here are some notable holiday return policies:



Items shipped between November 1 – December 31, may be returned until January 31 for a full refund. Keep in mind this policy is only for items shipped by Third party sellers have their own individual return policies.

Apple Store

apple store

Items purchased between November 1 and December 25 can be returned through January 8. Keep in mind returning an iPhone won’t necessarily negate your wireless contract, you will probably still be responsible for the agreement.

Barnes & Noble

barnes and noble

Most items purchased in stores and online between November 17 and December 31 can be returned or exchanged until January 31 when you have a receipt or gift receipt.

Best Buy


Purchases made November 1 – December 31 can be returned through January 15. This excludes items purchased with a third-party contract such as an iPhone with a two-year mobile service contract.



Kohl’s has a hassle-free return policy. There are no time restrictions and no questions asked when you make a return. Without a receipt, you will get a Kohl’s merchandise credit based on the lowest 13-week sale price or you can make an even exchange.



Macy’s has an amazing return policy year-round, so there’s no need for a special holiday return period. With a receipt you can get a full refund any time. No receipt? They can use the Customer Return Label to look up the original amount for up to 2 years. Without proof of purchase (which is often the case with gifts), you have 180 days to return the item for store credit.

Marshall’s / T.J. Maxx

tj maxx marshalls

Purchases made October 18 through December 24 may be returned through January 23. Then it reverts back to their 30-day return window. Though keep in mind, that’s for a refund in the original form of payment. They will typically give you store credit long after the 30 day return period.



Select items purchased between November 9 and December 24 are eligible for extended returns. Items with a 30-day return period may be returned through January 24. Items with a 60-day return period may be returned through January 24 or 60 days from purchase date. Items covered with a 90-day return policy remain the same.



Target has a 90 day return policy for most items, but some electronics and entertainment items are 30 days. However, for purchases made starting November 1, the 30 day countdown won’t start till December 26.

Toys”R”Us / Babies”R”Us

toys r us

Through January 22, returns with a receipt, gift receipt or online packing slip will be accepted regardless of whether it was purchased within their 90-day return period.



The return period for items purchased between November 1 – December 24 won’t start till December 26. So if, for example, you bought a camera on December 12 that would typically come with a 15 day return policy, that 15 day countdown wouldn’t start till December 26. What’s unique about Walmart’s return policy is if you don’t have a receipt, they will still give you a cash refund on purchases under $25



Zappos standard 365 day return policy should get you through holiday returns no problem. Plus, they sweeten the deal with free return shipping year round.