Find answers to Frequently Asked Questions (FAQs)

General
How does the Save To Card feature work?
What operating system or web browser do I need in order to save coupons to my card?
Where can I find the Coupons.com Privacy Policy?
Where can I find the Coupons.com Terms of Use?

Add a Savings Card
How do I add a Savings Card to my account?
How do I get a new store Savings Card or my card number to add coupons?
Why am I not able to register with ShopRite?

Saving Coupons to Card
How do I add coupons to my Savings Card?
How can I tell if a coupon has been added to my Savings Card?
Why am I not able to add a coupon to my Savings Card?
Which one of my store Savings Cards will the coupon be added to?

Using Your Coupons
How long do I wait before I can redeem my coupons at the store?
Why was I unable to redeem my coupon at the store checkout?
Can I print a coupon that has been added to my Savings Card?
How do I remove a coupon that has been added to my Savings Card?
Can we share a Savings Card by adding it to multiple accounts?



How does the Save To Card feature work?
Get great savings by adding coupons to your Savings Card in three easy steps!

1. Register on your retailer's website or on Coupons.com, then add your Savings Card to your user account.
2. Visit our gallery of Savings Card coupons and select the coupons that you would like to add to your Savings Card.
3. Print your coupon list so you know which products to buy at the store.

When you enter your Savings Card number at checkout, the savings will be applied automatically to the applicable products that you purchase.

Back To Top

What operating system or web browser do I need in order to save coupons to my card?
Our digital coupons can be loaded to your store card on all versions of Microsoft Windows 8, 7, Vista, XP, Server 2003, and 2000 when using Internet Explorer 6.0 or higher, Mozilla Firefox 2.0 or higher, Netscape Navigator 8.0 or higher, Google Chrome, Apple Safari, Opera, and most MSN and AOL browsers.

If you are unable to view the page when using an MSN, AOL, or Compuserve browser, then please try using Internet Explorer, Firefox, or Chrome.

Our digital coupons can also be loaded to your store card on Macintosh OS X 10.8 (Mountain Lion), 10.7 (Lion), 10.6 (Snow Leopard), 10.5 (Leopard), and 10.4 (Tiger) using Safari 2.0 or higher and Firefox 2.0 or higher, and Google Chrome.

Back To Top

Where can I find the Coupons.com Privacy Policy?
You can view the Coupons.com Privacy Policy by clicking here.

Back To Top

Where can I find the Coupons.com Terms of Use?
You can view the Coupons.com Terms of Use by clicking here.

Back To Top

How do I add a Savings Card to my account?
Please click on the "Member Center" or "Edit Your Profile" page. Enter in the store name and card number to complete the process. You can visit the Savings Card page to view the available coupons, and just click on the coupon to add it to your store Savings Card. You may add Savings Cards from multiple stores to your account.

Back To Top

How do I get a new store Savings Card or my card number to add coupons?
Please contact the store directly and they will be able to assist you,

For Safeway, Vons, Genuardi's, Carrs, Randalls, Dominick's, Pavilions, or Tom Thumb - Please contact customer support on the web by clicking here, or call 877-723-3929 (M-F 9AM - 9PM).

For Shoprite - Please contact customer support on the web by clicking here, or call 800-746-7748 (M-F 8AM - 8PM).

For Brookshire's - Please contact customer support on the web by clicking here, or call 903-534-3000 (M-Th 8AM - 5PM and F 7:30AM - 4PM).

Back To Top

Why am I not able to register with my retailer?
If you are already registered with Coupons.com you may not have to register again. Just login to the retailer's site using your Coupons.com account and add the savings card to your profile.

You may already be a registered user. Please click on the "forgot password?" link on the login page to request a password reminder.

Please ensure that you are using the same zip code you have on file for your retailer card while filling out the registration page on the coupons site. If you do not remember the zip code you provided please contact your retailer directly for assistance.

Back To Top

How do I add coupons to my Savings Card?
You can visit the Savings Card page to view all the available coupons and just click on the coupon "Add to Card" button to add it to your savings card. If you are a first time user, you will need to register and add a Savings Card. Click on "Sign me up" in "New Member Sign up" section to register. Please also see How do I add a Savings Card to my account?

Back To Top

How can I tell if a coupon has been added to my Savings Card?
You can view a list of all of the coupons that are on your Savings Card by clicking on the "What's On My Card" button that appears at the top of each Savings Card coupon page. You can print this list for your next visit to the store by clicking on the "Print Coupon List" button.

Back To Top

Why am I not able to add a coupon to my Savings Card?
You will not be able to add a Coupon to your Savings Card if you have printed that coupon or if you have already added it previously.

If a coupon says "Added," it means that you have already added it to your Savings Card. Some coupons appear in both the printable coupons and Savings Card coupon galleries. If a coupon says "Printed," it means that you have already printed that coupon and you won't be able to add it to your Savings Card.

Some coupons can only be used at a particular store. If you try to add a coupon that cannot be redeemed using the Savings Card(s) already added to your account, you will be asked to add a card for the store(s) where it can be redeemed.

You can view a list of all the coupons that are currently on your Savings Card by clicking on the "What's On My Card" button that appears at the top of each Savings Card coupons page.

Back To Top

Which one of my store Savings Cards will the coupon be added to?
When you click the "Add to Card" button on a coupon, it will load the coupon to all applicable Savings Cards associated with your account.

Back To Top

How long do I wait before I can redeem my coupons at the store?
Coupons are activated quickly and are usually ready for use within thirty minutes of adding them to your Savings Card.

Back To Top

Why was I unable to redeem my coupon at the store checkout?
Please ensure that you have picked up the same product (size, quantity, and model) mentioned on the coupon offer. If the product matches the description on the coupon and the discount has not been applied please contact us with the coupon details by filling out the form here.

Back To Top

Can I print a coupon that has been added to my Savings Card?
Once you add a coupon to your Savings Card, it will stay on your Savings Card and you will not be able to print it.

Back To Top

How do I remove a coupon that has been added to my Savings Card?
Once you add a coupon to your Savings Card, it will stay on your Savings Card until you redeem it at the store or it expires.

Back To Top

Can we share a Savings Card by adding it to multiple accounts?
Yes.

Back To Top